In-Shape Health Clubs Hack 3.3.1 + Redeem Codes

Love getting my time in at In-Shape Suisun and Elmira. Facilities are always clean, the employees are friendly and helpful as well. Wait times between equipment isn’t bad at all and I can typically get my entire workout knocked out in about an hour. I also like being able to put in more time staying active the entire time if I’m feeling motivated to put in more than 2 hours. Thank you In-Shape for accommodating all that you can throughout this whole COVID experience

I’ve been a member of the Capitola branch for a long time. I’ve seen different phases of the gym come and go and have been very happy with where it has come. Recently over the past two years, prior to the COVID 19 fiasco, this gym in Capitola has been sliding further and further down hill. The gym is dirty, employees standing around talking rather then helping patrons but more importantly within the current pandemic this gym has failed to keep up with nor enforce current guild lines. The wipe down rags have also been there but it’s the not holding gym members accountable masks is a problem. Whether or not you believe in mandate or not, a rule is a rule and they are not exempt. On 8/21 I witness a patron complain that a group of people were not wearing masks when there are signs clearing saying to wear them. Staff told the complainer they would have them put the masks on. I was there for 45 minutes and no one showed up. This is completely unacceptable. This gym needs to enforce the rules they have posted around the gym because, they are the rules. They are state and county rules. Take personal matters else where. I urge management to get their act together and do what the laws requires. Your not above it. People can deal with workers not working and occasional dust during the pandemic but the mask enforcement is ridiculous.

1. It constantly logs you out for no reason. However, using the back arrow usually fixes it because who the world remembers their member number? Whoever came up with logging in by member number is an idiot.
2. Recently there has been a banner at the top of the app saying you can add a profile picture. Does it say how or where? No. And I’ve looked. It’s not any where in the app.
3. Scheduling is pretty frustrating. I have the VIP membership so I can go to any in shape gym in my area. Having to come out of my “home” gym to find another area gym is clunky.
4. I wish there was a summary for what each class was in the app when I am signing up for a class. I’m not talking about a book. I just want to know the difference between a Beatz ride and a Freestyle ride without having to come out of the app and go onto the website.
5. I just feel like SO MANY other apps have a lot more thought put into their interface. I wish the developers of this app would spend the same amount of time on this one.

Every time I am forced to sign up again for this sorry excuse for a gym as a last resort due to this pandemic, I cringe at the thought of using this app. Terribly slow. My kids’ flash player games on their iPads have smoother and better functionality than this garbage. Whoever runs this company would have had better luck hiring a couple of local college kids studying computer science to build them a functioning app. Making reservations on it is annoying and time consuming.

On a side note customer service in the gyms( or should I say “gyM” because there’s only one open now out of 4 in the town I live in) has declined even further. The West Lane gym is always dimly lit and walking through it to get to the outside “muscle resort” area, one is visually assaulted by dusty unused offices with random boxes piled high and the restroom always smells!

Pro tip: focus on quality and customer service and you won’t keep hemorrhaging clients and have to constantly raise membership dues.

I was trying to go do my workout at In-Shape on the west side of my city I’ve been going there at least twice a week and wasn’t aloud to because my membership was being purchased on the east side. Does that mean I can only go to the east side and not the west same city about 7 miles away from each other but they told me I was able to go because there workers didn’t check it but now Im not aloud to go in. Do you have to pay two different account to go to the same gym I’ve been to 3 In-Shape gym’s with no worry’s I like the place people are nice it’s clean. Just want to know why

Thank you for fixing the kid zone reservation time slots! The reason why we signed up was because you offer kids zone again and being able to use the check in system with ease now will make this a much better experience.

This app is terrible. I typically don’t write reviews on apps but since I have to use this app to check in I hope the feedback is given to the developers for changes and fixes. This app seems rushed and an afterthought.

First, it logs you out often and you have to use your member number (it does not even auto fill it) and log in again. Since you use this app to check in it should be instant to get the barcode. And if you forget your member number hope you have it saved!

Second, the navigation is horrible and not intuitive. It could look better designed too.

Third, (and especially because of the auto log out issue) PLEASE make an apple wallet barcode like everyone else. Then when in the geo location near the gym it will suggest to open my barcode.

I like the idea of having the app control your check in experience but tech should make your life easier not harder. It could be much simpler and better designed with features members will actually use.

Check out Equinox’ app.

I have to give the app an extremely low score because it just doesn’t work well at all. When retrieving my member ID after the app forces me to log out, retrieving it via email gives me an error message indicating that I must go through a tedious process just to get it.

The app also logs me out very often, leading to this cat and mouse chase almost every single time I use the app. Please fix this extremely annoying glitch because it takes me a good hour and a half just to get into the gym using the app when it would be much easier for the receptionists to ask me for my name and birth date.

This app is great! Straight to the point w info. Registration was easy even without knowing my member information! Super usable and accurate on checkins for the rewards/workout and win monthly contests!

Update- the reservation system let’s me make sure I have lap lane when I show up at 5am

I love the latest version of the app because now I can reserve a class directly from the schedule view! And add it to my calendar! Also the quick-view member barcode to scan in is helpful as well. Thanks for the improvements to the app, In-Shape! Love it and so useful.