VASA Fitness Mobile Hack 6.5.0 + Redeem Codes

The check-in is super convenient, as well as looking at my plan/personal info. The part I find most annoying is the locations and class schedule. It’s not user friendly. There needs to be an option for using location to find gyms, I don’t care about seeing them in alphabetical order and getting ones for Colorado when I live in Utah. To me, the class schedule finder is not as user friendly as the old VASA app; there are not that many classes offered to really justify needing a “filter” option, and it just makes more work to find the classes in general.

My husband and I opened accounts a few months ago. We enjoyed the gym for the duration in which we were members. We tried to cancel the membership because we are moving to a place with a free gym on site. In the process of cancelling, we were told both accounts were cancelled but we found out later that mine was left open. I only knew because I got an email warning me that I had a pending transaction from VASA, we called and they said that fee would be waived and we would be fine. A few days later, the fee was taken out and we had to use the *awful* online help service (because they hung up on us on the phone three times) and they said that we aren’t getting that money back even tho it wasn’t our fault and so we were charged, in all, $145 to close our accounts. Lack of communication, awful customer service. Not to mention, no sight of a refund for their error… but thank goodness they waived the $25 cancellation fee *the second time* we had to cancel. Just be warned that if you try to cancel they make you wait until they get their monthly and THEN you can cancel after paying for a month you can’t use. In all, we liked it when we were members, but it all goes to one star when you’re treated like garbage for just needing to cancel.

Vasa is horrible company and I wish we never signed up… they lured us in with a 30 day *free* studio membership and tricked us into adding a member (which didn’t show their would be a single charge but in reality that extra member was being charged full price so now my wife’s card is getting charged double!) and then when we want to cancel we get hit with all these hidden fees, some we knew about and some we WERE NOT TOLD ABOUT!… and had to learn from customer support which I waited an hour for them to give me a callback…. there’s the $50 yearly fee charged after the first 30 days(they said 2 months), there’s the $25 fee if you want to switch plans (why!?) $25 fee for canceling in the first 6 months, and when you cancel you get charged for the next month because they need a “30 day notice”, like..just because they can and apparently it was in the fine print…. What else is in the fine print that I don’t know about???? Do they charge $0.25 for every mile you run on a treadmill, do they charge $5 for every shower you take? Do they charge a $200 fee for every 9 months you stay?? They could literally put whatever they want in the fine print and get away with it because “you signed a contract” this is the slimiest, sleaziest company I’ve ever dealt with.

I was trying to help my wife register for Vasa and get an account but the entire registration process was by far the most confusing and frustrating process I have ever dealt with in a modern day app ever. Terrible UI and completely archaic. First it wouldn’t confirm whether or not she had actually paid for the membership and we were convinced we were going to get overcharged. Then it was nearly impossible to find the activation section in the app to even create an account. THEN we couldn’t even submit her account with our own password, we had to use their suggested weird password even though it had the option of our own password. Then we had to get a temporary password in order to create our own password. THEN we tried to change her automatically generated “home gym” to another one nearby and it tried to charge us $25 to simply declare a “home gym”. Most ridiculous and annoying registration ever, but the actual functionality in an active account is great. Seriously developers, you’ve got some stuff to fix in this thing because it’s the worst design I’ve ever dealt with, a 15 year old who’s taken an intro to typing course could design a better UI than this

I tried to login to the new app but it says that the email I’m using doesn’t have an account connected to it. I went back into the old app and sure enough under my account info there was the email address I was using to try to login to the new app. So do I have an account or no...?

This isn’t my first bad experience with VASA’s account system. Last year I was trying to figure out how to reactivate my account but there was no information on the website or app about how to do that. The system didn’t recognize that the email I was using already had an account attached to it so it ended up letting me make a second account with the EXACT SAME EMAIL. That also somehow reactivated my old account without letting me know, and I ended up getting charged twice the next month as a result. VASA please fix these problems, I’m sure I’m not the first person to have them. It makes you look very unprofessional.

Most of the 1 stars are about the gym and not the app itself. As someone who was with Genesis for years, vasa is 10 times better and they offer the same Les Mills classes. But this app is truly amazing for making my gym experience so much more. I like the links to InBody for my scans. Check in is so much easier since my old gym had a key tag and I always forgot to grab it if I took a different vehicle. I like the badges that you can work towards and I love that I don’t have to take a picture of the class schedule, it’s right in the app. I do wish I could update my photo as I please but overall it’s night and day to my old gyms system

I have downloaded this app and set up accounts for both myself and my husband. We normally share the same email but I had to set up separate emails for each of us. After downloading and setting up the app, the next time we attempted to log in to reserve an hour for work out per COVID, neither of us were able to access the app. After failed attempts we contacted support followed instructions which failed so we actually went to VASA and had a staff member help us to set up the apps once again. The very next time we attempted to enter the app it would not recognize emails/passwords. Contacted support and was given new registration keys for each of us. I entered, reset password then went to log in and again it would not recognize. I am sick of farting around with this app. If we get turned away because we haven’t reserved a time slot next time we go to VASA we will drop the membership.

When I first downloaded the app to my iPhone8 I was not able to login. I was a little worried, because I had already deleted the old app. It was night time, so I texted tech support using the number provided and went to bed. The following morning, I received a reply with instructions and an activation key. That did the trick! The new app has a good look and feel. I can’t wait to go to the gym and find out if it logs my workouts correctly and is still linked to my benefits program.

Update: I am able to track workouts with apps on my watch and phone, so there is no need to have that feature in the Vasa app.

I am the type of person willing to drive a gym quite further than I live to find my group classes that fit my schedule. That means it would be excellent to see the class schedules of all the gyms on one page of classes within 25 miles or maybe up to 50 miles from me. But with the Vasa app as it is currently, I have to click on the menu button, click locations, click other gyms, then scroll through the many locations to find the next gym to look at their individual class schedule. I will have to do this 10 times because that’s how many gyms I have to sort through to find the class I want to take. Please update your app to make it easier to view the class schedules of multiple gyms. Thank you.

Update: I tried again now a few days later and it gave me an error that I have already registered....so it made me reset my password and then allowed me in. So I’m in...the app is great for using the barcode, can’t find much use beyond that though. If I could add the barcode to Apple Wallet and have the barcode show up on my lock screen when I get to the gym then that would be vawsome and worth 5 stars!

Old: Why is it so hard to make a decent app! I can’t even register!!! I have an activation key, I put in my email and a password and it just says there was an error. I really wish there was a different gym to go to. Vasa just can’t make a good app