Transamerica Retirement App Hack 7.3.1 + Redeem Codes
Developer: Transamerica Retirement Solutions, LLC
Category: Finance
Price: Free
Version: 7.3.1
ID: com.divinvest.DDOLMobile
Screenshots
Description
Do more for your retirement anytime, anywhere.
With this app, you get on-the-go access to your Transamerica retirement account, so you can do more at your convenience.
Manage your account: Access your account balance, investment performance, and make changes to how much you save and how you invest for retirement. Please note: Some services and features may not be available on certain plans.
Get OnTrack®: Use our powerful OnTrack® tool to learn how increasing your savings rate, changing your investment strategy, or updating your retirement goals might brighten your retirement.
View your account's transaction history, outstanding loan information, and more.
Have a Transamerica retirement account? Log in using your username and password to manage your account anytime, anywhere.
*For Terms and Conditions, visit transamerica.com/individual/terms-of-use/.
Important: The projections or other information generated by the engine (which produces Your Retirement Outlook®) regarding the likelihood of various investment outcomes are hypothetical, do not reflect actual investment results, and are not guarantees of future results. Results derived from the tool may vary with each use and over time. Please visit your plan website for more information regarding the criteria and methodology used, the engine's limitations and key assumptions, and other important information. Securities offered through Transamerica Investors Securities Corporation (TISC), 440 Mamaroneck Avenue, Harrison, NY 10528.
About Probability Illustrations, Limitations, and Key Assumptions - https://goo.gl/vM1buO
HealthKit or CareKit APIs/plugin is used to connect health app. HealthKit or CareKit APIs/plugin requires Health Data access to function properly. HealthKit or CareKit plugin is used to provide wellness overview and statistics by collecting bodymass, weight, height etc.
With this app, you get on-the-go access to your Transamerica retirement account, so you can do more at your convenience.
Manage your account: Access your account balance, investment performance, and make changes to how much you save and how you invest for retirement. Please note: Some services and features may not be available on certain plans.
Get OnTrack®: Use our powerful OnTrack® tool to learn how increasing your savings rate, changing your investment strategy, or updating your retirement goals might brighten your retirement.
View your account's transaction history, outstanding loan information, and more.
Have a Transamerica retirement account? Log in using your username and password to manage your account anytime, anywhere.
*For Terms and Conditions, visit transamerica.com/individual/terms-of-use/.
Important: The projections or other information generated by the engine (which produces Your Retirement Outlook®) regarding the likelihood of various investment outcomes are hypothetical, do not reflect actual investment results, and are not guarantees of future results. Results derived from the tool may vary with each use and over time. Please visit your plan website for more information regarding the criteria and methodology used, the engine's limitations and key assumptions, and other important information. Securities offered through Transamerica Investors Securities Corporation (TISC), 440 Mamaroneck Avenue, Harrison, NY 10528.
About Probability Illustrations, Limitations, and Key Assumptions - https://goo.gl/vM1buO
HealthKit or CareKit APIs/plugin is used to connect health app. HealthKit or CareKit APIs/plugin requires Health Data access to function properly. HealthKit or CareKit plugin is used to provide wellness overview and statistics by collecting bodymass, weight, height etc.
Version history
7.3.1
2023-06-12
What's New
• Updated navigation for improved organization and convenient access to new features.
• Advice Services, including Managed Advice (where available): creates a personalized retirement strategy just for you, based your unique circumstances and retirement goals. And now first time subscribers can try the service for free.
• Loans and withdrawals: model new loan requests, manage loan payments and review payoff details. Review eligible withdrawal options and request distributions.
Getting Started
• New navigation: select a product from the starting Account overview page. Once on the product page the quick link bar is at the bottom of the screen. New navigation is accessed from the three stacked line icon 'More' located at bottom right of screen.
• Managed Advice: access from the new 'More' navigation.
• Loans and Withdrawals: access from the new 'More' navigation.
• Updated navigation for improved organization and convenient access to new features.
• Advice Services, including Managed Advice (where available): creates a personalized retirement strategy just for you, based your unique circumstances and retirement goals. And now first time subscribers can try the service for free.
• Loans and withdrawals: model new loan requests, manage loan payments and review payoff details. Review eligible withdrawal options and request distributions.
Getting Started
• New navigation: select a product from the starting Account overview page. Once on the product page the quick link bar is at the bottom of the screen. New navigation is accessed from the three stacked line icon 'More' located at bottom right of screen.
• Managed Advice: access from the new 'More' navigation.
