Lively Health & Safety Service Hack 4.30.0 + Redeem Codes
24/7 help when you need it
Developer: Best Buy Health, Inc.
Category: Medical
Price: Free
Version: 4.30.0
ID: com.greatcall.Lively
Screenshots
Description
With the Lively app, you can now access the Lively™ Urgent Response Team right on your Apple Watch. In an emergency, tap the Urgent Response icon on your iPhone, Apple Watch or Lively Wearable2 and you’ll be connected to a certified Urgent Response Agent who will get you the help you need no matter the situation. We’re highly trained in assisting you through any situation where you may feel unsafe, aren’t sure who to call for help, or if you are experiencing a medical emergency. We will work with you, contact your family or friends if desired and stay on the line with you until you’re ok.
You can even speak to a board-certified doctor or registered nurse with our Urgent Care anytime, day or night (Preferred Health and Safety subscription required; no additional costs or copays or insurance needed).
The Lively app requires an active Lively Health & Safety Service subscription. Already a member, simply download the app and sign in using your cell phone number. New to Lively? Give us a call and we can tell you about our services, help you activate a new account or just assist with general set up.
Learn More: Watch video (link to: https://youtu.be/SFJ3UMIPh2c)
- Call 1-866-376-3397
OR
- Go online at Lively.com/lively-app
At Lively, we also provide a community of support for our products and services. Our U.S.-based customer service team stands ready to assist you. From technical support professionals to customer service representatives, we always have the right person available when you need assistance of any kind.
Lively app includes:
Lively Urgent Response:
Just tap Urgent Response to be connected to a certified Agent who will get you the help you need.
Urgent Response can help if you:
• Are locked out of your home
• Require roadside assistance
• Need directions in an unfamiliar area
• Are experiencing chest pain
Lively Urgent Care:
With Lively Urgent Care, you can consult with a registered nurse or board-certified doctor on demand.
• Get prescriptions or refills over the phone for common medications
• No insurance plan is necessary and there are no copays*
• Complements features on select Apple Watch models to help keep you informed and connected to your health
Lively Link™ app:
Lively Link is a complementary smartphone app loved ones can download to stay updated on your health and safety. After they download the app — and with your permission — they can be alerted:
• If you call Urgent Response
• If your device is running low on battery
• About your daily activities and your location
Additional features only available on Lively Wearable 2:
Fall Detection:
Fall Detection is available on Lively Wearable2 with the Ultimate Health & Safety Package. When Lively Wearable2 is worn around your neck on the specially designed Fall Detection Lanyard it can sense the sudden movement of a fall. Fall Detection may not always accurately detect a fall so it’s recommended to push the button when in need, if possible. If you are unable to press the button, the Lively Wearable2 will automatically call an Urgent Response Agent through your iPhone.
Step Tracker & Health Tips:
The Lively Wearable2 records daily step counts to promote an active lifestyle. You'll also receive health tips with helpful information on exercising, eating right and living a heart-healthy lifestyle.
*Urgent Care, provided by FONEMED, is not a substitute for dialing 911 and should not be used in a case of emergency. FONEMED’s registered nurses and contracted physicians, through MDLIVE, offer advice regarding healthcare decisions and may prescribe certain medications and make diagnoses. We are not liable for any act or omission, including negligence, of any FONEMED employee or contractor. Urgent Care and the Lively Link app are available only with the purchase of a Lively Preferred Health & Safety Package. Lively is not a healthcare provider. Seek the advice of your physician if you have any questions about medical treatment
You can even speak to a board-certified doctor or registered nurse with our Urgent Care anytime, day or night (Preferred Health and Safety subscription required; no additional costs or copays or insurance needed).
The Lively app requires an active Lively Health & Safety Service subscription. Already a member, simply download the app and sign in using your cell phone number. New to Lively? Give us a call and we can tell you about our services, help you activate a new account or just assist with general set up.
