I’ve really wanted to like this monitor system & the fact that it’s WiFi enabled & came with the Alexa speaker was very appealing. However, I really wish I would’ve read the reviews before purchasing this awful, unreliable product (which was ridiculously expensive for the poor service). The camera itself is great as far as the picture & night vision, but the sound quality is only so-so (can barely hear baby unless he really starts to cry especially at night when I’m in a sound sleep), but the camera is utterly useless when the app is constantly freezing or losing its connection to the camera, which is way more often than not. I’m not sure if it’s the app or the camera causing it, but certainly not my WiFi considering we have absolutely no issue with any other devices. I’m not sure if the app needs some major updating or what, but overall this product is highly disappointing & honestly dangerous bc I can’t rely on it, especially during the night when baby could be at most danger. Now I’m faced with the fact that, unfortunately, we are going to have to buy another monitor....what a waste of money.