CareSource Hack 8.1.0 + Redeem Codes

Ya gotta have this app to have access to your caresource card and information a d you can pay your bill through the app. I just wish I didn't have to log in every time. Really if it stayed unlocked and someone steals my phone, what are they gonna do? Pay my bill?? I say leave it unlocked or let me use my finger print to unlock it.

Other than that, it's fine.

Can only log into the app 10% of the time. It’s the most frustrating thing about it. I’d like to have access to see which providers I can use to make setting up appointments easier but it looks like I’ll have to call every doctors office to find who takes caresource! Or wait on hold for 30 minutes. It’s a little ridiculous when there is a website and app that has these features but neither of them work! I would rate two stars because the app is set up with all the information needed to make things easier, however all of these problems logging in is way too frustrating. I’ve read the reviews and I’m apparently not the only one with these problems, fix it please!

I appreciate the app, but it reacts very slowly and takes weeks to update my information. I’ve completed all three things needed to get the $10 gift card also for both me and my two daughters and have yet to receive anything. I’ve even had someone from CareSource call me and have me redo the survey over the phone. When they looked up my info I did not exist in the system but somehow my daughter did. I think if they worked out the glitches it would be fine. Also I don’t understand how to access my rewards. The app needs a little more explaining, it will be very helpful once that’s fixed.

I literally can’t even access it ever since I got it to finally load my account information. Entered the same info three times only for it to display that I had no plan, I sit on the phone for idk how long with a customer service rep who basically does nothing and it finally refreshes and fixes. Now that that issue is over, it refuses to even load past the login screen. Sometimes it won’t even let me log in, it immediately takes my face-ID and just sits there loading. It tells me I’m not connected to a source of internet even though I’ve tried it on just my data and just my WiFi still no difference. What’s the point?!?!

If you’re going to require your customers to download this app to access anything at all… Then you need to address the major bugs at the very least. I never log in to this app without experience a multitude of issues, such as freezing up, pop-up notifications about losing connection, out-of-date search results, the navigation bar getting stuck and blocking the entire screen, etc. Overall it’s the worst app I’ve had the displeasure of using on my iPhone and I’ve had some really glitchy apps. This one takes the prize.

The app kind of works. Nearly everything leads you to a site that is only nominally useable on mobile - like finding a care provider. Further, on iOS, the app often fails to load properly despite everything being fully updated. Have used apps from Cigna, UHC, and others this app falls far behind. If you need your card it works fine, but if you need to find your vision benefits find a computer.

TL;DR - it works but don’t expect to do much without an actual computer or tablet.

Since your last update I am not able to pull up my CareSource ID Card. When I try to log in thru the app I get an error message to try later or call customer service. I have contacted customer service to have them notify the back office that created the app and they told me they could not do anything for me and wanted me to try to delete the app and reinstall it which did not help. Please have programmers look into issue and have it resolved.

The app has somethings that are ok. Access to card information. Other areas are out of date… Physicans and hospital numbers doNot include all doctors that are in Netwerk it doesn’t include any doctors that are out of network hospital numbers are out of date and I cannot see when my sons authorizations have been approved and approval for the authorization that I’m waiting for has already been over two weeks for an MRI that he needed to weeks ago

First somehow, they opened two accounts under my name. The account they actually had activated was not the account I was using. When I finally discovered this myself, I contacted the company to have them switch everything to one account. Somehow, 2 payments never made it over, and then they claimed I was behind in payment still. After talking with someone twice, and a promise to get a follow up, nothing. I’m still receiving notices that I’m behind, but I count them up in my account, and for the year, I count 12 payments. They are incompetent, and I am quitting them.

The search for doctors is difficult to use. You pick the filters and your stuck on that menu unless you scroll all the way back to the top. The search doesn’t have all the current doctors. Example: I searched for a counselor. It gave me only one who was 67 miles away. When I called CareSource, they had 3 within 10 miles.
The out of pocket and deductible information isn’t accurate. My app shows I have no money applied to anything. On the phone, CareSource was able to tell me how much I have left.