I was directed today to download this app as they said it would be helpful. The only thing that this app has given me is a migraine. I was able to create my User name and password. Next your supposed to login and register your card info and that’s where it all stopped for me. It said I needed to refresh the screen, but there was no way to do it. I swiped away the app and tried to log in. Then it wouldn’t log me in without an orange error message saying “Unauthorized User.” I changed my password and tried again, same problem! I’m not sure what this app is supposed to do because it’s not doing anything.
UnshakabIe Faith,
Unauthorized login that works fine in a browser
After a year you would think that AZ Complete Health would address whatever technical issues that have left their app so fatally crippled OR they might instead stop directing members to download it, but you would be wrong. AZ Complete mess still can’t fix a login problem for thousands of consumers so why would the state trust them to handle complex medical needs for AZ’s most vulnerable populations?! Pick Banner or Mercy Care. Anything but this.
Smoores51088,
Is there a point?
Let’s start by stating that this would be 0 stars if possible.
Now in my case that app functions perfectly as far as opening, showing the log in screen and a forgot password link. That’s ask I can tell you really because my login is invalid here but using the same device with the same Apple ID keychain I am able to login in just fine on Safari. This falls into epic fail category for sure. Useless, absolutely useless.
Stariana90,
Unable to use
I am able to log into the website but says unauthorized when trying to log in. I thought this app would be great to not have to carry around my ID card but I will make sure to carry them instead of this app. Hope it gets fixed. It’s a great concept
Rogue Won,
Broken App
Once I log into the app an error msg comes up that it can’t display the page and from there it just goes into infinite load. Would be nice to be able to look over my health care. Would rate zero stars if I could.
Tico Perdido,
“Pretty blank screen”
As previously stated, the site shows a nice blank white screen and it appears that they’re not in a rush to do anything about it.
Zero would be a better rating.
Steampunk CogsNGears,
Exception error
Exception error, immediately after login. The app just hangs and timer icon rotates continuously. Terrible !
skingrizz757,
Doesn’t work
If you’re going for a solid white screen, then the app works perfectly. Zero Star rating.
joe joe 22,
Doesn't open
App goes to white screen when I open it and can do nothing on it.
@fattonyrap,
This App Does Not Work
I can not login to my account no matter how many times I try.