Vivid Seats | Buy Tickets Hack 2023.66.0 + Redeem Codes
Concerts, Sports & Theater
Developer: Vivid Seats
Category: Entertainment
Price: Free
Version: 2023.66.0
ID: com.vividseats.VividSeatsMobile
Screenshots
Description
Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories.
Looking for the best way to buy and sell mobile tickets? Conveniently buy and sell tickets to top sports, concert, and theater events with the FREE Vivid Seats mobile app.
Vivid Seats Rewards: Buying tickets from Vivid Seats will get you to more events. All you have to do is collect stamps, redeem, and repeat
Whether you’re in need of seats to must-see games and sporting events, the hottest sold out concerts, or star-studded Broadway shows, you can quickly and easily search the Vivid Seats marketplace to find great tickets for any live event nationwide.
Concert tickets now available for Motley Crue, Alanis Morissette, Maroon 5, Garth Brooks, Aventura, Andrea Bocelli, Tame Impala and more!
Vivid Seats customers enjoy a 100% Buyer Guarantee and in-house order support available daily by phone. Find your seats with the mobile ticket app of the largest independent ticket marketplace, Vivid Seats.
*Terms and Conditions Apply
App Features:
• Vivid Seats Rewards: Earn toward a reward credit with every ticket purchase. Going to more events with Vivid Seats gets you to more events.
• Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. We’ll get you there.
• Mobile tickets: When your order includes mobile e-tickets (based on venue), you’ll be able to access them directly in the app. Leave the paper at home!
• Live events near you: Get recommendations or discover concerts, games, and shows in your area.
• Choice: Search for event tickets across the entire marketplace, containing unique inventory you won’t find anywhere else. Resellers may list tickets above or below face value.
• Personalization: Get fast access to recently viewed events and your favorites coming to your area.
• Interactive seating maps: Tap seating maps to view tickets for specific or similar sections.
• Seat View: Get an idea of the view from your section for all major sporting events.
• Easy Search: Easy-to-use filters for price, section, row, quantity, ticket type and date range make it simple to find your perfect tickets.
• Favorites: Add your "Favorite" events by tapping on the star directly on the event page or searching for your performer.
• Music Scan: Quickly populate your favorites list by allowing the app to scan your Spotify account.
• Secure sign in and in-app checkout.
Buy and sell sports, concert and theater tickets for:
Los Angeles (Dodgers, Angels, Rams, Chargers, Lakers, Clippers, Kings, Anaheim Ducks, Hamilton)
New York (Mets, Yankees, Jets, Giants, Knicks, Brooklyn Nets, Islanders, Rangers, New Jersey Devils, Broadway, Hamilton)
Chicago (Cubs, White Sox, Bulls, Bears, Blackhawks, Hamilton)
Houston (Astros, Rockets, Texans)
Dallas (Texas Rangers, Cowboys, Mavericks, Stars)
Washington, DC (Nationals, Redskins, Wizards, Capitals)
Atlanta (Braves, Falcons, Hawks)
Denver (Colorado Rockies, Broncos, Nuggets)
San Francisco/Bay Area (Giants, 49ers, Golden State Warriors, Oakland A's)
Toronto (Blue Jays, Raptors, Maple Leafs)
Phoenix (Arizona Diamondbacks, Arizona Cardinals, Phoenix Suns, Coyotes)
Boston (Red Sox, New England Patriots, Celtics, Bruins)
Seattle (Mariners, Seahawks)
Philadelphia (Phillies, Eagles, Sixers, Flyers)
Festivals and Concerts (Lollapalooza, Coachella, Pink, Garth Brooks and more!)
Find Us Online
• Website: VividSeats.com
• Facebook (Facebook.com/VividSeats)
• Twitter (@VividSeats)
• Instagram (Instagram.com/VividSeats)
• YouTube (YouTube.com/VividSeats)
Looking for the best way to buy and sell mobile tickets? Conveniently buy and sell tickets to top sports, concert, and theater events with the FREE Vivid Seats mobile app.
Vivid Seats Rewards: Buying tickets from Vivid Seats will get you to more events. All you have to do is collect stamps, redeem, and repeat
Whether you’re in need of seats to must-see games and sporting events, the hottest sold out concerts, or star-studded Broadway shows, you can quickly and easily search the Vivid Seats marketplace to find great tickets for any live event nationwide.
