I’ve been using Clearblue Connected with the app and it worked great and helped me get pregnant the first time. Now, when I need its help again, I started doing the test and the first day I got a message that there is an error with my holder and it might not provide accurate results. No other details. That cycle the test didn’t detect ovulation, my period started right after high fertility. Now, I’m not sure if I didn’t ovulate that month, which hadn’t happened once since I started using the test, or was is due to holder error. I then tried to connect a new holder and the app indicated it can’t connect to the holder. I tried another one, a new one- the same message! I deleted the app and reinstalled again, logged back in with my account. No luck. I’m very frustrated because the test is pretty expensive to keep on buying, and I’m losing my precious time.
Update:
I contacted ClearBlue and turned out that my holder did not support a function of connection to the app. The ones that do connect have 3 purples stripes on a holder, and packaging should clear state ‘Connected’ on it. I wish I figured that out sooner before spending all this money. The packaging is very distracting, very busy with information. Now I know where to look, and beware - the price can be the same but look for the word ‘Connected’ on the package.