Xfinity Prepaid Hack 3.6 + Redeem Codes

I’ve had nothing but issues with the app. I log in and always click on stay logged in box but every single time I go back I have to log back in. Also when I try to pay I always get the something went wrong message is also come to my attention while checking my phone settings and searching for the Wi-Fi network that this network Xfinity offers its prepaid customers is not secured!! you have customers like myself who can’t afford the ridiculous prices you have for internet/cable and we still remain with your service but end up getting screwed. We are still paying to get this service the least you can do is make this app work without issues and give us a secured network because is what we all think we are getting.

This is my 1st month having Xfinity prepaid. While the internet is decent but the App and website are both broken for refilling the service . This is beyond ridiculous, I understand if the app is bad but even your regular site is broken so none of us can refill ? Also when I first received the modem , there was a problem with the connection so I waited 5 days for the technician to come and the customer service claimed she would credit me those 5 days , but I just called the automated system and checked my account and those 5 days was never credited . I like the idea for not having a contact but $45 is not exactly cheap either with the speed that we are getting and the customer service is beyond unacceptable . Prepaid is not cheaper internet than regular accounts from what I can see with your promotion with regular account so please get it together Comcast , you are such a big company so it is baffling that your app and site are both broken for something as simple as us wanting to pay you !

For the most part, I haven’t had any issues. Out of no where the app just stops auto pay every month now by itself and it’s so annoying! Then you can’t contact anyone! Support is a bunch of useless FAQ! Fix the app! What’s the point of auto pay when you can’t use it and your internet cuts of immediately. I seriously watched the autopay option all the way until the due date to make sure I wasn’t going crazy. Sure enough, the day of the wifi cuts off and says I need to refill. This is a useless app.

I’ve had this service for two weeks now and I haven’t been able to log in on the app once because it keeps saying “Something went wrong.”
The most baffling part is I can’t even access my account on their website, the only thing it lets me do is log in and sit on the home page. If I try to go to my account it says, “Something went wrong.” It’s just ridiculous, I don’t even know how I would pay my bill. The wifi is okay I guess.. It’s always up and down, you can’t keep a good connection at all. Complete waste of money in my opinion. I’m never getting this wifi service ever again especially not for no dang 45 dollars. The only good thing about it is there’s no contract but that’s about it.

Comcast is wrong for the lack of car they have for people that choose prepaid. With covid and people legit having to have some type of internet in home you would think they would be able to support and update the site and fix the app to actually work! Every time you call you speak to ppl that don’t speak good English and can’t ever take a payment or help you. They have the option for a weekly reload but it doesn’t work like their forcing you to do the $45 monthly when sometimes i do need to just due weekly due to finances. I say we start a petition or a make a tik tok go viral of how poor the service is. Maybe that will get their attention !

I love my prepaid internet because sometimes I can’t afford to have WiFi so it’s nice to be able to pay for a month or for desperate times 7days. But every time I’ve tried refilling my service on the app it tells me that transition failed to process and there’s no token available for customer which I don’t understand what that means. But I go on the web and refill it that way and it always works. So I’m not sure what’s up with the app. I’ve had it downloaded ever since I got my service and I’ve tried using it every refill but end up becoming frustrated and just going on the web and refilling it that way.

I wouldn’t recommend this prepaid WiFi as an option unless you really have no choices. They give you the lowest grade WiFi, it always cuts out or has connection issues. The app definitely is flawed and barely works(you can barely every log in), you can’t make any changes to the WiFi password and it’s listed as an unsecured network. Then whenever you want to refill, the app takes forever to even get to your dashboard if it ever goes at all, you likely have to refill on your web browser. It’s just not a good service, even being prepaid it’s like they’re giving you the scraps of available low grade internet. You might as well be using a “dial up” connection smh.

Wish i could give negative -5 stars. Worst app ive EVER USED. Terrible customer support. Cant update payment/account info no matter what u click on, what number u call, website/phone/app its all the same looping runaround. Had to go thru multiple phone calls just to REFILL service last month. Told them this issue and they couldn't care less. Xfinity prepaid absolutely worthless. Cant refill, so i guess ill just let service lapse and find something else eventually. Xfinity would prefer to force out competitors than have to compete with them, since they are TRASH in every way. Xfinity hates its customers. We hate u back xfinity, we HATE U BACK!!!!!!!!!!

This app was pretty decent when I first started with this service and I even recommend pple to try it because of internet service is so high but within the last year or two this app has gotten ridiculous the actual internet does mine minus it not being SECURED but to pay my bill is a hassle some months the app it self only works maybe 3 months out of 12 is how I feel then some months I don’t have the 45 and just want to pay for7 days and the option is never available when you call to pay the bill but I guess it has to be an error somewhere huh for the service price
WE THE PPLE WANT A BETTER SECURED APP THATS ALL‼️0STARS

This app needs a lot of work, and far more stability! Lately, it just started randomly crashing and won’t even let me make refills through it. I can’t check anything on it because it’s crashing. I have uninstalled and reinstalled these numerous times and I’m having the same results. it was already hard to use because of disability but now it has no stability. I worked for Comcast, so I know that the engineering there is excellent. I don’t know why they are not investing in this app. This is discouraging!