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if you plan on getting more votes past the free ones you get by watching ads, you’ll have to buy them. i have tried and been “rewarded” over a THOUSAND star points, none of which have been delivered to my account. i have sent in requests to support and they just keep telling me that i’ve been rewarded the points but will not show me where on my account. support is no help at all. the only bonus points i’ve received are ones i’ve purchased. be ready to spend money or only get 50 points an hour. disappointing.

They created polls for fans to vote for their favorite group/artist which cost money and time, promising their artist rewards if they win the poll, only to not follow through with their own guidelines and play favoritism. Fans have rightfully called out the app on social media such as Twitter to properly apologize to the fans and their artist; to suggest an alternative reward for their mistake or to refund their votes so it can be used for something else. In response they gave a nonchalant apology after the broadcast (the group was supposed to be acknowledged during the broadcast but wasn’t) where they stated terms different from the ones on the polls making the voting result useless. Fans were not made aware of any changes to polls until after it closed and only in their apology. Their nonchalant, passive aggressive apology was deleted 2/3times, which each time they didn’t tag the artist nor translated their nonchalant apology for Korean fans and had temporarily blocked fans from their Twitter account for complaining. So don’t download the app or use it because they are just gonna scam your time and money and not be professional about their mistakes.

Starpass ran four polls and under each one it said “based on the event vote results, two of the artist will be acknowledged during Gayo Daejeon broadcast.” Our group won after us fans worked hard. However, they weren’t mentioned at all during the broadcast and Starpass (AFTER the broadcast) lied on twitter and changed the terms, making that vote pointless. So fans wasted money and the idols even knew and were excited about the win all for it to be for nothing. Starpass misleads, takes money, and scams without a true acknowledgment of their fault or apology. And this wasn’t even the first time they pulled something like this.

UPDATE: The copy-paste response they gave us a joke. The press release still does not address any of the complaints and they still have yet to acknowledge how they messed up. Additionally, they began to soft block people on twitter for asking for accountability and the Starpass twitter account was even suspended due to their actions. Still a scam of an app by people who refuse to take accountability and fix the situation.

I’m looking forward to the improvements made on this app. I had a lot of trouble in the past with this app. I watched ads but never received the coins for them, I reported the errors but receives my coins. Then they took away the ad watching completely and made it difficult to get jellies to vote. I’m glad they added the ads back and I hope it works the way it’s suppose to. I really want to be able to use this app and not have to delete it.

Has the unfortunate tendency to favor greater groups/idols and put down "nugu" groups/idols. Is inconsistent with its data and tends to shun the greater truth. Clearly every competitive instance like "Battle Ranking" & "The Show" has a sick business model where it encourages its users to spend money for a win. And when this money is thrown and wasted away, it is taken away (votes and points) and rarely a plausible explanation is given. Quite unfortunate, indeed, that such lack of reception towards the users who decided to spend money on a rigged app with its rigged polls and corrupt staff cannot even muster a DECENT response. Where are the 500,000~600,000 votes for Ms. Kim Lip? Why is that the only contestant which votes were removed from? HOW ABOUT THE MILLION VOTE JUMP FOR THE OTHER IDOLS? GIVE US AN EXPLANATION. #GiveKimLipHer500,000VotesBack

I cant understand why you keep removing the ways to earn jellies. The lie you told about ads when you got rid of them was embarrassing, other apps are not having a problem delivering ads. Now there are no posts anymore so no jellies to earn there either. I will delete this app now because I'm not going to pay for voting tickets, especially because this update news made me realize how you manipulated votes to take a win from the group dreamcatcher, and it seems you are doing it again.. so I won't pay a company for votes who can't be trusted to not cheat and rig the system like this without shame..Its very sad you ruined it like this.. goodbye Starpass 👋

You would think with the hundreds of dollars fans spend on this ridiculous app, the app would actually function properly—it does not. It’s plagued by incredibly slow loading and constant glitching and crashing. Not to mention they recently removed the ability to earn jellies by watching ads, giving the reason that covid has somehow affected the number of ads available (which is hard to believe since no other apps seem to be experiencing this problem.) Starpass is an embarrassment to the app store, and I honestly cannot wait to delete it.

This app is straightforward and easy to use!! As a global fan, I’m glad to have the opportunity to vote for my favorite artists through Starpass.
One thing I would like is to have the option to gain heart jellies through watching ads or through making posts. But I’m glad to have access to the missions and to be able to gain votes that way!!

I’m writing this review as part of an event to get 1000p . I honestly only use the app when I need to prepare for comebacks. I wish it was easier to navigate and more clear exactly how to get daily jellies and such, but the app is better than what it used to be. All of these apps are so tedious and laggy, but this is better than it used to be.

Topic: [STAR PLANET App Review] App Review Event to Celebrate 5 Million Members. Review: I am writing this review to participate in the “[STAR PLANET App Review] App Review Event to Celebrate 5 Million Members”. I enjoy using this app. The app is user-friendly and visually appealing. I use this app to watch Music Programs and vote for my favorite K-pop groups. I would recommend this app to anyone who is interested in K-pop.