SunSmart Cloud Hack 1.9 + Redeem Codes

Do not bother with this app or the associated hardware. This expensive option never makes the wifi connection to the spa. Mine is only twenty feet away with no obstructions and will only work, and then only about 5% of the time, if it is hung out of a window. Totally useless for remote access.
Even if there is a wifi connection the app itself has basic flaws. The reset of the clearray lamp and the outer filter will never reset from zero days remaining. Other functions are without explanation and the whole app is extremely sluggish.
This expensive option is so bad it is borderline pure theft. I should have realized given my experience with different Sundance spa dealers who were very reluctant to promote it, even though in theory it would sell itself, given the (broken) promise of added convenience.
This wifi package will do serious damage to the reputation of Sundance spas if not recalled and corrected.

And they don’t support you. Unfortunately if you are reading this you already bought a Sundance and paid for the WiFi. Ugh. Never again! And good luck calling either Sundance or the local warranty guys. The man sent for warranty told me he only does things that involve real tools.

App has not been updated in more than 2 years. I’m on iOS 11 and only temperature function works reliably. Resetting of Clear Ray and Outer filter countdowns do not work. Disappointing functionality for the $300 I paid.

Cannot get app setup. Customer service no help.
They weren’t sure how to get modem to connect to WiFi optima hot tub.

Local dealer had no idea but would come out for a fee. But they would have to call customer support also.

Would someone PLEASE fix the bugs in this app? The program modes are only partially functional and the countdown timers for the outer filter and ClearRay can’t be reset. It is useful for some other functions.

App is very buggy. Won't allow me to set time/date. Can't reset timers for filters/ClearRay bulb. No response from Sundance, very disappointed :(

Not worth the money for the option. Rarely connects to the spa.

Previous version allowed reset of the outer filter and Clearray that worked. On this version, while it may actually allow these values to be reset, it is no longer correctly reading back those values once reset. In fact, even when reset on the spa panel, the app will no longer read those values. In my case both counters came down to zero. When I replaced the filter and bulb and then used the app to reset, the values remain at zero and "yellow" in their warning state.

Even more disappointing is that there is no way to provide this feedback to Sunsmart. This is the only avenue, so I hope the developers read this.

I constantly have to close the App and sign in over and over for it to work. Wifi signal is full strength but has problems communicating with the hot tub. Turning the power off of the tub and turning back on always connects with the Wifi. Won't stay connected. Love it when it connects.

I love the app. Living in a cold climate I worry about the tub freezing up if something goes wrong. With the app I can check it when we're away from home and it'll alert me if needed. I like the different mode settings and the ability to modify them. Nice feature. The one improvement would be to be able to modify the 2 filter reminders. One is 120 days and the other is 90. It would be nice to edit those to better suit our needs. Other then that great job!!