BioLife Plasma Services Hack 2.1.5 + Redeem Codes

I had shown up for my appointment they said it wasn't available, I was able to schedule another in 2 hours. I waited and went through the entire process. I was asked what meds I'm on and why and I said the truth. At the end I was discriminated against because of my medical conditions and told I was unfit to make decisions for myself. Under the medical condition no where does it say this is an issue. I was told to have a psychiatrist sign off on a document who then charged me $40 after he signed it.

So hey guys! When it comes to certain medications, if it doesn't effect your plasma you can say it's for "mental health" so you don't get treated like less than a human.

You should probably say that the information isn't mandatory so people don't lie. As well as not waisting an ENTIRE day going through the process, after searching online for information on meds and conditions and not finding anything, talking to multiple people who didn't say anything. Horrible treatment. Ableism at its core.

I was actually happy to see an update to the old glitchy app due to all the issues I’d had with it (crashing, couldn’t add to calendar, slow, wouldn’t load card balance, etc.). Overall the app works much more smoothly and consistently with one big flaw: it doesn’t save your login info! You now have to type in your entire email address and password (I know, first world problems) which is frustrating if I’m going back and forth between the BioLife app and say, my calendar.

I had hoped this most recent update fixed this but it didn’t, and it seems I’m not the only one. Please bring back this one redeeming feature of the old app!

The appointment calendar was better the old way. At least it was on my iPhone. If I make say 5 appointments, I can’t see where I made them if I come back into the app unless I click on the date again one at a time. Being able to see the whole month to schedule your appointment was much nicer. In the end it doesn’t really matter because the line to get tested is usually a half hour, then you wait in another line a half hour to get a chair, then you wait again for them to catch up and stick a needle in you. My scheduled last appointment took 2 hours to complete. I only need 45 minutes to give plasma so the rest is all waiting. Why even have an appointment? Must be like the airlines and overbook seats. This was in the Onalaska Wisconsin location. Now that I have completed my promotional coupon, I am done. I would consider going more but wait time is just terrible.

I would give this app a zero if I could. I have never given such a poor app review, but I have never interfaced with such a problematic app. Here goes:
1. NO CUSTOMER SUPPORT - They suggest “connecting with us online,” which really means liking them on Facebook. There is ZERO app support. Yes, there is a very roundabout way you can give feedback, but it’s quickly followed up with “we don’t work weekends and only work 8am-4pm, so you may not get a quick (any?) response.” I messaged three days ago and have heard nothing.
2. I continue to get an error message when trying to sign up for an appointment through the app. It tells me I have to have a physical because I missed my appointment, except I didn’t. I was there. FOR OVER THREE HOURS.
3. No problem, though, right? Because you can just call the site and they can set an appointment for you. WRONG. I have called nine times and left two messages with all my information and no one has returned my call.

I haven’t been able to log into my account for days. I’ve reached out to the website directly, and the Facebook page with no response. Today there was an ‘update’ on the app. I deleted it and downloaded it again with the issue still happening on the app and website. I donated for the first time last week and had an appointment this past weekend scheduled. I needed to reschedule it, couldn’t log on, opted to cancel through the text reminder and it said in response it couldn’t find my appointment. The system has been so messed up I didn’t want to take the chance payment would not work because I’ve seen complaints about payouts before. I am trying to complete the $1000 sign on bonus but they are making it literally impossible as I still can’t schedule and have continually been met with an error message with [4]. The least they could do is extend the bonus timeframe because of this ongoing issue.

Ever since the update on Monday nothing has been working. I’ve tried to be patient since before it kept saying there were errors due to high site traffic. After waiting three days it still does not work. It’s now saying “Donor’s Inquiry API Failed” and so I still cannot make an appointment and I don’t even know what the error message means. I tried looking to other reviews to see if the developers have responded with any helpful tips and I saw one where they said to email them if problems persist. I tried to email the address they wrote. It doesn’t work either. It said address not found.
I don’t know why they would update a working app to make it completely unusable. I was really hoping they would fix it because I really don’t want to call my center and bug them about it or making appointments, since it’s not those poor workers fault that the developers messed up the app. Please just fix it.

Never again will I put myself through the stress of trying to donate at this place. Twice now I have been there trying to donate and both times were a complete waste of time. The first time, my blood pressure was a bit high, so I got on BP med and returned over a month later and it was fine. This time I was turned away for slight psoriasis on my elbows, which was there before, and is a thing I’ve had for 45 yrs. I have worked in the medical field for 40+ years, including surgery, and never had an issue. I have donated blood and plasma my entire adult life as I’m O negative. I will gladly return to my previous labs as I was treated with much more respect. Most of your equipment wouldn’t work and your nurse was awful!! Worst experience I’ve been through in a long time!

This existing app for users to sign up for blood donation during such critical time is counter productive. I tried no less than 7 to 10 times to load and reload app. It closed me out. In one segment to see prior account, in another it says I’m already in the system. I had a previous married name so I went down to BioLife stood in line to talk to someone. They reset my account said it was working. Came home to get back into the app now it says my emails not a working email in the system. I tried Bio Life. I tried calling several times no bodies to answer calls. Automated system only. My husband tried loading the app today it closed him out when he was adding his data. Glitchy Now it wants a nick name to send revue I’m on my 4th attempt says my names taken. Lol omg

I’m a new donor, I just did a walking to give plasma. I went on the site to register with the email I provided the center and it won’t complete the process it just gives me error msg over and over again. I used a different email with my donor information and it allowed me to register but it starts the whole process I just went through at the center. So I logged out and tried to log back in with the second email I used to start registration and now it said that this email isn’t in the system either. So now it doesn’t recognize both emails, won’t let me get past login or registration to make my follow up appt #2. Now what? I walked in to the center the first time because it would get past registration on the website or app.

Okay, first of all, I’m writing this on behalf of my fiancée (as I have a medical condition that disqualifies me from donating), who is currently blood-red in the face and in tears trying to solve this issue inside a BioLofe facility. Today, he was supposed to receive a $240 payout for his donation after 1-2 weeks of tiny payouts, and he has just received merely $20. During the last promo he had, there was a time that he was supposed to receive $60 but instead only got $40, and then the $20 he didn’t receive was added at his next donation. WE CANNOT DO THIS; WE HAVE BILLS, WE NEED OUR MONEY WHEN WE ARE TOLD WE WILL GET IT BECAUSE THAT’S KINDA HOW PEOPLE PLAN TO LIVE THEIR LIVES. I don’t know if this is an app issue, or a company issue, but PLEASE, for the LOVE OF ALL THAT IS RIGHT IN THE WORLD (which isn’t MUCH anymore, might I add) — FIX THE ACCURACY OF YOUR PAYOUTS!