Concert tickets now available for Motley Crue, Alanis Morissette, Maroon 5, Garth Brooks, Aventura, Andrea Bocelli, Tame Impala and more!
Vivid Seats customers enjoy a 100% Buyer Guarantee and in-house order support available daily by phone. Find your seats with the mobile ticket app of the largest independent ticket marketplace, Vivid Seats.
*Terms and Conditions Apply
App Features:
• Vivid Seats Rewards: Earn toward a reward credit with every ticket purchase. Going to more events with Vivid Seats gets you to more events.
• Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. We’ll get you there.
• Mobile tickets: When your order includes mobile e-tickets (based on venue), you’ll be able to access them directly in the app. Leave the paper at home!
• Live events near you: Get recommendations or discover concerts, games, and shows in your area.
• Choice: Search for event tickets across the entire marketplace, containing unique inventory you won’t find anywhere else. Resellers may list tickets above or below face value.
• Personalization: Get fast access to recently viewed events and your favorites coming to your area.
• Interactive seating maps: Tap seating maps to view tickets for specific or similar sections.
• Seat View: Get an idea of the view from your section for all major sporting events.
• Easy Search: Easy-to-use filters for price, section, row, quantity, ticket type and date range make it simple to find your perfect tickets.
• Favorites: Add your "Favorite" events by tapping on the star directly on the event page or searching for your performer.
• Music Scan: Quickly populate your favorites list by allowing the app to scan your Spotify account.
• Secure sign in and in-app checkout.
Buy and sell sports, concert and theater tickets for:
Los Angeles (Dodgers, Angels, Rams, Chargers, Lakers, Clippers, Kings, Anaheim Ducks, Hamilton)
New York (Mets, Yankees, Jets, Giants, Knicks, Brooklyn Nets, Islanders, Rangers, New Jersey Devils, Broadway, Hamilton)
Chicago (Cubs, White Sox, Bulls, Bears, Blackhawks, Hamilton)
Houston (Astros, Rockets, Texans)
Dallas (Texas Rangers, Cowboys, Mavericks, Stars)
Washington, DC (Nationals, Redskins, Wizards, Capitals)
Atlanta (Braves, Falcons, Hawks)
Denver (Colorado Rockies, Broncos, Nuggets)
San Francisco/Bay Area (Giants, 49ers, Golden State Warriors, Oakland A's)
Toronto (Blue Jays, Raptors, Maple Leafs)
Phoenix (Arizona Diamondbacks, Arizona Cardinals, Phoenix Suns, Coyotes)
Boston (Red Sox, New England Patriots, Celtics, Bruins)
Seattle (Mariners, Seahawks)
Philadelphia (Phillies, Eagles, Sixers, Flyers)
Festivals and Concerts (Lollapalooza, Coachella, Pink, Garth Brooks and more!)
Find Us Online
• Website: VividSeats.com
• Facebook (Facebook.com/VividSeats)
• Twitter (@VividSeats)
• Instagram (Instagram.com/VividSeats)
• YouTube (YouTube.com/VividSeats)
Version history
2023.66.0
2023-10-30
We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2023.65.0
2023-10-19
We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2023.64.0
2023-09-28
We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2023.63.0
2023-09-11
We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2023.62.0
2023-08-28
We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2023.60.0
2023-07-19
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2023.58.1
2023-06-30
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.48.0
2022-12-15
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.47.0
2022-12-01
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.46.0
2022-10-17
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.45.0
2022-09-30
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.44.0
2022-09-20
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.43.1
2022-09-02
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.43.0
2022-09-01
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.42.0
2022-08-22
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.41.0
2022-08-09
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.40.0
2022-07-26
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.39.0
2022-07-12
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.38.0
2022-07-01
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.37.0
2022-06-15
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.36.0
2022-06-01
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.35.0
2022-05-17
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.33.0
2022-04-19
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.32.0
2022-04-05
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
2022.31.0
2022-03-23
We're rolling out our new Vivid Seats Rewards to get you to more live events more often. We’ve also got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out.