• Loans and Withdrawals: access from the new 'More' navigation.
7.3.0
2023-05-15
What's New
• Updated navigation for improved organization and convenient access to new features.
• Advice Services, including Managed Advice (where available): creates a personalized retirement strategy just for you, based your unique circumstances and retirement goals. And now first time subscribers can try the service for free.
• Loans and withdrawals: model new loan requests, manage loan payments and review payoff details. Review eligible withdrawal options and request distributions.
Getting Started
• New navigation: select a product from the starting Account overview page. Once on the product page the quick link bar is at the bottom of the screen. New navigation is accessed from the three stacked line icon 'More' located at bottom right of screen.
• Managed Advice: access from the new 'More' navigation.
• Loans and Withdrawals: access from the new 'More' navigation.
• Updated navigation for improved organization and convenient access to new features.
• Advice Services, including Managed Advice (where available): creates a personalized retirement strategy just for you, based your unique circumstances and retirement goals. And now first time subscribers can try the service for free.
• Loans and withdrawals: model new loan requests, manage loan payments and review payoff details. Review eligible withdrawal options and request distributions.
Getting Started
• New navigation: select a product from the starting Account overview page. Once on the product page the quick link bar is at the bottom of the screen. New navigation is accessed from the three stacked line icon 'More' located at bottom right of screen.
• Managed Advice: access from the new 'More' navigation.
• Loans and Withdrawals: access from the new 'More' navigation.
7.2.4
2023-05-08
Fixes
- General bug fixes and improvements.
- The issue with login errors has been fixed in this release. If you are still experiencing login problems, please contact Customer Care at 800-755-5801.
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
- General bug fixes and improvements.
- The issue with login errors has been fixed in this release. If you are still experiencing login problems, please contact Customer Care at 800-755-5801.
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
7.1.1
2023-02-15
Fixes
- General bug fixes and improvements.
- The issue with login errors has been fixed in this release. If you are still experiencing login problems, please contact Customer Care at 800-755-5801.
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
- General bug fixes and improvements.
- The issue with login errors has been fixed in this release. If you are still experiencing login problems, please contact Customer Care at 800-755-5801.
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
7.1.0
2023-02-10
Fixes
- General bug fixes and improvements.
- The issue with login errors has been fixed in this release. If you are still experiencing login problems, please contact Customer Care at 800-755-5801.
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
- General bug fixes and improvements.
- The issue with login errors has been fixed in this release. If you are still experiencing login problems, please contact Customer Care at 800-755-5801.
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
7.0.0
2023-01-23
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
6.4.5
2022-10-21
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
6.4.1
2022-09-29
What's New
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
- Navigation has been improved when moving from page to page in user flows.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
- An app time-out issue has been fixed and now sends you to the login screen, instead of being locked out of the app.
- Navigation has been improved when moving from page to page in user flows.
Getting Started
- Home: Access all your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
6.4.0
2022-09-14
What's New
- Your feedback is important to us as we continually deliver improvement updates. You can now conveniently rate your latest experience while using the App.
Getting Started
- Home: Access all of your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
- Your feedback is important to us as we continually deliver improvement updates. You can now conveniently rate your latest experience while using the App.
Getting Started
- Home: Access all of your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
6.3.8
2022-08-27
What's New
- Naming and updating your beneficiaries just got easier – review and update your beneficiaries today in your Transamerica mobile app. The View and Manage Beneficiaries links are accessible within the More tab of the app navigation along the bottom of the screen.
- An enhanced registration process is now handled entirely within the app.
Getting Started
- Home: Access all of your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
- Naming and updating your beneficiaries just got easier – review and update your beneficiaries today in your Transamerica mobile app. The View and Manage Beneficiaries links are accessible within the More tab of the app navigation along the bottom of the screen.
- An enhanced registration process is now handled entirely within the app.
Getting Started
- Home: Access all of your Transamerica Retirement accounts
- Overview: Review your balance, growth, rate of return and Retirement Outlook
- Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
- More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place
6.3.6
2022-07-29
What's New
• Naming and updating your beneficiaries just got easier – review and update your beneficiaries today in your Transamerica mobile app. The View and Manage Beneficiaries links are accessible within the More tab of the app navigation along the bottom of the screen.
• An enhanced registration process is now handled entirely within the app.
Getting Started
• Home: Access all of your Transamerica Retirement accounts
• Overview: Review your balance, growth, rate of return and Retirement Outlook
• Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
• More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place.
