Pass Gallery - Prints & Albums Hack 1.0 + Redeem Codes

I have no idea who to ask for help. I cannot download my own wedding photos because it’s been more than a year since the event. The only available download is the medium resolution and I can’t have them printed that way! Every time I request the higher resolution the website crashes also I have to request each photo one by one when I have hundreds of photos from my wedding! It would take weeks since each photo takes 6 hours to download if it doesn’t crash! I tried to purchase the upgrade but the site didn’t recognize my debit card so I gave up. Then I went to look at my bank account and they charged me over 10 times! Can someone please help me I need my wedding photos and now I feel I won’t be able to have access to them.

I have been using PASS forever as a professional photographer. I love the website. I hate this app.

It crashes, doesn’t load properly, bugs out on certain screens and is such a pain to use. I hope my clients aren’t downloading this app to use to access their photos. I may be shopping around for a new gallery service after trying to navigate this app and seeing how poorly designed it is. It does not inspire confidence in PASS as a company, though I’ve used their web services for years just fine. The poor performance of the app makes me nervous that my work may not be stored safely with PASS after all.

For the computer app have to install the uploader every time you upload images. Then it still takes 4-5 tries to even get your images uploaded. Today it took me longer to upload to pass gallery then it did to edit 42 images. Then I go to send my bride the link and all of a sudden there’s a lock on my gallery? I’ve used this horrible (but free) gallery service for a year and have never locked a gallery. I just had to turn around on a trip to go home & unlock it bc this app is so useless that you can’t even unlock the gallery from the app.

Photographer here - I’ve been using passgallery for 2 years, and I’ve had the app for about a year. Recently, the app crashed so I deleted and reinstalled it. The new installation doesn’t even have the logo on the screen widget; it’s just a black box. When I open the app, it’s usually blank, and when it’s not, I can only access one gallery at a time, with no back button, and I have to close the app to get to another gallery.

I don’t know what happened to the app I was using, but this new installation is the worst thing I’ve ever tried to use

Please fix your app!! I used to be able to see all my galleries and share from my phone after I uploaded them. Something I’ve done for years. I recently had to reinstall the app and now the widget is a black screen. And there’s no back button once you enter a gallery. This is trash. It’s embarrassing to use. It’s making my want to switch platforms. Most people are using a lot of picture sharing and viewing from phones, you are missing the mark.

Literal worst app ever, and it has been for quite some time now. And they don’t seem to even care enough to fix all the bugs in an update. Photographers save your money and find another service. Seriously run. Can’t download my photos, app crashes, can’t see half my albums. It’s a huge mess.

I’m not exaggerating either.. like.. at all. PASS should be absolutely mortified by this presentation of their company. Granted, the company has gone significantly downhill; however, that still isn’t a reason for this app to be so poorly put together.. and to think I could be putting this headache on my clients, is actually incredibly disheartening and embarrassing!

As a photographer, when my client ask for their gallery a second time, I used to be able to open the app, go to their gallery, and it had a share button. Now all I can do is view the galleries. Maybe make a separate app for client view and photog view.

My app is black. I can’t enter my credentials bc when I do it takes me to another photography page and it looks like the web based pass bot like the app I had a few days ago. What gives? Annoyed! I’ve used pass for years and your tech support is Bologna.

This app crashes way too often. It’s incredibly frustrating having to close and reopen the app multiple times. Please fix these bugs.