Sundance Now: Series & Films Hack 4.0.16 (224) + Redeem Codes

When casting to a device (TV) the option to go into the casting options for the episode disappears. When you try to get back to the screen controlling forward, backwards, and CC options, the only was is to click play on the episode and the episode starts over from the beginning. You then need to go back to where you were in the episode. Never starts from where you were watching. Which can be a bummer if you were only trying to go back 10seconds. Even if you pause and come back later to watch the episode starts from the beginning. Also if you are trying to watch the next episode you have to manually go in and select the play option for the next episode to start instead of automatically loading the next one. It’s nothing major but something to look into making a little better! :)

I subscribed to this app for a specific television show. I would say for the first 6-8 months, the app worked fine. I hadn’t watched any programs on the app for a while and when I tried to watch a new show on the app, a pop up came on that asked me to start a free trial. I contacted the company about this through their support email. For 2 months, I received nothing but automated email messages saying that they received my “ticket”. I was still being charged the monthly subscription for an app that DID NOT WORK. Finally, after many automated emails, I received another email that said my subscription had been canceled but if I wanted to continue using the app, they would give me a free month. I decided to just let the app stay cancelled because of the terrible customer service I had received. And NOW my Apple account has been charged AGAIN for this app that was cancelled! I cannot seem to contact anyone from this company in any way except automated email. I am VERY unhappy! This company has terrible customer service and they are not reliable! After telling me my subscription was cancelled, they are still charging me for the app and it does NOT work! I want to talk with a person via a phone call but there is NO way that I have found that that is possible!

I’m sorry I even got the trial. Had I known how frustrating trying to get Sundance Now on any TV app would be, I never would have gotten into any of the shows I started during the trial. I wouldn’t have even done the trial. I’m having serious regrets for spending money on this app that I can only watch on my phone or if my computer is hooked up to my tv. Can you watch through Prime? Kind of. Not all Sundance Now content is available when you’re watching it on Prime and it’s not the Sundance Now home screen when you go in that way. It’s supposedly available on google play app on your TV. I couldn’t find Sundance Now on there. I have an iPhone. iPhones don’t cast to TVs. Plus it’s inconvenient to have to cast or watch on your phone for any prolonged period of time. And I can hook my computer up to my TV, but that means I can’t be on my computer if I want to watch anything on Sundance Now. Again, super inconvenient. I have no idea why there isn’t a direct Sundance Now app on smart TVs. I do know I will definitely not be renewing unless that changes.

They have great content, but so do a ton of other apps that are much easier to stream on your TV without having to access it through your phone, computer, or middle man app.

Sundance Now space is a great place for films art and documentaries space eyes think that Sundance needs to improve the Apple little bit more. Because the first time I have tried Sundance Now space I thought that it was really great, because I love to listen to films on Sundance even on the TV space because I feel like Sundance has a great collection of films series and documentaries space I love watching the Sundance Now app I love also another thing. Please update your app more often space maybe everyone can also give it five stars space because I looked at all of the reviews you guys don’t have five stars so I am the only one that is giving it five stars.

I have used the app before with no trouble. I tend to subscribe and cancel as shows pop up I want to watch as there never seems to be enough content I want to watch to justify an ongoing subscription. When I went to resubscribe this time, however, it was a disaster. Every time I try to play a show it asks me to subscribe (which I’ve already done through iTunes subscriptions on my phone). My phone then tells me I’m already a subscriber and won’t let me resubscribe or play the show. I contacted SundanceNow support (and waited two days for an answer) to discover this is a known issue and that I would just have to sign up directly with them. Pay again. Go back and cancel with apple and then maybe they would issue a future credit for time lost (time I had paid for where I couldn’t actually watch anything because their system doesn’t work). Say what?? Fix your app or take it off the App Store. At the very least warm potential subscribers about the hassle of this known issue.

I signed up for Sundance Now after reading a rave review about a show on WSJ, called “Cheat”; while it was initially available for streaming in all 4 episodes, Sundance removed the 3 remaining episodes by releasing one per week, which amounted to a bait-and-switch tactics!

Sundance Now offers English subtitles option only on Roku platform. For those who use Google Chromecast to stream its content, there is no English subtitles option. Also, whenever I streamed any episode and left it unfinished, I can’t pick up where I left off and have to start searching for the very previous scene where I paused earlier, which is quite annoying, considering that Netflix or any streaming outlet let viewers pick up where they paused last time.

Sundance Now needs to offer more content available for streaming, specially those films and TV series from non English countries in order to make itself stand out amongst a barrage of TV streaming services for viewers retention.

I downloaded the app and purchased an annual subscription because I wanted to see the show Discovery of Witches (the series was good). The app worked for about two months before it crashed. Now, every time I attempt to watch a show, a message pops up for me to purchase a subscription (as though it’s doesn’t acknowledge I have an annual subscription that does not expire until August 2021). So for giggles I select the annual subscription option and a pop-up box actually came up and said I was already subscribed!!

I’ve logged out of the app, changed the password, uninstalled, and rebooted my phone numerous times and the app still doesn’t work. I’ve left an email to address the issue which went unanswered. I’ve contacted APPLE who confirmed my account is in good standing and even they were perplexed as why the app was not acknowledging my active subscription. There is no customer service number for Sundance so it’s quite upsetting my email went unanswered.

I’m very very frustrated at this outcome.

1. The app does not indicate which episodes you’ve already watched nor does it pick up where you’ve left off if you don’t finish your episode (once you figure out which episode you last watched, of course). Every episode starts from the beginning

2. There is a bar at the top of the screen that is completely inaccessible. It has fun things like “search” and “account settings” and divides things by film, series, and collection. Swiping up doesn’t get you there so I’m not sure what to do. It’s possible that it is designed for a touch screen, but my TV isn’t a touch screen so I can’t access it.

3. Episodes automatically continue to play until stopped manually. So if you fall asleep, they’ll just play until you wake up or the power goes out.

4. You have to turn on the closed captions for EVERY SINGLE EPISODE. There doesn’t appear to be a universal caption setting (though I admittedly can’t access my setttings, so maybe there is… who knows)

Please fix these simple issues! Every other streaming app does this stuff, get with the program! I’ll be canceling at the end of my trial period if it stays like this….

I downloaded the app and was so excited to watch a much advertised show, “Discovery of Witches”, and the first episode did not disappoint, but this app sure did! I was only able to watch the first episode and then nothing else would play. Not another episode of the same show or any other show, movie, or documentary, nothing. I thought maybe it was a glitch and emailed and messaged on Instagram the Sundance Now account, no reply. I also wondered if it was something to do with the free trial so I had my husband sign up but now nothing works on either account. It is so disappointing to have seen so many good reviews of the shows and movies but not be able to watch them. I will for sure be canceling and not spending any money on this poorly engineered app.

I wouldn’t know how this app works because I ended my free trial the day I got it. I signed up on my phone and everything seemed normal so I downloaded the app on Apple TV, logged in and tried to play my show. It again asked me to sign up for a free trial so I put my credentials in once more and it tells me I already have a trial going, then I get a failure message.. I restart the app, delete and re download and still the same story. That’s annoying but whatever I log in on my computer and it starts the show. Great! First episode ends and I get yet another message, “you have great taste! Sign up for a 7 day trial to stream shows,” this time with different monthly pricing than when I originally signed up. Again, I try my credentials but the message prevails. It’s not worth this much hassle - don’t waste your time!