• Naming and updating your beneficiaries just got easier – review and update your beneficiaries today in your Transamerica mobile app. The View and Manage Beneficiaries links are accessible within the More tab of the app navigation along the bottom of the screen.
• An enhanced registration process is now handled entirely within the app.
Getting Started
• Home: Access all of your Transamerica Retirement accounts
• Overview: Review your balance, growth, rate of return and Retirement Outlook
• Manage: Edit or change your account information like Contributions, Future Contribution allocations, and current investment mix
• More: Access Fund and Fee Information, Beneficiaries, and Knowledge Place.
6.3.4
2022-07-25
Fixes
The issue with login errors has been fixed in this release. If you are still experiencing login problems, please contact Customer Care at 800-755-5801.
What's New
Naming and updating your beneficiaries just got easier. The View and Manage Beneficiaries links are accessible within the More tab of the app navigation along the bottom of the screen.
Getting Started
Home: Access all your Transamerica Retirement accounts
Overview: Review your balance, growth, rate of return and Your Retirement Outlook®
Manage: Edit or change your contributions, future contribution allocations, and current investment mix
More: Access fund and fee information, beneficiaries, and knowledge place
The issue with login errors has been fixed in this release. If you are still experiencing login problems, please contact Customer Care at 800-755-5801.
What's New
Naming and updating your beneficiaries just got easier. The View and Manage Beneficiaries links are accessible within the More tab of the app navigation along the bottom of the screen.
Getting Started
Home: Access all your Transamerica Retirement accounts
Overview: Review your balance, growth, rate of return and Your Retirement Outlook®
Manage: Edit or change your contributions, future contribution allocations, and current investment mix
More: Access fund and fee information, beneficiaries, and knowledge place
6.1.0
2021-02-09
Redesigned the touch id / face id login experience to ensure user friendly app navigation.
6.0.5
2020-12-17
1. Enabled logout button on primary screens
2. Added a message to indicate balance as of date
3. Added an information message for enabling Touch Id/Face Id in Profile screen
2. Added a message to indicate balance as of date
3. Added an information message for enabling Touch Id/Face Id in Profile screen
6.0.4
2020-12-15
Do more for your retirement anytime, anywhere.
With this app, you get on-the-go access to your Transamerica retirement account, so you can do more at your convenience.
Manage your account: Access your account balance, investment performance, and make changes to how much you save and how you invest for retirement. Please note: Some services and features may not be available on certain plans.
Get OnTrack®: Use our powerful OnTrack® tool to learn how increasing your savings rate, changing your investment strategy, or updating your retirement goals might brighten your retirement.
View your account's transaction history, outstanding loan information, and more.
Have a Transamerica retirement account? Log in using your username and password to manage your account anytime, anywhere.
*For Terms and Conditions, visit transamerica.com/individual/terms-of-use/.
Important: The projections or other information generated by the engine (which produces Your Retirement Outlook®) regarding the likelihood of various investment outcomes are hypothetical, do not reflect actual investment results, and are not guarantees of future results. Results derived from the tool may vary with each use and over time. Please visit your plan website for more information regarding the criteria and methodology used, the engine's limitations and key assumptions, and other important information. Securities offered through Transamerica Investors Securities Corporation (TISC), 440 Mamaroneck Avenue, Harrison, NY 10528.
About Probability Illustrations, Limitations, and Key Assumptions - https://goo.gl/vM1buO
*Images are examples only and do not reflect the experience of any particular user.
With this app, you get on-the-go access to your Transamerica retirement account, so you can do more at your convenience.
Manage your account: Access your account balance, investment performance, and make changes to how much you save and how you invest for retirement. Please note: Some services and features may not be available on certain plans.
Get OnTrack®: Use our powerful OnTrack® tool to learn how increasing your savings rate, changing your investment strategy, or updating your retirement goals might brighten your retirement.
View your account's transaction history, outstanding loan information, and more.
Have a Transamerica retirement account? Log in using your username and password to manage your account anytime, anywhere.
*For Terms and Conditions, visit transamerica.com/individual/terms-of-use/.
Important: The projections or other information generated by the engine (which produces Your Retirement Outlook®) regarding the likelihood of various investment outcomes are hypothetical, do not reflect actual investment results, and are not guarantees of future results. Results derived from the tool may vary with each use and over time. Please visit your plan website for more information regarding the criteria and methodology used, the engine's limitations and key assumptions, and other important information. Securities offered through Transamerica Investors Securities Corporation (TISC), 440 Mamaroneck Avenue, Harrison, NY 10528.
