This app has a few flaws.
1. Packages is not fully operational, if a previous client that is archived buys a package, they do not get immediate access to their purchase. The coach needs to reactivate the client, remove them from the previous plan, then add them to the package they bought. If the coach is traveling, sick or very busy it could be days before all of that is completed and the client is left feeling annoyed and disappointed, because everyone wants immediate access to their purchase. This has been an ongoing issue since the launch of packages in 2022 and there are no plans on fixing this. There have been numerous updates but this hasn’t been one. Everfit needs to get their priorities in place!
2. I I have been a member since 2021 and they have not added any new exercises to their data base. They are missing the most basic exercises, single arm db with bench support for example. I’ve brought this to their attention two years ago and continue to ask when new exercises will be added and they say there is no time line for that. You do have the ability to add your own, and I have added hundreds. But it’s always nice to see the company continue to update their exercise catalog.
3. Viewing clients progress is not easy.
4. This app is not great for in person training. The coach is not able to make a permanent note to an exercise. And if the coach wants to add or remove an exercise on the fly this in not possible with the mobile app. You need to be on a laptop.
5. Interval, AMRAP and Times workout sections can NOT be tracked.
6. Video on demand can only be watched on mobile. Many of my clients want to watch on their laptop.
7. One major complaint I hear from clients is that there are too many buttons to press.
8. It’s expensive, for what they charge they should have more support tools.