Learn More: Watch video (link to: https://youtu.be/SFJ3UMIPh2c)
- Call 1-866-376-3397
OR
- Go online at Lively.com/lively-app
At Lively, we also provide a community of support for our products and services. Our U.S.-based customer service team stands ready to assist you. From technical support professionals to customer service representatives, we always have the right person available when you need assistance of any kind.
Lively app includes:
Lively Urgent Response:
Just tap Urgent Response to be connected to a certified Agent who will get you the help you need.
Urgent Response can help if you:
• Are locked out of your home
• Require roadside assistance
• Need directions in an unfamiliar area
• Are experiencing chest pain
Lively Urgent Care:
With Lively Urgent Care, you can consult with a registered nurse or board-certified doctor on demand.
• Get prescriptions or refills over the phone for common medications
• No insurance plan is necessary and there are no copays*
• Complements features on select Apple Watch models to help keep you informed and connected to your health
Lively Link™ app:
Lively Link is a complementary smartphone app loved ones can download to stay updated on your health and safety. After they download the app — and with your permission — they can be alerted:
• If you call Urgent Response
• If your device is running low on battery
• About your daily activities and your location
Additional features only available on Lively Wearable 2:
Fall Detection:
Fall Detection is available on Lively Wearable2 with the Ultimate Health & Safety Package. When Lively Wearable2 is worn around your neck on the specially designed Fall Detection Lanyard it can sense the sudden movement of a fall. Fall Detection may not always accurately detect a fall so it’s recommended to push the button when in need, if possible. If you are unable to press the button, the Lively Wearable2 will automatically call an Urgent Response Agent through your iPhone.
Step Tracker & Health Tips:
The Lively Wearable2 records daily step counts to promote an active lifestyle. You'll also receive health tips with helpful information on exercising, eating right and living a heart-healthy lifestyle.
*Urgent Care, provided by FONEMED, is not a substitute for dialing 911 and should not be used in a case of emergency. FONEMED’s registered nurses and contracted physicians, through MDLIVE, offer advice regarding healthcare decisions and may prescribe certain medications and make diagnoses. We are not liable for any act or omission, including negligence, of any FONEMED employee or contractor. Urgent Care and the Lively Link app are available only with the purchase of a Lively Preferred Health & Safety Package. Lively is not a healthcare provider. Seek the advice of your physician if you have any questions about medical treatment
Version history
4.30.0
2023-07-25
In this release we updated our customer support information to Ask Lively. Have a question? With Ask Lively call us anytime you have a question, day or night. Whether you want to learn more about your new device, need help looking up a number or getting directions, we’re here for you. Our kind and knowledgeable team takes pride in going above and beyond in answering all your questions.
4.28.1
2022-12-21
We’ve updated the Nurse On-Call (formerly Urgent Care) phone number. Premium and Ultimate subscribers can speak to registered nurses from the comfort of home with no appointment or co-pays needed.
4.27.3
2022-10-18
In this release, a bug has been fixed for the Lively XL Apple Watch face, plus it’s now easier to add Lively branded watch faces to your Apple Watch. Additionally, Urgent Care service is now called Nurse On-Call. With Nurse On-Call you can access registered nurses and board-certified doctors, 24/7, from the comfort of home.
New to Lively? Our Healthy & Safety Packages offer two great plans to choose from, Basic and Premium. Tap ‘Learn More’ on the log in screen to see which option is right for you.
New to Lively? Our Healthy & Safety Packages offer two great plans to choose from, Basic and Premium. Tap ‘Learn More’ on the log in screen to see which option is right for you.
4.26.0
2022-07-06
NEW! Lively Meds now available for Preferred and Ultimate subscribers. Easily keep track of your medications, all in one place.
4.23.0
2022-05-10
Minor bug fixes
4.21.0
2022-03-30
Bug fixes and performance improvements.
4.20.0
2022-03-08
Bug fixes and performance improvements.
4.19.0
2022-02-22
In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback.
4.18.0
2022-01-19
In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback.
