Stanford Health Care MyHealth Hack 9.2 + Redeem Codes

This app has been great but it needs a few adjustments to accessing doctors and billing. As well l, as scheduling.
The Standford Children’s app you can message the billing department on invoices rather then call them and have long periods of wait times on hold when needing to work on incorrect invoices billed to patients. This app does not allow you to message the billing department about invoice errors. Another issues is, it says you can schedule appointments with your doctors office but you really can’t. It just leaves a number for you to call to make appointments. It’s not consistent.

Set aside from this feed back I like the appointment reminders and e-check in. But that’s really all you can actively do with the app.
The Standford Children’s health is completely interactive and it would be great to see that same quality work with the adult patient app for Standford.

I hope someone from Stanford’s tech reads this and fixes it. I have so many issues w/this app. I am disabled w/16 specialists at Stanford, so I use the app often. The issue that comes in mind today is that you can’t copy/paste your message in the app, but can in the mobile site. Since only 1000 characters are allowed per msg and my health conditions are complicated, I often have to type my message in notes on my iPhone and paste it into the message to check word count. Unfortunately, even though I read messages in the app, I then have to sign into the mobile site to gain access to the “paste” function. I have more examples, but this is the most annoying one... Why can’t the app mirror the mobile site in functions? Also, why do some doctors use Zoom for one-on-one, while others use the app? Also, why can’t you program blurred background for users on the app to mimic the green screen the doctors use? Patients like privacy just as much as physicians. What about simple things like printing a list of my medications or health conditions or doctors? A print function would be helpful… mirroring the mobile site. Pls fix the app.

For me, it is a nonstarter that my health care provider does not integrate with the Epic MyChart Central patient portal. This lets me connect my electronic health records from past providers. Unfortunately, in the USA, I don’t own my health record. Every provider has its own implementation. And every time I change employers, I need to change providers. Stanford MyHealth was on the list of participating EHRs on MyChart Central. However, when I signed up, I found myself on a site that had no function to pull in my earlier charts.

The app also does not support letters, meaning I can’t get them in the app, but have to go visit the web site.

As a patient, I find the app well laid out and highly functional.

However, when I get notified of something, it’s not always clear on the app as to how I get to what I was notified for. The notifications icon in the top corner of the app does not show all notifications but rather just a subset.

For example, I received a push notification “Assigned content from your care team”. Tapping that opened the app but just brought me to the Home Screen. Clicking the notifications icon did not list this push notification. Only after reading an email for the same notification did I learn how to get to underlying content.

Overall, this app is fine. The main issue for my use is that the screen view does not rotate for landscape use. I use a keyboard with my iPad and every time I open the app I have to use it sideways or completely remove my iPad from the cover/keyboard. This is really a no-brainer, but here we are.

It is especially crappy when trying to use it for my online visits where the app stays in portrait mode. It is infuriating to have to constantly remove my iPad from its holder just in order to use this app.

Really not thought out. Don't you people use your own products? Time to find programmers who think and feel, and don't just sit there dreaming about their tesla in the parking lot... really.

I have found myself using the services of several Stanford specialists due to some ongoing issues with my ears. I downloaded and set up the app before my first appointment. It is so incredibly useful and well laid out! Within the app from my iPhone I can e-check in, message and reply to my doctor, review my visit notes, view and upload my test results, and so much more. The app is also fully compatible with Face Unlock, which makes getting into the app an absolute breeze. I can’t recommend this app enough for Stanford patients- it really is a no-brainer!

Stanford health increasingly requires that I use this app for all medical issues and since they have info for health and insurance reasons they have all my personal data. This app is so not ready for prime time, it’s laughable. For instance, it makes appointments that neither I nor my doc requested. It sends text and redundant email reminders for these unrequested appointments. It sends text and redundant email reminders to look at test results which don’t exist. I guess it’s a situation of the shoemaker’s children having no shoes. Located in the heart of Silicon Valley and educating some of the world’s most brilliant software engineers, it appears that Stanford health has cut a lot of corners (including inadequate pre-publishing testing for glitches) on software engineering it’s very bad app.

The app otherwise is serviceable. But until it’s as useful as picking up the phone it often just gets in the way of what you want to do. It makes it very hard to contact a provider to ask a simple yes or no question like “I’m bleeding from my fingernails, should I make an appointment or go to the emergency room?” How are you supposed to manage your care when the design strategy of the app is to make it harder to contact your care provider?

Started using it three years ago even before it was clear my diagnosis was MS. Since then I now have/had four Stanford MD’s from four departments, love the app (don’t ask, but I am old enough to have been a kid when the B&W TV series starring the late Christopher Reed was part of my introduction into television - google it!) The website (that preceded the app) improves each time I visit and is indispensable for the aging and somewhat challenged brain. You youngsters will understand some day. Stay healthy, but get that app!

Honestly as a young adult who struggles with organization and dealing with medical bills, appointments etc, this app makes it extremely easy to navigate and organize your needs. It deserves a full 5 star rating.
If you have Stanford, you seriously need this app because it will genuinely make your life more organized.
From ordering your prescription, looking for doctors, messaging your physician, setting up appointments, paying bills and more, it’s super easy!
10/10