MyBenefits Portal Hack 1.27 + Redeem Codes

Got account going one day, then next day have to get a new version and it won’t recognize my login 😖 Used app on Tuesday, it worked. Ordered products. However tried to log in today and it wanted my password even though I signed up to use fingerprint, which is my choice whenever possible. Also I want a catalog for Walmart in-store use because that’s where I’ve used OTC for three years now. Walmart online app is obtuse when shopping online for OTC and drives me bonkers. This is horrible for elders. Also your(Apple app) autocorrect stinks. It gets worse—tried to buy “healthy foods” yesterday. Chose foods that would have been paid by last year’s Healthy Benefits, or even SNAP. Total was $26 and some change but would only pay $7 and some change. Signed up to use touch ID, but no luck when I signed in again. Sign-in makes us enter our Member ID TWICE, one page then another. How the heck are we supposed to use barcode scanner in store? Used a lot last year at Walmart, only place I can use—Kroger is 20+miles away Yep worst app I’ve ever tried to use. Used internet since 1995 and can’t imagine new users figuring out. This is a cruelty joke.
January update: yesterday, January 15 I tried buy $25 of healthy groceries at local Walmart. Didn’t work. I tried twice to use, no go. Called for associate, she tried twice also card refused! Then I used SNAP card, it paid in full. My SNAP is reduced due new COLA for 2023.
Why doesn’t Nations fix this???

The app itself is buggy and difficult to use, and I’m someone used to using apps. They’ve monopolized online orders which is an extremely annoying and upsetting change because Walmart’s app and website was configured to work with benefit cards such as what this app is for, and makes the entire process seamless. This network forces you to make online orders with them only with items that aren’t available for me or items that I can’t use. I was able to get products from Walmart that I can’t get here. But back to the app itself, as I said it’s very buggy and keeps resetting to the homepage when you’re trying to explore the categories. And since they’ve made it so you can’t online order anywhere else, items I want from Walmart have to be purchased in the store - which is incredibly inconvenient because you have to search on the app to see if that item is still covered. But the search barely works! When I search the exact name of the underpads I use, they don’t show, but if I search just underpad, a bunch of items show including the one I just searched for. The categories in the search are incorrect as well. Why is liquid soap coming up under toothpaste? And WHAT liquid soap can I get?! Such a terrible switch and app. Extremely disappointed and upset with this and will be complaining to my insurance company.

When trying to see if an item at the store is eligible on the “Check Product Eligibility” page in the app, everything I look up does not show. It is clearly not functioning and needs to be fixed!

The Benefits Prepaid Flex card does not cover many food items at Walmart. These are items your website and membership paperwork specifies that should be covered. We are stuck being humiliated standing at the checkout counter and having to either put items back or pay out of pocket. There is no definitive list of eligible items. The receipt does not indicate which items were not covered so there’s no way to plan purchases accordingly to prevent this from happening again. Plus the Nations My Benefit customer service is non existent. I spent 3 hours waiting on hold (and an hour several other times) with no answer. The phone is the ONLY way to try and reach them. There is no email or chat support.

If you read the complaints at the Better Business Bureau, you will see many of us are very dissatisfied and contemplating changing our Medicare Advantage provider. When will you address the problems we’re having?

I agree with the woman that wrote the previous review. I have pulled my gray hair out trying to understand the new OTC. Like the last review I have used the OTC since it began ordering over the phone with a catalog telling me what I am order from Walmart. I have tried to set up acct thru every web site & always says don’t recognize. As soon as I got my new card I called & activated it. Yesterday I called the number for ordering. The woman I got could not answer ONE of my questions. She said I along with a lot of people have not been set up in your system. She said to call back in a week. I at that point was furious. What is really ironic is you’re offering $15 added to card if you order by January 31st. It’s kind of FUNNY I can’t even get register by the 31st. I feel sorry that our Anthem Insurance uses such a program that don’t work & I had so many questions that their represent had NO CLUE what the program consisted of. It looks like this benefit you’ve made so difficult it impossible to use. I definitely will be calling Anthem. I will sure let them know how disappointed I am at a program that’s supposed to benefit the elderly. Funny you don’t specify how many stars mean good or bad. I hit one star hopefully is rated the worst.

1st - cards arrived late. 2nd - wouldn’t register saying ID numbers were wrong. 3rd - NO ONE ANSWERS THEIR HELP LINE EVER!!! Waited hours and hours on hold. Tried off peak hours, Saturday, midnight no help. 4th - finally got cards registered and there are no benefits loaded on them. 5th - after the money was loaded went to renew our gym membership (that has been covered for 3 years) and card declined the charge. 6th - Called SelectHealth waited just under 3 hours for call to be answered. Only to be told it’s Nations Benefits problem that they are working on it. NO HELP THERE. 7th - PHONE APP CRASHED. Finally got phone app to work only to find that you are being FORCED to use their mail order catalog THAT DOESN’T HAVE ITEMS THAT I NEED. 8th - the prices on the web site are way overpriced. ($4.00 for the same toothpaste that at Walmart is $1.00) Mostly Off brand items that aren’t quality. Off brand OTC medicine that aren’t as good as Walmart’s store brands that I use. 9th - NO INFORMATION ON USING CARD AT RETAIL STORE. no list of the selected retailers, no way to know what items qualify.
I was excited to go to a store to get what I need at reasonable prices so my OTC benefits would really help us this year; but, WHAT A PIECE OF CRAP.