4.16.0
2021-12-09
Bug fixes and performance improvements.
4.13.0
2021-10-06
Bug fixes and performance improvements
4.11.1
2021-08-26
New to Lively? You can now learn about our Health and Safety services including Urgent Response, Urgent Care, and Lively Link prior to signing up.
We've also included bug fixes, reliability, and performance improvements.
4.10.0
2021-08-03
Bug fixes to improve reliability and accessibility.
4.9.1
2021-06-23
1. Notification Permission setting is made optional, so that user can complete onboarding even if notification permission in not enabled.
2. Contact permission is not requested during initial onboarding flow. Users can decide to provide permission from main screen after onboarding is completed
3. Label was modified from “Enable” to “Next” for permission setting screen during on boarding to avoid confusion that button will actually commit to enable permission. Clicking on “Next” button will bring up iOS permission screen.
2. Contact permission is not requested during initial onboarding flow. Users can decide to provide permission from main screen after onboarding is completed
3. Label was modified from “Enable” to “Next” for permission setting screen during on boarding to avoid confusion that button will actually commit to enable permission. Clicking on “Next” button will bring up iOS permission screen.
4.7.0
2021-05-19
We've got a new name and a new look. To make sure you don’t miss a thing, just keep your Updates turned on. This release includes many improvements and bug fixes.
4.6.0
2021-04-20
Live Agent Assist: Get an extra layer of support if you fall. With Live Agent Assist, Urgent Response Agents will provide an additional layer of protection. If a hard fall is detected by the Fall detection feature on your Apple Watch, an Agent will give you a follow-up call and even inform loved ones.
Minor bug fixes
GreatCall will soon be called Lively. Fore more info: www.greatcall.com/newname
Minor bug fixes
GreatCall will soon be called Lively. Fore more info: www.greatcall.com/newname
4.5.0
2021-03-30
Watch Face Sharing
Improved In-App Feedback Experience
Bug fixes
Improved In-App Feedback Experience
Bug fixes
4.4.1
2021-03-15
Bug fixes
4.4.0
2021-03-07
App improvements and bug fixes.
4.3.0
2021-03-03
Ability to call Urgent Response from an Apple Watch
Ability to provide user feedback within the app
Redesigned user experience
Improved app set up experience
Bug fixes and other improvements
Ability to provide user feedback within the app
Redesigned user experience
Improved app set up experience
Bug fixes and other improvements
3.6.1
2020-11-18
Minor improvements
3.6
2020-06-24
Instructions on how to replace battery
Bug Fixes
Bug Fixes
3.5
2020-04-07
- COVID-19 messaging
- Bug updates
- User Interface enhancements
- Bluetooth connection improvements
- Bug updates
- User Interface enhancements
- Bluetooth connection improvements
3.4
2020-02-28
- Bug Fixes, Enhancements, and Copy Changes
3.3
2020-02-07
- UI enhancements
- Various bug fixes
- Various bug fixes
Ways to hack Lively Health & Safety Service
- Redeem codes (Get the Redeem codes)
Download hacked APK
Download Lively Health & Safety Service MOD APK
Request a Hack
Ratings
4.5 out of 5
308 Ratings
Reviews
aww2020,
Amazing Service!
This app is very easy to use and very helpful to give myself and my loved ones a peace at mind. I really thought these apps are only for old people however having a seizure disorder, this app and service has been very helpful.
lady.justice.2017,
Customer Service Lacking
This is an utter disappointment. Based on the website and reviews, I purchased an Apple Watch for my grandmother. I tried to create an account…it asks you the standard questions to creat an account…when you click “create account” it shows an error that says “No email associated with this account.” Duh. That’s why I’m trying to create one.
The website touts the ability to access the app (clearly available from the Apple App Store) on your phone, your Apple Watch, and Alexa devices.
I called customer service and was disconnected the first time; the second woman was extremely dismissive and rude; the third was trying to be helpful but clearly had no idea what is on the website.