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Ratings
4.7 out of 5
353.6K Ratings
Reviews
Iloveavengers,
First Time Buying Resell
I found out a little too late that Melanie Martinez was going on tour because her tour sold out fast. I’ve been a fan of hers since I was 17 and I’m 25 now so I really wanted to her in person badly. I was a little nervous buying resell tickets. Especially with all the scalping and ticket scams going around but I decided to give it a try. I didn’t think the tickets were that expensive considering it was GA and I’m a huge fan. I did run into a problem when Ticketmaster informed me in a vague email that one of my tickets had been canceled because the seller violated their user agreement. In a panic I called vividseats customer service and tried to understand the situation. The lady who helped me was super polite and friendly. They looked into the situation but I wasn’t too worried because I bought ticket insurance(which I recommend). After a couple days they sent me a new ticket at no additional charge and I had no problems after that. I called about a parking pass I purchased later on and a different lady on the phone helped me who was also extremely polite and helpful. Their customer service is some of the best I’ve seen. I ran into no issues getting into the concert and am extremely satisfied with vividseats.
Nert24,
Bad customer service
I sold four pga championship golf tickets on vivid seats. My original purchase of the tickets was later cancelled due to it being limited capacity. I still wanted to fulfill the sell order and was still able to do so by buying new tickets. I spoke with customer service through their chat function and made it clear I did not want to cancel the sell order. They confirmed that I could do this if I wanted to since they were just general admission tickets.
When I was about to buy new tickets, vivid seats called me and said they had cancelled my sell order. I was set to profit $851 off the sale of those four tickets, so I wasn’t happy about it. The guy on the phone said he couldn’t do anything about it and if I wanted to complain to management, I would need to send an email. I emailed management asking them to reinitiate the sale. I received no response for several days.
I then reached back out to vivid seats through their chat function to try to get them to resolve the issue. They tried telling me that I didn’t contact them and tell them I didn’t want to cancel the sale and therefore they couldn’t do anything about it. I then informed them that I had screenshots showing that I had talked to them multiple times about it and they had given me permission to still sell them. They then, went back to management to discuss again, before giving another excuse on why they couldn’t do anything about it. They made no attempt to rectify the situation.
When I was about to buy new tickets, vivid seats called me and said they had cancelled my sell order. I was set to profit $851 off the sale of those four tickets, so I wasn’t happy about it. The guy on the phone said he couldn’t do anything about it and if I wanted to complain to management, I would need to send an email. I emailed management asking them to reinitiate the sale. I received no response for several days.
I then reached back out to vivid seats through their chat function to try to get them to resolve the issue. They tried telling me that I didn’t contact them and tell them I didn’t want to cancel the sale and therefore they couldn’t do anything about it. I then informed them that I had screenshots showing that I had talked to them multiple times about it and they had given me permission to still sell them. They then, went back to management to discuss again, before giving another excuse on why they couldn’t do anything about it. They made no attempt to rectify the situation.
Brieseyfbaby,
Steals money
I would give 0 stars if possible. Withholds money from cancelled events and refuses to contact venue and tells you to wait. Literally put the TBD date as 2099 so they never have to refund you as it will never reach that date. They send same generic message that they are waiting on a new date and cannot refund you even though event is cancelled and completely cut off contact. Same generic answers from every customer service representative, the exact same automated answer, and then just stops responding. I will never use this platform again. Use stubhub! Their customer service actually cares and are real people and solve any issues. Just wanted to update since they decided to respond, it has been over a year since I have been trying to get a refund. I went to lengths to contact the original company that distributed the tickets since my ticket was a resell, and that company said I had to get a refund through vivid seats but they have refunded everyone that originally bought tickets through them. Every single time I contact customer service to tell them I have this documentation, they tell me “we are in constant contact with the venue” which is a lie because if they were, they would know that it is cancelled. Then they stop responding. They have cut me off contact and stopped responding 3 times now in the past year of me trying to resolve this issue. Now I am out of over 300$. Avoid them at all costs
Erick284729,
Shockingly horrible customer support
I’ve never had issues buying tickets through any third party ticketing app and I certainly didn’t expect any issues from a company such as VividSeats. I had ordered tickets last year (2020) for a showing of Wicked which was postponed until fall 2021. After seeing the new dates for the show I emailed and called vivid seats multiple times to get any kind of idea about when my new rescheduled tickets would arrive. Well days turned into weeks which turned into months and pretty soon there was only 2 weeks left of showtimes for wicked. I had continually reached out and the only response I received was that “we’re closely monitoring the situation and we’ll update you when the venue has confirmed any new dates.” I’m writing this review the day after the final showtime for my city has passed. So now I’ve spent money for a show I never got to watch and a constant headache as I try to navigate the customer support hurdles to talk to someone. They advertise a “100% money back guarantee” but I’ve seen no mention of it from them as I try to get my refund for these tickets. I also purchased the insurance for the tickets but apparently means nothing in this situation.
