Name: Sydney Health Hack 6.8.0 + Redeem Codes
Rating: 4.8 (179526 reviews)

Screenshots

Description

Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. Through integration with HealthKit, you have the option to enable sharing information from your fitness devices with this app. This may include tracking your steps, calories, sleep data, and weight management.

- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
- View claims – Easily track your claims including the status and your costs.
- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
- Refill your prescriptions – You can set up automatic refills and reminders for your medications.

Download Sydney Health to your device today.

Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.

Sydney Health options are based on each member’s plan, so some features may not be available to all members.

Version history

6.8.0

2023-06-12

In this release we have made general bug fixes and improvements to provide you with an improved health care experience.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

6.7.1

2023-05-25

Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.

Don’t forget to rate us! Your feedback helps us make it better.

If you have questions about the app, please email [email protected]

6.7.0

2023-05-18

6.6.1

2023-04-28

6.6.0

2023-04-19

6.5.2

2023-04-03

Get the latest version of our app for the best experience! We are introducing a new Welcome video, enhancing the Bill Pay experience, along with general improvements to improve your health care experience.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected].

6.5.1

2023-03-26

In this release we made general bug fixes and improvements to provide you with an improved health care experience.

Included in this release you will find updates to the Explanation of Benefits Center feature, providing additional ways to search for your Explanation of Benefits.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

6.5.0

2023-03-16

6.4.0

2023-02-12

In this release we have made general bug fixes and improvements to provide you with an improved health care experience.

Included in this release you will find updates in the following features: Explanation of Benefits Center, Total Health Connections Family Advocate information, and medication pricing for custom dosages.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

6.3.0

2023-01-20

6.2.1

2022-12-22

The Maryland Medicaid market will be the first to be rebranded to the Wellpoint brand.

All members with Affordable Care Act (ACA)-compliant plans will see the Diabetes Prevention Program (DPP) card on their program's page.

We will be simplifying access to the Request a Callback form on the Contact Us page.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

6.2.0

2022-12-17

The Maryland Medicaid market will be the first to be rebranded to the WellPoint brand.

All members with Affordable Care Act (ACA)-compliant plans will see the Diabetes Prevention Program (DPP) card on their program's page.

We will be simplifying access to the Request a Callback form on the Contact Us page.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

6.1.0

2022-11-25

We are happy to welcome New York Empire Medicaid Members into your new Sydney Health Mobile App experience!

If you have already registered as an Empire Medicaid member you can use your existing credentials to log in.

Members can search for Doctors, view their ID card, view their personal info, experience the app in both English and Spanish, and more

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

6.0.1

2022-11-15

General bug fixes and improvements to provide you with a better experience.
Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

6.0.0

2022-11-09

We've made a number of background improvements to make your experience more consistent, and reliable. You will also find our new Nutrition Tracker tool available via the My Health Dashboard. Give a try, and let us know what you think.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

5.9.1

2022-10-14

General improvements and bug fixes to provide you with a better experience.
Don’t forget to rate us! Your feedback helps us make it better.
As always if you have questions about the app, please email [email protected]

5.9.0

2022-09-19

Many quality of life changes to make using Sydney even easier.
Don’t forget to rate us! Your feedback helps us make it better.
As always if you have questions about the app, please email [email protected]

5.8.0

2022-08-26

General bug fixes and improvements to the experience

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

5.7.0

2022-08-12

We've made a number of improvements to make your experience more consistent, efficient and reliable.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

5.6.0

2022-07-18

In this release we have made general bug fixes and improvements to provide you with an improved health care experience. We have also added a "view all" button to your Action Items for easier access to pending and completed action items.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

5.5.0

2022-06-15

Feature enhancements and bug fixes to make your experience better.
Don’t forget to rate us! Your feedback helps us make it better.
As always if you have questions about the app, please email [email protected]

5.4.0

2022-05-21

5.3.1

2022-05-02

Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.
Included in this release you will find updates in the following features: Activity tracking, Scheduled visit check-ins, and improved login experience and biometric support
Don’t forget to rate us! Your feedback helps us make it better.
As always if you have questions about the app, please email [email protected]

5.3.0

2022-05-01

5.1.1

2022-03-31

General bug fixes and improvements to provide you with a better experience.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email [email protected]

Ways to hack Sydney Health

Redeem codes (Get the Redeem codes)

Download hacked APK

Download Sydney Health MOD APK

Request a Hack

Ratings

4.8 out of 5

179.5K Ratings

Reviews

yogi90703, 25/07/2022

Piece of crap

The app doesn’t let me log in, says the username/password are wrong OR the account is locked. Even though the exact same credentials work on the website & I can log in from there successfully. Spent an hour this morning with the support folks, trying to delete, reinstall the app, reset my password etc. and finally it worked - ONCE. Few minutes later, I try again and it gave the same stupid message that the account is locked/password incorrect. Called phone support again and they say my iPhone maybe suspect. Not true…, I have one of the newer iPhone models. And there is no issue with any other app.