Both reps informed me that they could not assist me with creating an account and I needed to call Apple. I explained what I was trying to do to no avail.
Please be warned that the website is not accurate. Apparently you need to have a Lively device to create an account…in order to have the app, etc (which you still pay for). As soon as you say the word Apple, the rep will clam up like you just said Voldemort.
If their urgent response team is anything like dealing with customer service, I wouldn’t rely on it to save someone’s life.
The website touts the ability to access the app (clearly available from the Apple App Store) on your phone, your Apple Watch, and Alexa devices.
I called customer service and was disconnected the first time; the second woman was extremely dismissive and rude; the third was trying to be helpful but clearly had no idea what is on the website.
Both reps informed me that they could not assist me with creating an account and I needed to call Apple. I explained what I was trying to do to no avail.
Please be warned that the website is not accurate. Apparently you need to have a Lively device to create an account…in order to have the app, etc (which you still pay for). As soon as you say the word Apple, the rep will clam up like you just said Voldemort.
If their urgent response team is anything like dealing with customer service, I wouldn’t rely on it to save someone’s life.
sitsitskgzkgxkg,
Multiple times offline for multiple days.
This system goes offline for several days. With no notice or status updates. If you’re relying on this app to locate your family member you will have long periods of blackout. Very concerning when it’s advertised as a caregiver application. I was able to get through the contact number and the service rep had no further information on why the system was not functioning.
Yahobahne,
Wearable2
A few times I didn’t remember to put on my lively necklace. Because I didn’t want to forget it again, I ordered the Wearable2 watch. This watch is a lot more convenient for me and in a close range location. When I’m putting on my jewelry, it’s readily present vs. the necklace which is on a charger in another location.
BlondeLocs,
Excellent services
I feel safer and more confident.
I live alone and have several health issues.
I can be at peace knowing that I have someone looking out for me 24/7.
Zaina
I live alone and have several health issues.
I can be at peace knowing that I have someone looking out for me 24/7.
Zaina
3 one over,
Falls
I have fallen a couple of times and my lively was off. Since I have had my lively I am constantly coming on here and taking it from not connected to connected. I do not understand this. I have called and written but no response. This is unacceptable.
This is only a year old but when not connected it is no help to me. I believe I should be sent a new one at no cost to me. There is something wrong mine.
This is only a year old but when not connected it is no help to me. I believe I should be sent a new one at no cost to me. There is something wrong mine.
whatever rr,
Incredibly frustrating
App refuses to recognize either Mom’s valid phone number or email despite overcharging her by hundreds of dollars. Calls to customer service result in no help with the app though they are able to access her account using the same valid phone number and email. Intending to cancel service once I have time to call again.
Normas daughter,
Keeps losing fall detection
Moms Fall detection keeps turning off and account shows I’m wearing on wrist even though it’s on lanyard. Can not find a place to update that on app or website account. She Fell last night and lay on floor for 2.5 hours before she was able to wake someone to help her get up because of this failure. Primary reason I have this product and yet it failed me.
Sunshineworld62,
Sunshineworld62
Great device had to use it twice. Only thing is the slot to get the batttery out is very thin and not deep. Need to do something about this.
Krupka611,
Unreliable app - unreliable C/S
We bought this for our elderly parent.
The app helps us make sure she’s safe when alone. Today the app said, last known update 16 Oct 2020. Closed & rebooted. Same status. Deleted & reinstalled app. Account not found (using Mom’s cell#)
What the HECK? So called Customer Service, started a conversation - followed by ear piercing beeps than the call dropped ?!?!?. And no call back either!!!
The app helps us make sure she’s safe when alone. Today the app said, last known update 16 Oct 2020. Closed & rebooted. Same status. Deleted & reinstalled app. Account not found (using Mom’s cell#)
What the HECK? So called Customer Service, started a conversation - followed by ear piercing beeps than the call dropped ?!?!?. And no call back either!!!
