My Health Net CA Hack 3.0.1 + Redeem Codes

HealthNet Health care in California is an outright joke and this app is the epitome of one of THE worst jokes a service company can play on its customer. I’m in complete agreement with the previous reviewer in that not only have they not migrated their customers login info from the 2017 system into their “new systems”, the new app doesn’t even open on any of our familie’s devices. We’ve gone so far as to uninstall and reinstall the new app three times since the new year in hopes there would be improvement updates and it still just does not work.
The web portal is just as backward. The new group ID’s HN issued to our family for 2018 have caused nothing but confusion to not only our physicians, dentists and pharmacists, HN’s customer service ( and I use that term loosely) people are acting like keystone cops to try to navigate this quagmire. It is nothing short of chaos when contacting them for answers. Without exaggeration I can get as many different answers as calls put in to the system for the same exact question.
I would like to see the top tier executives brought to DC to answer for their incompetence. They have to be aware of the problem, don’t they?
If you have been experiencing the same difficulties please, please write a review. Let them know how you feel about the service. Thanks

Seriously, two years ago someone said this app is a joke and doesn’t open on anything.... and still 24 months later it isn’t resolved. That says how much they really care about customer service. Complete joke and to call them about it is even worse - dropped calls, I donate hold times... when I signed up they were extremely accommodating and helpful, now that I am locked in and paying money monthly (way over charging too for the crap silver “obummer marketplace plan”) they could care less about providing service. Plan for this app to sort of function correctly about 2% of the time and after that 98% it’s a blank white screen with their logo and then nothing more..... DON’T BOTHER DOWNLOADING IT. Log in online instead and pray that works.....

And Health Net, how about you get some tech department on fixing this app to actually do what it was intended to do - for all the money you are taking in from your customers......

Like others said already, this app is a joke. In fact, the whole company is a joke. You wait A MONTH to get a piece of plastic with four numbers you could easily get electronically in an instant. The website is a complete junkyard of ill-built databases. The customer service is a monument to sheer incompetence.
Your employer might list this as a “benefit”, but it’s actually a malus and one should keep that in mind.
Now, the app. Opens up in Spanish — no option to change it. It prompts you to create an account: for that you either provide last four of SSN (ahah, no sorry) or your Member ID that THEY provide. Well, the ID contains letters but the app only accepts numbers. So, completely useless. Like the company. Just hope not to get ill or sick.

You download to have quick access, but the app doesn’t give you access. Then you call member services and the person has absolutely no clue how to help. You then ask for technical support and she tells you they have no direct number to call. Then proceeds to tell you that you have access online (which I know because I told her!). I ask her what app I was supposed to download because this one says California. She says that this is it. I am officially annoyed. So member services: No clue. Tech support: Non-existent. Application: Non-functioning. I never write reviews, but this took the cake! 😡

Just signed on with Health Net and their letter says to use an online system of the computer. Of course, I go to the App Store to see if they have something for the iPhone. Had two objectives: 1. Sign up for Autopay and 2. Find my doctor. I’m clicking on find my doctor a tiny little dialog box pops up. I type in the city and my doctors name and nothing comes up and then I decided to have no filters except the city and still no doctors come up. So I give up and move onto auto pay, and the menus just have you go in a loop that goes nowhere. Complete fail HealthNet!

I downloaded this app to help me with my health care needs instead of going to the site to pay my bill or see who my doctor is. First, it kept giving me issues logging in and would undo any typing I did. By the time I got that to work, all I got was a greyed out loading screen. Years ago, I called customer service about the app and they did not even know there was an app. That just goes to show how much of a waste of time it is if the people that work there have no clue about it.

I really love this healthcare. If it wasn’t for this healthcare I don’t know what my husband and I would have done. He was in hospitals good last two months with a pancreatic pseudo cyst that was big as two new born baby heads they had to do surgery. I tell you the only bills we receive was the small one like 20 dollars and one large one for 7000 ambulance ride☹️

This app is by far one of the worst I have seen. It seems like no tested to see if it can actually be used. On an iPhone, the contents don’t fit the screen, the buttons are outside of the screen boundary, and the content moves around as it’s continually loading and unloading. I don’t know how this app was approved to be placed on the App Store. This app doesn’t even deserve a single star.

We chose a HealthNet PPO plan thinking that the service will be better. Unfortunately, the service, choice of doctors, and most everything else has been equivalent to an HMO, or perhaps a bit worse.

As others have noted, the app doesn’t even open. With such a long stream of complaints about this issue, you would think the company would take some action to resolve this. Or at least respond.

But this is what we should expect from a health insurance provider which routinely denies necessary coverage and often will inform doctor’s that coverage has been cancelled even when it hasn’t.

I have been trying to address a possible cancerous growth for over a year and I only just last week was able to get it biopsied. A disease in which early detection and fast action are literally life or death issues - and I have had to call multiple times to get each one of the doctor referred tests and procedures approved.

This app is essentially kicking all Health Net CA customers while we’re already down.

Unable to log in, continue to have issues. I can’t believe in this time and age they haven’t resolved the problems with this app. It’s useless just taking up space on my phone. Something as simple as logging in to get basic information is giving me a headache, unacceptable please do better. I pay for a service that you expect me to pay for on time and you should be held accountable for providing an application that works.