Vanco Mobile Faith Engagement Hack 1.21.2 + Redeem Codes

I’m a new user of the Vanco Mobile App and it’s a very nice app with different elements that aren’t in the average Giving App.

However, the app takes FOREVER to find your organization. It may not even find your organization even though it’s set up with Vanco. Giving also is tedious because, you can only give/donate to one fund at a time, whereas with a company like Givelify, you can give to multiple funds at once. No one wants to spend 30 minutes going back and forth to give or donate to multiple funds when they can do it all at one time with other giving apps, I mean it is 2021 after all. But lastly, when searching for a fund all I see is “General Fund” which isn’t even a fund or a tile because I created the giving tiles for Vanco Mobile; “General Fund” is not one of them. This has been going on for a couple weeks now and STILL has not been fixed.

As I stated earlier it is a good app that can really help an organization communicate, fellowship, and partner with their community and congregation especially in Today’s times. It just need some slight tweaking, to really beat the competition.

I was using this app for quite a while and it was working fine. Having to do the picture verification so often was annoying but I could live with it. Lately when I open the app it just says Loading please wait and just spins. I tried turning my phone off and restarting but it doesn’t help. If you click on the link that it suggests when it’s just spinning it takes you to a screen that makes you start over by finding your organization which takes FOREVER!! Then it didn’t work anyway! You need to fix this app YESTERDAY or I’m done!

While this app appears to have some helpful features, they don’t work well or at all. I can’t see my scheduled transactions or transaction history. This is important to me because I’m being charged twice each week for my church gift. I suspect this is because the set-up is cumbersome and I thought it didn’t go through the first time (received no confirmation), so I entered my gift a second time. The support function simply directs me to our church admin who doesn’t have any more information than I do. This app roll-out was rushed out - giving just 30 days notice to churches regarding the change. It seems Vanco should have slowed down and thoroughly tested it before releasing it. Disappointing & potentially hurtful to church congregations if people don’t trust this app.

I know it says the app is supposed to be for communication and engagement as well as giving, and maybe it’s just because of my specific church, but it seems the only function within the app is giving, which is fine with me, that’s the only use I desire it for and I think it would be good to just keep it simple and for devs to work on one function to get it working flawlessly. The only reason I bring this up is because on iPhone it’s under the social networking app category and therefore is grouped with my social apps which makes no sense. The app in its current state would better be categorized as a finance app instead. Just a suggestion.

Too many problems. People in my church express concern and don’t get help from their customer service. They say that it constantly loads and they can’t give - they have gone back to using checks. Also when you open the app and you click the “give” button you can select the specific church account to give to, enter your gift amount and frequency. But then the give button will not work at all. The problem is that I’m not logged in - but on the landing page of the app there is no I dictation stating whether or not I am logged in and the assumption is that I am logged in if it allows me to do so many steps towards giving. Confusing and a waste of time for someone trying to give. Time to move on from Vanco to a better online giving provider.

This new Vanco app is really clunky. The first and worst thing is that every time you want to use the app you have to search for your church. That’s just dumb. Once you’ve done it, it should be automatic in perpetuity. The UI is weird. There’s little information on the Home Screen other than a Google Map which is totally unnecessary. When I used the menu to go to my profile, when I tried to return to the home page it couldn’t be found. I had to logout and then login again. Please go back to Give+. It was basic but it worked. This new thing is useless.

There are so many problems with this app. First, as you are signing up, it resets if you leave the app. So if you use a password manager for security (you are using one right? This isn’t 2003) you have to start over. Then when you get to the point of checking your email for the verification, guess what, you have to start over again. But now an account exists. So now you have to rest your password, which you try to get smart and do on your PC, which for some reason doesn’t carry over to the app. I am pretty close to having my church switch to another service as this is ridiculous.

Our contributions come from our joint account, therefore my name should also be included in the profile.

Also, I received an email a few weeks ago informing me of the change from the Give+ app to the Vanco Pay app. O thought I may as well start using the new app rather than wait til the new year, but I found the app rather unusable at that point. Hope it works better by the time I need to use it.

Since changing to this new app over a month ago I have been unable to use it to donate to my church. It simply says my card is not authorized, even though the whole time I’ve been using it successfully everywhere else. I tried uninstalling and reinstalling and on the reinstall it simply hangs after clicking the Give button. Then my wife tried it and got to the website interface to finalize the gift but touching the Give button did nothing. Please give us back the old app, it was clunky but at least it worked.

Not sure when it stopped working but the app is now useless. I have worked with our church contact with no results. There is no direct technical support which I think is appalling.

The basic problem is that I can enter everything to the point where you are supposed to review the transaction and the continue to review button will not work. On an iPhone 14 so not old tech.

Will need to abandon the application. Very frustrating.