About Probability Illustrations, Limitations, and Key Assumptions - https://goo.gl/vM1buO
*Images are examples only and do not reflect the experience of any particular user.
6.0.3
2020-12-10
Do more for your retirement anytime, anywhere.
With this app, you get on-the-go access to your Transamerica retirement account, so you can do more at your convenience.
Manage your account: Access your account balance, investment performance, and make changes to how much you save and how you invest for retirement. Please note: Some services and features may not be available on certain plans.
Get OnTrack®: Use our powerful OnTrack® tool to learn how increasing your savings rate, changing your investment strategy, or updating your retirement goals might brighten your retirement.
View your account's transaction history, outstanding loan information, and more.
Have a Transamerica retirement account? Log in using your username and password to manage your account anytime, anywhere.
*For Terms and Conditions, visit transamerica.com/individual/terms-of-use/.
Important: The projections or other information generated by the engine (which produces Your Retirement Outlook®) regarding the likelihood of various investment outcomes are hypothetical, do not reflect actual investment results, and are not guarantees of future results. Results derived from the tool may vary with each use and over time. Please visit your plan website for more information regarding the criteria and methodology used, the engine's limitations and key assumptions, and other important information. Securities offered through Transamerica Investors Securities Corporation (TISC), 440 Mamaroneck Avenue, Harrison, NY 10528.
About Probability Illustrations, Limitations, and Key Assumptions - https://goo.gl/vM1buO
*Images are examples only and do not reflect the experience of any particular user.
269787
With this app, you get on-the-go access to your Transamerica retirement account, so you can do more at your convenience.
Manage your account: Access your account balance, investment performance, and make changes to how much you save and how you invest for retirement. Please note: Some services and features may not be available on certain plans.
Get OnTrack®: Use our powerful OnTrack® tool to learn how increasing your savings rate, changing your investment strategy, or updating your retirement goals might brighten your retirement.
View your account's transaction history, outstanding loan information, and more.
Have a Transamerica retirement account? Log in using your username and password to manage your account anytime, anywhere.
*For Terms and Conditions, visit transamerica.com/individual/terms-of-use/.
Important: The projections or other information generated by the engine (which produces Your Retirement Outlook®) regarding the likelihood of various investment outcomes are hypothetical, do not reflect actual investment results, and are not guarantees of future results. Results derived from the tool may vary with each use and over time. Please visit your plan website for more information regarding the criteria and methodology used, the engine's limitations and key assumptions, and other important information. Securities offered through Transamerica Investors Securities Corporation (TISC), 440 Mamaroneck Avenue, Harrison, NY 10528.
About Probability Illustrations, Limitations, and Key Assumptions - https://goo.gl/vM1buO
*Images are examples only and do not reflect the experience of any particular user.
269787
5.0.13
2019-08-29
What's New in This Version Describe what's new in this version of your app, such as new features, improvements, and bug fixes.
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
5.0.11
2019-08-23
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
5.0.10
2019-07-08
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
5.0.9
2019-06-17
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
5.0.8
2018-09-13
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
5.0.7
2018-08-07
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
5.0.6
2018-06-19
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
5.0.5
2017-09-29
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
5.0.4
2017-09-25
We continue to listen to your feedback, and have made enhancements that will make using the My TRSRetire app easier than ever including:
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
• General user interface updates
As always, if you experience any issues with this app or have recommendations for future improvements, please contact us at 800-755-5801.
Ways to hack Transamerica Retirement App
- Redeem codes (Get the Redeem codes)
Download hacked APK
Download Transamerica Retirement App MOD APK
Request a Hack
Ratings
2.5 out of 5
1 547 Ratings
Reviews
Kemal hike,
Unable to get app support for problem.
I can’t get into loan information - it just kicks me back. But the bigger problem is there is no way to let the app support now. The link just goes to the Transamerica site and there is no link there in contact us.
Follow up - they did eventually reach out to me and the kicking out problem has been fixed. But there is still no way to send them issue without already knowing their number. The ‘support’ link takes you to TransAmerica’s site but there is no way there to contact the app support. So now up to three stars. Make a way to contact support when clicking the link and it would be five.
Follow up - they did eventually reach out to me and the kicking out problem has been fixed. But there is still no way to send them issue without already knowing their number. The ‘support’ link takes you to TransAmerica’s site but there is no way there to contact the app support. So now up to three stars. Make a way to contact support when clicking the link and it would be five.
Beast1252,
Should fire their IT team!!
