Tawakkalna (Covid-19 KSA) Hack 3.8.3 + Redeem Codes

The app has been good but it seems to be confused while I am outside of the Kingdom. First it needed me to change my time zone to Saudi Arabia. I did that manually. Then it wanted me to set my home address all over again. I think it wants to know where so now. Being out of the country doesn’t necessarily mean I have moved. Perhaps current address means where I am at the moment. Either way. It won’t let me pick my real address in Riyadh because I am thousands of miles away. Nor will it let me set it to my current physical location for the week. I need it to be working when I get to Bahrain to quarantine. I need t to show that I have been vaccinated.

The app generally shows me as immune so on that basic level it works. But it took a couple days to update when I arrived back in country - said I was supposed to quarantine even tho I had completed both doses more than two weeks earlier and registered on Muqeem ahead of return. I never did find anyone to help me in calls to various health services, it just eventually went away. Next, it marked me immune, but the health passport in the app only lists one dose, which caused the guards at my office to refuse me entry until I dug out my actual vaccine record. Currently it says I’m immune by recovery and a single dose, even though I’ve never had covid. It’s such an important app for daily life here, it really should work correctly and offer a simple way to update errors.

The app is honestly a great achievement for the kingdom connecting almost all the government services in one place, it’s insane how much you can do here (keep track of your traffic violations, children school performance, Court services, Organ donation programs, health check, Holy lands access permission, ask for emergency help, and A LOT more, whoever made this disparately needed service (Thank you)

I’m not giving it full rating because it still needs internet connection to use it. This service should be forcing Telecommunications companies to offer free of charge service to run it on

اولا قبل شي التطبيق بكل أمانه يعتبر تقدم ثوري للمملكه حرفيا تستطيع ان تقوم بكل شي خلال هذا التطبيق من متابعة تفاصيل المخالفات المروريه الى متابعة التحصيل الدراسي للابناء والاوراق القانونيه للمحاكم حتى لو تبي مساعده بشكل طارئ تقدر تطلب لموقعك بشكل سريع. فريق العمل القائم على هذا البرنامج من اعماق قلبي (شكرا لكم)

ما راح اعطي تقييم كامل ولو انه يستاهل بسبب ان التطبيق يلزمك باتصال بالشبكه المفروض البرنامج له دعم من شركات الاتصال بشكل اجباري لضرورته بحيث انه يعمل على تسجيل الدخول زي تطبيقاتهم الرسميه بدون رسوم على المواطن او المقيم

I never had any problems with the apps, and I think that it’s amazing except for the fact that every time the app gets updated or I log back in, the settings for the “Show personal picture for women” gets reset. I think that really annoying because the setting should always be saved.

It did not change my health status to no record of infection for a while though my COVID test is negative (just a normal test there was not any symptoms of COVID before doing it), also this happened for a couple of my friends. Just for anybody who might face this issue, do not wast your time on ringing the technical support of Tawakkalna because no body knows how to solve this issue and they will say the same words “just wait until your health status turns to green color” and if that takes two weeks you will be lucky, it might take you more than a month. So to those who made this app and don’t care of people using it, solve this issue and do not only show off in TV.

السلام عليكم،
يُفضل انكم تحطون زر في الصفحة الرئيسة ( الي تدخل بياناتك فيها مثال: الهوية، الاقامة، رقم الجوال والباسورد ) تستطيع منه التواصل مع خدمة العملاء لأن في بعض الاشخاص يواجهون مشاكل عند الدخول فيكون لديهم حل وهو انهم يتواصلون مع خدمة العملاء عن طريق الزر. وشكرا

Hello,
I advise that you put a button on the home page ( where you fill all of the things that are required ex: Phone number, password...etc) you can from it contact the technical support because a lot of people face problems while filling the requirements so they can have a solution to their problem. Thanks

This poor app won’t function until it grants access to bluetooth and precise GPS location, not only that, the location access setting must be set to “Always” not just “While Using the App” which means all location data is being watched and stored 24/7 in the background. That is a serious privacy invasion and consumes the battery twice as fast! In addition, recently the app started sending spam notification about unimportant local news which is counterintuitive from an app that everyone is obliged to have and operate to live a normal life.

bad application, actually useless it is categorized as health and fitness but work as tracking and violations record application, I had to accept it's download not because I Want or need it but because I was enforced against my free well to do so otherwise I can't even buy my basic needs leave alone enjoy myself. this application is an example of technology misuse. the application undermine the freedom of choice and invading privacy
تطبيق مخادعة، ولا يمكن فهم انه تطبيق صحي، يعتبر الالزام بالتطبيق تعطيل حركة و فرصة لإضافة مخالفات من غير اثبات ارتكابها . التطبيق في حقيقته تجميع مخالفات على الشخص دون اثبات وقوعها ودون مسؤولية على من عنده صلاحية تسجيلها و بدون اعطاء فرصة تظلم واعتراض هذا فضلا عن معاقبة من سجل المخالفة دون اثبات. اصرار التطبيق على جعل معرفة المكان في حالة دائما مريب وغير مبرر

The app is disabled for more than 3 hours now, I tried calling but they don’t answer and at last they hang up the phone after more than 25 mins of waiting on call. They don’t even respond to their Twitter and email accounts. This is poor and unaccepted behavior, given the dependency on the app to almost go and enter anywhere. People in charge must be questioned at once, and must maintain a high level of professionalism, cooperation, and transparency, none of which have been shown. It is truly disappointing and must be dealt with immediately.

Customer service doesn’t respond or can’t solve their own app problems. If you leave the kingdom snd come back and have to do PCR test sometimes it doesn’t register even while dealing with MOH. Their response is to keep taking a PCR test until app turns green. Obviously the app does all the thinking as customer service does not. MOH blames app and app blames MOH. Battle calls and emails with both agencies and no one can help. Through Twitter they ask the same questions so obviously they can’t read the response 🤦🏻‍♀️