Secondly, even when the app worked, it often does not show my prescriptions (“we are unable to show, there is an issue right now. Please use the website”). What’s the point of the app then? Jesus Christ! I’ve deleted the app now and at peace now. Thanks for wasting my time Anthem.

Hadhighhopes898, 15/03/2020

HSA Glitches All Day

I loved the Anthem website and used it all the time for Bill Pay with my HSA account. I downloaded this app and now it has taken 3 calls to Customer Service to get this basic task done. I needed to ‘pay myself’ with my HSA to resolve a balance this week with a provider so I can have a procedure done. I went through the normal steps on Friday January 10th. I log in yesterday and it says it was denied although I had more than enough in there. I tried it again, same transaction. Got all the way to the end screen saying “submitted”. Checked back about an hour later (typically when I do this, it takes the funds out of my balance within seconds), funds were all still there. I look in pending transactions and my recent bill pay submission isn’t there. I waited and checked back today- it’s like it never happened. This app allows you to go all the way to the submit screen, submit it, tells you you’re all set, but meanwhile is doing absolutely nothing. I called customer service and they were dumbfounded, telling me “oh if it said you submitted it then you did but I don’t see it here. Can you do it on the phone with me now? It should show up in real time.”
I go through all of the steps for a third time, nothing shows up. No pending transaction. I have no HSA card or time to wait for one to be sent so I may have to move my procedure because of this weird glitch where it won’t let me do a basic task.

PJ Abeyta, 08/05/2023

Telehealth fails 90% of the time

The app doesn’t refresh accurately on iPhone or iPad. I waited one night and With 8 people ahead of me according to the app. Waited and got a text that said return to the app I’m next in line or they’re reviewing my information. And nothing happened. For an hour. So I was also logged out several times “for my security” I tried again. Now there’s 12 ahead of me. Fine. I commit. Then I notice the same thing happening as before. So, I navigate away and come back to the request an appointment page. Which then goes straight to the virtual waiting room and, lo and behold, there’s 4 ahead of me. So I start navigating away and returning back periodically, about every three minutes. This is the ONLY WAY I can make the app refresh.

It it doesn’t end there. No. What do you think happened when I was texted to return to app? The same thing. No refresh. I’d try a few times and severely times I had to get back at the end of the line. Until finally, five hours later, I get into a virtual visit. The dr said my information shows up several times. But when they try to connect, “no one ever shows up”. I guarantee you, I was sitting there staring at the screen. I was struggling from Covid and needed someone to help. This app is terrible for that function. Terrible.

Patrick McCusker, 08/07/2022

Just horrible

Tried using the chat with a doctor feature a few weeks back. The robot asks a bunch of questions, asks for your credit card information, then directs you into a meaningless void where nothing takes place or crashes, sometimes both. Then the process repeats. For maximum fun, it charged me for the privilege of being angry at a robot while trying to find healthcare. I called Anthem for support and I am now on call number 2, over an hour in, 2 ish hours combined between 4 people in 3 different departments and we have yet to agree on whether the Sydney app can charge patients in the first place. Does Anthem know they have an app? If so, the people answering the phone to help troubleshoot/refund for the app not working should: A: know how the app works, B: know how to handle customer service calls for the app, C: know they have an app called Sydney that can charge patients for “services”. I honestly would have chalked this up to “company started a tech initiative they can’t/don’t know how to support” thing all healthcare providers are up to these days if the customer service wasn’t sooooooooo baaaaad. Don’t use it if you can avoid it. Would probably be easier to communicate with Anthem via messenger pigeon or *insert outmoded communication method here*.