I paid off a 401K loan. I was so excited & was taking screenshots as I got down to 5, then 4, then 3, then 2, then 1 payment left. Paid off on Friday, on Monday went on app to see it “Paid Off”. Only app is NOT reflecting that. The app showing that it not only NOT paid off but each pay period, I owe more! My “outstanding balance is growing” biweekly. This is since February and it’s May. I called and spoke to someone 3x. They just say “they (IT) are working on it” & that the website shows no balance. Well it’s been 3 months and is still not fixed!!!!! It would be nice if a financial institution had an app that ACCURATELY reflects ones money and loan balance payoff. The kicker is that you cannot even speak or email anyone higher up the chain … no one has a superior nor access to other departments email or phone number. They said they’d launch a formal complaint to which I requested that they call me when “they” look at it … well it’s been weeks and nothing. Guess you just have to deal with inaccurate info. Tough luck. So disgusted with the lack of customer care regarding faulty financial info.
E5t3ban28,
TransAmerica’s whole interface is garbage
They provide zero useful information, either on the app or on their online portal. If I wasn’t locked into their 401k retirement plan by my employer, I’d move my money out in a heartbeat. The lack of transparency by this company says to me: “Thanks for your money sucker!”
If I’m going to be giving you thousands of my dollars, I want to know the details of what you’re doing with it. But no, all they show is my account balance and a supposed overall rate of return (which is never right, on any site I might add). However on other sites, I can view my transaction history to see how much I’ve contributed, how much they’ve charged in fees, and what returns I’ve gotten on my investments. This information is nowhere to be found with TransAmerica.
Additionally, they don’t even have the courtesy to narrow the investments list to just the assets I own. So I see the entire list of their offerings with zeroes in 80% of the columns. How annoying is that? And since they don’t even do that, they definitely can’t be bothered to show me a breakdown of my own cost basis and gains for each asset. THIS IS BASIC INFORMATION that every investor should have access to in order to manage their investments.
TransAmerica, I hope you see this and understand that the lack of information you’re providing to your customers is almost criminal. Again, if I was not forced into your 401k account by my employer, I would be gone in a heartbeat. Please, do better.
If I’m going to be giving you thousands of my dollars, I want to know the details of what you’re doing with it. But no, all they show is my account balance and a supposed overall rate of return (which is never right, on any site I might add). However on other sites, I can view my transaction history to see how much I’ve contributed, how much they’ve charged in fees, and what returns I’ve gotten on my investments. This information is nowhere to be found with TransAmerica.
Additionally, they don’t even have the courtesy to narrow the investments list to just the assets I own. So I see the entire list of their offerings with zeroes in 80% of the columns. How annoying is that? And since they don’t even do that, they definitely can’t be bothered to show me a breakdown of my own cost basis and gains for each asset. THIS IS BASIC INFORMATION that every investor should have access to in order to manage their investments.
TransAmerica, I hope you see this and understand that the lack of information you’re providing to your customers is almost criminal. Again, if I was not forced into your 401k account by my employer, I would be gone in a heartbeat. Please, do better.
Mattthew H,
Horrible app
This is literally the worst app I have ever used. Will be moving my money from Transamerica at the first opportunity to Fidelity because of how horrible the experience is. Honestly, it’s that bad. Can’t get the statements you need, the app “clocks” when you try to do anything, and constantly says that information is not available. The complete lack of investment into a quality app makes me believe that the entire Transamerica company is a bottom-tier organization. For Gods’ sake, get your act together or sell to a better company. This app makes you all look like fools. The team who designed this app either had no funding to accomplish the task, or made terrible decisions at every turn. Either way, people should be fired over this. I sincerely hope leadership sees this review and takes ownership of their crap product. I am a fairly new customer who will leave the first opportunity I get. My next conversation will be with my company’s HR team to beg them to change our 401K plan to Fidelity. Shame on you Transamerica.
Thatxjguy,
This app is so bad
I’ve been forced to use this app for three years because my company uses Transamerica for my 401K.
All three of those years, this app hasn’t received any major overhauls. The UI feels like a web page, and it’s slow and unreliable. I constantly get errors that prevent me from logging in. The most recent is an error with an agreement that you have to select “Agree to All” before you can log in, and when you select that option, it takes forever, then times out, then says there’s a problem. I’ve been having this issue for a week or so now.
This app needs to be redesigned to look like an iOS app, needs speed improvements, and needs to be more user friendly. It barely shows any of the information that at a 401K holder such as myself would need, and I can’t make any meaningful edits because the interface is so hard to understand.
