ACN Virtual Care Hack 12.10.003 + Redeem Codes

I'm a frequenter of Urgent Care and Emergency room due to anxiety/PTSD and lack of consistent access to care. I found out about this app through HealthShare when I was enrolled and was like *this is too good to be true* surprised. I have been having respiratory issues today and would have gone to ER to figure that out but was able to have "a nurse in my home" so to speak, thanks to technology! She diagnosed reactive respiratory and sent in order for inhaler, and counseled me through my anxiety about taking new meds. It was so great not to waste the time and resources of the ER, and to get such quick treatment. It took about 15 min wait time, wayyy faster than dropping into a clinic, and face to face via my iPad was a lot better than speaking to an advice nurse on the phone. I wish everyone had this kind of care and access.

I had a horrible nagging cough and considered going to urgent care, but I always seem to catch something there...too many sick people in one place.

Then I remembered a sign at work saying Providence Express has an app! I had been to a kiosk location before, but this sounded easier. I downloaded it and registered easily. It asked me a few questions about my personal info and my insurance plan name/ID #. Much less work than filling out paperwork at a clinic.

The app showed me there was one NP online with two people ahead of me and the app said it usually takes about 10 minutes per person. While I was waiting for her, someone confirmed some information with over a text message-style chat. When we were done, I was told it would be another 10-12 minutes but it was much less. The NP Katharine apologized for my waiting 20 minutes, but it seemed like less and the app prepared me for that wait.

She was very nice, personable, informative and thoughtful. The app was very easy to use...I just sat in a comfy chair and talked to her FaceTime-style. I will DEFINITELY be using this in the future and recommending it to others!

This was super neat and I really appreciated this service. I needed clearance for activity and knew I had plantar fasciitis but needed a doctor confirmation and a note for coaches and such that required me to go to urgent care. I didn’t have time or resources to go there, and I got the care I needed and the note as well. I saw Brianna and I really appreciated her personable appearance and her clear care for patients. She was quick and efficient. She provided me with her license so that I could confirm her identity and it was very professional. Run like a real urgent care but over the camera in my home. Much appreciated and highly recommend it.

I threw my back out while on vacation. Thought downloading the Providence app (which then had me download the ACN Virtual Care app since I was in HI) would be faster and more convenient than going in person to an urgent care, since all i wanted was a muscle relaxant. I was wrong. I spent more than 8 hours in total trying to see a doc and get the prescription filled. Was ultimately not successful, despite hours on the phone and exchanging e-mails with more people than I can remember…. Simply the most frustrating medical experience of my life, which is saying something. If you’re reading this…please do yourself a favor and avoid using this app and it’s services if at all possible. I wish I could leave a negative star review. -99 stars. Would not recommend.

After 5 days of feeling miserable with varying symptoms that are different for me I found and used this app. My vision has been blurry and husband out of town so options to seek health care are limited. Having a medical provider give me advice without having to ‘bum’ a ride is amazing. The provider was kind; thorough and efficient. I highly recommend this option instead of waiting a week or so to see your regular health provider when you are needing professional attention quickly. Amazing experience for me.

Easy to schedule an appt., the app is intuitive and user friendly, connection was good, and the provider was able to see me right on time.
She had access to my chart and utilized my past history in a very intelligent and thoughtful way.
Often in our Urgent care or walk in facilities rarely do the providers go over your history. They rx their way and scoot you out the door as fast as they can.
So I found this refreshing. Kudos to the team!!

I developed an earache with symptoms coming on right at bedtime. I thought I would be able to go to sleep and go to an express care clinic in the morning. Rest was short lived with that awful ear pain. Access to a virtual visit meant I didn't have to go to an ER at 11pm just for an ear infection and wait time was way shorter!

We live rurally in Oregon and wanted to use a virtual visit to avoid the long drive to an urgent care clinic. It’s Sunday so maybe that has an affect on it? The Providence app for virtual appointments said that we needed to download another app, directed us to a national providence virtual app which told us that there was no service in our state yet, but check back because there ever expanding 🙄. When you finally find a virtual appointment phone number, it says that they are too busy to answer the phone and hangs up….what service?

Easy to use, quick wait and the nurse practitioner was fabulous. I have asthma exacerbated by a cold and would have had to take my son to urgent care with me or wait days for an appointment with my regular practitioner. This way we stayed at home and I got advice and a prescription called in.

This was ridiculous. The NP I was connected to told me straight away she couldn’t do anything and to go to urgent care. If I was well enough to leave the house I would have done that in the first place! 🙄 She was curt and cold and seemed irritated by my symptoms. Besides going to urgent care she suggested a warm bath. Thanks lady, that never crossed my mind. AND drink plenty of water? You don’t say! Worst $49 I ever spent. This is just a glorified nurse hotline and you can call those for free. That is my recommendation.