my care. by Dignity Health Hack 90.34.0 + Redeem Codes

They give me encouragement and new daily perspective everyday. I also love that I can check my health records and lab results in one place. The app makes it very convenient. It’s nice being able to easily compare my lab results from prior years. The appointment reminders are also appreciated.

My care & my portal are the most useless apps I have ever seen. Please switch to epic my chart it talks to other hospitals in other areas that use that app trying to get my medical records or two separate emergency room visits out of the area has been a nightmare! getting a record faxed over to my main provider takes 7 to 10 business days. This is unacceptable. The original launch of these apps for Dignity was a disaster on the phone for over 10 hours because of a mess up on Dignity’s side. I am done ! Express Scripts has a problem with Dignity every time I try to get a prescription refill they never get it- humankindness starts with the technology that you have - throw it in the garbage and get the real deal. Don’t save money and waste your patients’ time. I am in the process of looking for a new provider, and the only providers I will accept will be ones that use my chart. Zero stars if I could!

If you go to their website to schedule an appointment for let’s say a CT scan, they don’t have that option online. But they tell you to download “the app” to book appointments. App’s UI/UX is from late 2000’s. Registration process is not too long but interface is a bit confusing. And guess what… There’s a tab named “Appointments”, but there’s no option to book it. Why you guys lie to the users, literally waisting their time? For the app itself I’d probably give 3 stars, but for uselessness of it and for the confusion of the customers I gave 1 star just because there’s no “0”. How that big multi billion company isn’t able to take care of that simple thing?

When attempting to log in, the app requires that you check a consent box, but you can’t. You have to click out of the app to review the entire document… which is a document of hundreds of pages btw… and also had nothing to acknowledge and no way through to the login… meaning you have to back out AND START AGAIN. Wish I could review the actual app, but I can’t get in :(

I haven’t dealt with a interface this bad in a medical app in 10 years. Dignity needs to look at switching to something different as large as they are they should be better than this app. It’s slow, glitchy, doesn’t make it easy to maneuver through screens.
It makes you want to pull your hair out… wondering who designed and coded this app and how Apple allowed it.

Terrible app, they seriously need to consider revamping it. I want to be able to save and print bloodwork results and you can not. Comparison charts would be great! You would save office staff so much time if this was an option. I know it can be done, other hospitals have these functions. Please please consider a more user friendly app!

I’ve tried several times to sign up to access my account and it won’t allow numbers to be added to my email and the password insists on having ^&**$ or whatever but won’t allow it to add one to my password. Frustrating and needs to be fixed.

I couldn't figures out how to schedule an appointment with this app, which is why the downloaded it. There's a prominent "prayer notification" feature that seems bizarre and intrusive. I want to make an appointment with my doctor, not be subject to proselytizing. I deleted the app.

You have to go through 3 different logins just to get to your patient portal just to be told that there’s an error. Also the labs and imaging is located in another dimension in within this app universe. We pay soooo much for medical bills and this is what we get.

Care just takes me to the web interface with Safari, so it’s not much of an app, but my Portal just gives me internal server errors or bad request. Care is the only “app” that works for now so it’s better than nothing.