All three of those years, this app hasn’t received any major overhauls. The UI feels like a web page, and it’s slow and unreliable. I constantly get errors that prevent me from logging in. The most recent is an error with an agreement that you have to select “Agree to All” before you can log in, and when you select that option, it takes forever, then times out, then says there’s a problem. I’ve been having this issue for a week or so now.
This app needs to be redesigned to look like an iOS app, needs speed improvements, and needs to be more user friendly. It barely shows any of the information that at a 401K holder such as myself would need, and I can’t make any meaningful edits because the interface is so hard to understand.
BDHaze,
Not very pleased at all.
I was able to log in a few time recently to keep up to date. Ironically today was a complete disaster in trying to log into this mess!!! WTH did they do to the APP and Website??? I have log in credential, but the website comes up blank!!!
I’ve paid into this particular account for like 6 years. Even for more than half of the first part of it my employer put in an equal share. Even after moving on and taking it with me after leaving that employer. Mind you, it cost me a couple of a hundred dollars per year. If I were to close it, they’d only give me 1 payments worth ( or cash out ).
I honestly was skeptical about this benefit at the time of enrollment, even more so now!!! Sounds like a big scam to me.
I’ve paid into this particular account for like 6 years. Even for more than half of the first part of it my employer put in an equal share. Even after moving on and taking it with me after leaving that employer. Mind you, it cost me a couple of a hundred dollars per year. If I were to close it, they’d only give me 1 payments worth ( or cash out ).
I honestly was skeptical about this benefit at the time of enrollment, even more so now!!! Sounds like a big scam to me.
bennn3000,
Absolute trash
Can never get the app to work, not to mention even the desktop version isn’t any better. Always have issues with them. Honestly if it wasn’t for my employer I would of been done with them long ago. If you have the option to choose stay away from this business it’s nothing but headaches and no peace at mind knowing you can’t log in also can’t even get someone on the phone just rings once and it goes straight to silence. Wish they could do better and hire people to actually do their job correctly. Fidelity is the way to go never had any issues with them, only wished my employer had stuck with fidelity!
joshGaines,
Transamerica read THIS
This app is the farthest thing from user friendly there is. When you manage peoples money you need to be more user friendly and this app takes way too long to load anything. The least you could do when I re allocate is show me a before screen but nope that’s too easy they need to fire the company that handles their app … I’d say there is a very few percent of people that can understand this 401k crap and you guys or gals could do a way better job at simplifying this make it easier to re allocate funds give us more investment options it doesn’t matter if you have a million dollars or none treat everyone as a priority
veakins,
Fix your app, please!
I am one of those people who check their account on a daily basis. I constantly have issues with the app. Totals on the initial summary page are out of date all the time and do not match totals if you go into the details.
Also, it takes a lot longer after the market closes to have updated totals show up in the app (on the details... should show on the initial page, but that issue is referenced above)
On the old app I was able to see both my Transamerica accounts AND my remaining u transferred balance in TIAA/CREF. So nice to have all in one place, but that went away with the December update.
I keep checking to see if there is an update to the app and am continually disappointed. All these issues (and more) started with December 2020 update. It is now 3 months later and there doesn’t seem to be any sense of urgency in getting these issues resolved. I no longer have confidence in Transamerica.
Please provide a summary of all the known issues and provide a timeline for getting them fixed.
Also, it takes a lot longer after the market closes to have updated totals show up in the app (on the details... should show on the initial page, but that issue is referenced above)
On the old app I was able to see both my Transamerica accounts AND my remaining u transferred balance in TIAA/CREF. So nice to have all in one place, but that went away with the December update.
I keep checking to see if there is an update to the app and am continually disappointed. All these issues (and more) started with December 2020 update. It is now 3 months later and there doesn’t seem to be any sense of urgency in getting these issues resolved. I no longer have confidence in Transamerica.
Please provide a summary of all the known issues and provide a timeline for getting them fixed.
EMTDad658,
Thanks for Nothing
This app has never once helped in the slightest. Every single time I open it, it says “error has occurred, all accounts cannot be displayed at this time.” I can change my personal info my account just fine, but can not see a single thing related to the 401k that I started in November 2021 with my company. 0/10 would recommend this company. Even the rep that was sent for Transamerica doesn’t use them!! He said he hated them and was sorry we were stuck with this company instead of the one he uses. Now I see why after a couple months of the exact same error popping up no matter what I do.