I will never buy from vivid seats again and I strongly advise anyone who is considering buying from them to reconsider and buy elsewhere. Customer support is non existent and they will hang up on you if you keep persisting for a refund. Stay away!!
I will never buy from vivid seats again and I strongly advise anyone who is considering buying from them to reconsider and buy elsewhere. Customer support is non existent and they will hang up on you if you keep persisting for a refund. Stay away!!
JHAT1,
Zero Stars
Bought tickets to an event 3 hours away and a week away. Never could accept the transfer due to some error. Contacted customer service all week trying to get it solved. Eventually, I told them how far away the event was and they said to try to contact them the day of the event before I started driving. The night before I got an email stating the tickets had been withdrawn. I got tickets through SeatGeek myself for the event as I had seen other reviews with this happening to people through Vivid Seats. I went to the event perfectly with SeatGeek. I got home and saw where they sent the tickets to me again 17 minutes before the event started. This feels like a scam to me as I never even got to try to accept them and not even sure they would have gone through. But, since they show they were transferred again-they did their part according to them. If you actually want a worry free time and not trying to wait at the event gate 3 hours away minutes before it starts praying for a possibility you get tickets if they actually come through without errors-go through a company that cares or at least one that will get you tickets at a time you could use them - SeatGeek was awesome! I will never use Vivid Seats again. I ended up spending twice as much as I should have for the same event due to their careless customer service. Hours on the phone and chat with no results. Surprised there is not a class action yet!
LBelle*,
Worst Buying/Customer Service Experience
If I could leave zero stars on this review I would. From the moment I purchased the tickets I had a problem. It started with purchasing 6 tickets and only receiving 2 of those 6. After being charged for tickets I never received, I contacted customer service to see if they could send me the tickets and if not, refund the charge for a product I never received. After waiting 45 minutes I was told by customer service they couldn’t refund my money, to “take the charge up with my bank.”
When we did go to use the 2 tickets we had, we arrived at the game only to find that the time posted on the App, on the mobile confirmation and the ticket was incorrect. We could no longer attend the correct time so I again contacted customer service to see about reselling the tickets to get my money back, based on their error for posting the wrong time, I was told the event was already in progress (it wasn’t since they had the wrong time) and they couldn’t resell/refund my tickets. When I asked about the incorrect information they said they would transfer me to the correct department to “look into this”, which never happened and I was disconnected twice.
Not only did I pay for a service and product I never received, but the customer service was no help in correcting their mistake or helping to get my money back. I will never use this company to purchase tickets again.
When we did go to use the 2 tickets we had, we arrived at the game only to find that the time posted on the App, on the mobile confirmation and the ticket was incorrect. We could no longer attend the correct time so I again contacted customer service to see about reselling the tickets to get my money back, based on their error for posting the wrong time, I was told the event was already in progress (it wasn’t since they had the wrong time) and they couldn’t resell/refund my tickets. When I asked about the incorrect information they said they would transfer me to the correct department to “look into this”, which never happened and I was disconnected twice.
Not only did I pay for a service and product I never received, but the customer service was no help in correcting their mistake or helping to get my money back. I will never use this company to purchase tickets again.
AlbertMirto,
Worst Customer Service Experience Ever
I’ve never written a review and this experience was so bad that I had to let others know to steer clear and not be scammed. I never got my tickets to the event and never got refunded. I bought 4 tickets to the giants vs eagles game for my 3 friends and I as we continue our yearly tradition. The game was in December and I bought them in August. The tickets never showed up ( the seller said he sent them). I called Vivid Seats 3 different times in the 2 upcoming days before the game. Talked to a variety of people at vivid seats. Tickets nowhere to be found. One man I spoke to said it was a problem on their end, another man from vivid seats said it was a problem on my end. They told me they didn’t know what to do about this situation. (It wasn’t on my end because I bought the parking pass on the phone with one of the men and the ticket came right through). My friends were coming from out of state so I bought tickets in the section next to our original seats. I tried to get my money back for the 4 original tickets I purchased since I never received them. Vivid seats told me no refunds. I contacted my credit card company to dispute the charge. After a couple weeks I got an update with an attachment from Vivid Seats that said (All purchases are final with no refunds.” VIVID SEATS USED to be my go to app for tickets. I will no longer be using them and I urge others to look for alternatives to Vivid Seats.