The new OTC benefits is horrible. I had to call Anthem to assist me in setting it up. I too have the healthy benefits in my benefits card. I went to Walmart and got fresh veggies, cheese and some frozen vegetables. The associate finally paid for one item at a time. It rejected sharp cheddar cheese and frozen mixed vegetables. I called Athem today and she said I needed to go to a Kroeger affiliated grocery store. I drive 3 miles to Walmart or 20 miles To a grocery store that the card will work. This is crazy. With the price of gas and the inconvenience of driving that distance. I am not satisfied with any of the changes. I tried to take an Anthem survey. I called and they were going to call me back. This activity paid $60. I never got a call back. When I called back to complete the survey had ended. No call back, no $60 nothing but I am sorry. I doubt a sorry from me would be acceptable. I am pretty fed up. I will look at another insurance option. I just order healthy and paid $3.25 for Campbell’s soup. I pay $1.20 at the store. This is highway robbery. Disgusting.

I'm writing this review AFTER updating the app.. which according to the update description, would fix "minor" bugs, but unsurprisingly, nothing has changed.
As with another reviewer, I also have to provide info two separate times to log in despite choosing the biometric option several times; the "old" app (recently discontinued in Jan 2023) biometric worked just fine, so it's not my mistake!
I'm also having the issue of not being able to order items I see in the print catalog.. I will enter the item number and get a screen saying there's no match; so I will enter the item's NAME and still get told there's no match. So I tried searching under the category of the item I want and it's a hit or miss.. sometimes it's successful and sometimes not.
When I'm simply browsing, I'll be scrolling along and about the time I see something interesting and stop scrolling, the page reloads or refreshes?.. whatever it's called, suddenly I'm back at the top of the page and have to scroll again, hoping to find the item I had wanted to examine, and again it's a hit or miss if I can find the item... and when I stop scrolling, POW, it refreshes or reloads or whatever AGAIN.
And the barcode scanner never has worked, neither the old app, the new app, or the updated version.
So, basically in my opinion, the app is only useful to check your balance, and frankly that's easier to do on the website because you don't have to jump through hoops to log in on the website.

you can not go to walmart with these benefits like it says and many otc and healthy food items are not covered like it says. I would say only get the utilities 50 dollars a month option because it does cover my phone bill when i pay my phone bill with the debit card luckily for now. it could possibly change. i will change the review lower if that happens. for the food benefit of 75 dollars a month, i only use the app and get the food through that and it is ok. food cost more on the app than at walmart but its better than nothing. i only use the over the counter items on the app as well when i purchase the canes they sell and other nick knacks. i would definitely buy something way better if i had the money myself but its better than nothing and you still get health insurance coverage as well which is better than not getting any at all. its a light 3. very light. only reason its not 1 star is because i need the health insurance and silver sneakers is nice

Cannot scroll to view items on their store, search function shows me Tomato sauce when looking for Vitamin D supplements. What they do list is almost over 2x the price you’d find at your local pharmacy. Card doesn’t work except for a select few stores and even then says half of your items aren’t eligible even though it’s the same product listed on their personal shop. I assume they do this to force people into using their storefront instead. So essentially you’re only really receiving half of the shown benefits because of the inflated prices.

I’m very sad Aetna switched to this over my Healthy Foods benefits card as I used that for all my fresh produce. Especially now that EBT has been lowered due to the Covid slowdown we’re back to receiving only $26 and the Healthy Foods benefits was so important for me. It goes to show that where insurances can save money they most certainly will at the expense of their customers.

You really can’t invest money into at least making the app functional since we can’t really use the card in stores?

-Scanner doesn’t work for ANY item in store (tried at Walmart, CVS and Kroger). Even items that were covered during checkout showed up when scanned through the app as “not eligible”. Making it impossible to know what will actually be covered until you go to pay, meaning you may have to embarrassingly put many items back.
-App glitches constantly when trying to look at online catalog
-Items in the online catalog are crazy over priced, which defeats the purpose of having a benefit to HELP those with a low income/disabled.
-Barely anything is covered in stores. Went to Kroger and bought all vegetables and a few other healthy foods (like applesauce, cereal, etc) and benefit card barely covered half of the bill.

I understand we are blessed to have some help financially, but its beyond embarrassing to have to ask the employee working at the register to take off half of your items because you can’t afford it, while a dozen other people are in line behind you waiting to checkout. The fact that I am lucky if the card covers more than $20 out of $100 bill is sad, especially when I KNOW most of it is healthy food. I can understand a small issue here and there, but this entire app and program is an absolute joke. I refuse to order through the app (that won’t let me scroll up/down half the time making me exit and re-sign in each time), especially when they price the items more than double than any of the stores they “cover”.