JMATT79, 30/11/2020

Fantastic & User Friendly

Sydney Health is an upgrade to the Anthem Anywhere App. It’s streamlined and interactive. It can be used at home or on-the-go and with the cute little Sydney interactive helper it makes the app kind of fun to use too. Anthem BCBS has definitely taken consumer feedback and improved their product. If your plan comes with pharmacy then the pharmacy is right there and you can order your scripts through the app as well as set up your auto refill/auto pay. You can save your payment information, view and print your ID card as well as fax or email a copy of your card to your doctor’s office BEFORE you arrive for your appointment. Finding a doctor is easy, searching claims is easy as well as keeping track of your deductible and out of pocket totals for the year. It’s got everything. I highly recommend the app.

LABeachGuy, 29/06/2022

Video Visit Buggy

The video visit feature is buggy. When I initially clicked on it, it crashed. It finally allowed me to proceed on the third attempt. At that point. I was asked to enter my email address – it didn’t pass via API. When I entered my email address and clicked the button to proceed, I received a pop-up that asked me if I wanted to discard my data. It would only proceed if I clicked yes. When I finally advanced to the scheduling screen, it said it couldn’t verify my plan. Alright, lots of issues here, but this is what happens when you run a release without testing. Also, I later found out this is just LiveHealth framed into the Sydney app. It would be a MUCH better user experience to just use the LiveHealth app directly - especially if user information doesn’t pass via api and the user has to re-enter. Right now, it just feels like a broken system. Framing it in is obviously buggy. As a user, I’d much rather be told to just download the LiveHealth App. I get the branding angle here, but it’s not working.

Tjigga, 08/07/2023

Absolute scam

I tried doing a virtual visit for an ear infection. Instead of getting any actual treatment I was told that there was nothing that could be done as I did not have an otoscope at home nor did I have the ability to provide photos of the inside of my ear. I paid to have a doctor tell me in under 5 minutes they can't do anything, and there was no indication that I'd need any kind of medical equipment or ridiculous prerequisites during the symptom check. If there is even the slightest indication that you'd need anything of the sort I'd prefer to be told before paying, only to essentially have money stolen from me as there was no service provided. I had to sit in the parking lot of an actual urgent care on the phone with whoever I was passed along to next for over an hour just to get to someone who had an inkling of how to respond. Really pathetic. They take your money and give you the runaround about how to get a refund. I'll dispute the transaction with my bank but these bloodsuckers will keep at it I'm sure.

Hokieinotown, 07/01/2022

Pretty handy

This app is pretty handy and intuitive. One thing that was quite confusing early on however was we downloaded the app as soon as we received our insurance cards in the mail (a few weeks prior to our coverage starting). It showed our insurance card in the app and it seemed normal, however whenever I would search for ANY type of provider it showed there were none in my network. After a considerable effort spent by myself and my coworkers, we discovered that the search worked fine if we did it from the website. Ultimately it turned out that the app would not work prior to our coverage starting. It was quite frustrating and wish either the app would be updated or, at a minimum, the paperwork would’ve told us not to use the app until the first day of coverage.

LauraLaine02, 05/05/2020

More information should be included in the app

The app it doesn't have details on coverage. You can't find out exactly what is it or is not covered, the amount of coinsurance and co-pays etc. You have to instead go to the full website to get that information. I wish the app had everything and I didn't have to visit the full website so frequently. Also, when searching for care through the app it does tell you who is in network but it does not tell you if they require a referral or a prior authorization. Again you have to go to the full website to get that information. I found this out the hard way when I found an acupuncturist through the app, after my appointment and she told me that her service was not covered by my insurance. I thought that was strange because I had found her through the app, but come to find out I need prior authorization to do acupuncture. I think this could be improved.

Bway guy, 02/08/2021

BEYOND Annoying!!

You get 1 star for three reasons: 1) Why on God’s green earth are you called “Sydney Health” when we are Anthem members in Los Angeles?!?! To get the Anthem app loaded, I had to first figure out that you were called some random name that seems to have ZERO connection to your branding that I’ve ever heard of? Fire the person that decided that idiocy! 2) Fire the App Developer that FAILED to realize that a LOT of us use our iPad’s for dealing with these kinds of apps, as many of these apps require a LOT of typing - and it’s FAR easier to use the iPad connected to its keyboard. Instead, you idiots have created an app that will NOT change orientation, so it is UNUSABLE with an iPad. So you would get ZERO stars for that! 3) you offer virtual visits, great. BUT your app and your virtual “help” will NOT tell us what the pricing will be on scheduling a virtual visit. Nor does it have any clue what we are asking for when searching for any variation of “what is cost/copay for virtual doctor visit”. Ridiculous. Useless app. Fire the lot of you!