Kimberle T,
Had to jump through hoops and Prices are INFLATED!!
I used Vivid Seats to purchase 10 Phillies tickets. Payment went through fine. I started getting all these emails that reference tickets had been “sent” but no actual email with tickets. I tried calling to speak with a rep and they don’t have anyone you can talk to, all automated and we know how wonderful that can be. I did a chat session and the first rep was ignorant, couldn’t walk me through how to get my tickets, and then told me the only way to get my money back would be to sell my tickets back! I ask “How do I sell tickets I don’t have???” He couldn’t answer me and continued to get more ignorant with me. After 45 minutes he disconnected my session and I was stuck. So I had to start ANOTHER chat session. This rep was helpful. Walked me through the many steps you have to go through to get your tickets and settled my issue in 25 minutes.
I needed to purchase 14 tickets for another game and decided to shop a few sites this time. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2
separate service fees I will NEVER use them again . They charge $7.75 per ticket for a service charge but provide terrible service, then $2.50 per ticket for an “electronic fee” ummmm why???? It’s just a way to gouge prices.. pure greed!! Go somewhere else.
I needed to purchase 14 tickets for another game and decided to shop a few sites this time. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2
separate service fees I will NEVER use them again . They charge $7.75 per ticket for a service charge but provide terrible service, then $2.50 per ticket for an “electronic fee” ummmm why???? It’s just a way to gouge prices.. pure greed!! Go somewhere else.
Corbin Williams,
Rip off company
I purchased tickets well before the pandemic hit and was excited to head to a concert as a Christmas present to my girlfriend last December. The concert was suppose to be May 2020 but for obvious reasons it was postponed. Which is totally fine and makes sense but a few months later around September 2020 they sent an email saying the event had been canceled which also totally makes sense and gave everyone 7 days to get a full refund, so I called.. I spoke to customer service who told me to expect a refund within 7 business days. After 2 weeks I called back and told them I never received the refund and this is where they started to scam me and try to say I never called them within 7 days of that email and for those reasons I was out of luck and could have a credit towards future events.
But, How do I know this company will even exist after the pandemic?! They could go totally under with my “credit” and I’m screwed.
I reached out numerous times via email, phone and even to the executives LinkedIn accounts and also had to call my bank to open a dispute which so far has gone in my favor because before the pandemic when I purchased the tickets there was no “7 day” restrictions if the event was canceled everyone was due a full refund. VividSeats is a gigantic rip off and I would use extreme caution when ordering any type of event tickets through them. Especially during this pandemic.
But, How do I know this company will even exist after the pandemic?! They could go totally under with my “credit” and I’m screwed.
I reached out numerous times via email, phone and even to the executives LinkedIn accounts and also had to call my bank to open a dispute which so far has gone in my favor because before the pandemic when I purchased the tickets there was no “7 day” restrictions if the event was canceled everyone was due a full refund. VividSeats is a gigantic rip off and I would use extreme caution when ordering any type of event tickets through them. Especially during this pandemic.
Dario 2011,
The Absolute Worst Experience I’ve ever had with Buying Tickets!!!!
The App is absolutely useless....It Doesn’t store your ticket it just shows that you paid for it?? Ok... Well the Venue doesn’t care about your transaction it just wants the Barcode so they can Scan the ticket... Well you can’t get it because you need to accept tickets through a barrage of emails that most get lost in your Spam Folder.... Then you call customer service and your calling a third world country where you can’t even understand what the hell they are saying... But they get mad at you and hang up on you because I couldn’t understand their broken English..... If I could give a Negative Star that’s what I would do... I will never buy tickets from them again ever or will I ever recommend someone to them....I arrived early just to sit and fight with customer service to locate this Parking pass that I paid to much for. I ended up missing half the game and had to pay out of pocket for a parking spot... I then call customer service to get a refund because the ticket was never used or Scanned... Bit the customer rep. Just laughed and said we give refunds even though you didn’t receive or use the ticket..???? Ok well then Vivid seats are a Fraudulent company ripping people off.... Oh and it took 45 minutes after getting transferred 3 times to get that answer!!!! ABSOLUTELY THE WORST!!!! DO NOT GIVE YOUR HARD EARNED MONEY TO THESE CLOWNS!!!!!!!
