NYC ACCESS HRA Hack 3.5 + Redeem Codes
Developer: Department of Information Technology And Telecomm
Category: Health & Fitness
Price: Free
Version: 3.5
ID: gov.nyc.hra.SelfService
Screenshots
Description
ACCESS HRA mobile - your benefits on-the-go!
View Case Details and EBT Balances
The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status.
View Appointments
The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet.
View Payments
The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card.
Required Documents
The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days.
Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency.
View Accepted Documents
The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted.
Profile Information
The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need.
Additional Information
You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices.
ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
View Case Details and EBT Balances
The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status.
View Appointments
The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet.
View Payments
The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card.
Required Documents
The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days.
Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency.
View Accepted Documents
The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted.
Profile Information
The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need.
Additional Information
You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices.
ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
Version history
3.5
2023-04-15
Minor bug fixes and enhancements.
3.4
2023-01-21
Minor bug fixes and enhancements
3.3
2022-12-11
Minor bug fixes and enhancements
3.2
2022-08-21
Medicaid Case information is now available in ACCESS HRA
3.1
2022-05-19
Minor bug fixes and enhancements
3.0
2022-05-01
Updated to add the Home Energy Assistance program (HEAP) to ACCESS HRA
2.9
2022-01-30
Minor bug fixes and enhancements.
2.8
2021-07-11
Minor bugs and enhancements
2.7
2021-02-20
Minor bugs and enhancements
2.6
2020-12-05
Minor bugs and enhancements
2.5
2020-10-13
Minor bugs and enhancements
2.4
2020-10-04
Minor bugs and enhancements
2.3
2020-02-29
Minor bugs and enhancements
2.2
2020-01-25
Minor bug and enhancements
2.1
2019-10-13
Minor bugs and enhancements.
2.0
2019-03-30
Minor bugs and enhancements
1.9
2019-03-16
Minor bugs and enhancements
1.8
2019-01-19
Minor bugs and enhancements
1.7
2018-09-20
Minor bugs and enhancements. Enabled fingerprint and face recognition
1.6
2018-07-17
Minor bugs and enhancements
1.5
2018-05-24
Minor bugs and enhancements
1.4
2018-03-30
Minor bugs and enhancements
1.3
2018-01-16
Minor bugs and enhancements
1.2
2017-12-19
Minor bugs and enhancements
1.1
2017-08-01
New on ACCESS HRA Mobile:
• View and Update Your Profile Information – You will be able to view and update your profile information.
• New Push Notifications - You can now receive push notifications for the following reasons:
o Upcoming Appointment
o Requested Documents
o E-Notice
o Budget Letter
o Voter Registration
• My Cases Updates – You can now see more case specific information.
• View and Update Your Profile Information – You will be able to view and update your profile information.
• New Push Notifications - You can now receive push notifications for the following reasons:
o Upcoming Appointment
o Requested Documents
o E-Notice
o Budget Letter
o Voter Registration
• My Cases Updates – You can now see more case specific information.
Ways to hack NYC ACCESS HRA
- Redeem codes (Get the Redeem codes)
Download hacked APK
Download NYC ACCESS HRA MOD APK
Request a Hack
Ratings
4.6 out of 5
67.7K Ratings
Reviews
pedrogon1990,
Horrible app
Basically same thing going In person it takes 72hrs to post documentation on applying and recertifying applicat ion is always under maintenance customer support for HRA over the phone on this application is useless as they don’t know whether to advise clients to bring in documentation or to upload after uploading documentation supposedly states all documents uploaded will be shown here for 100 days doesn’t even show documents I uploaded after uploading them it says we will send you a notice in the mail about receiving documentation if you have a deadline to submit documentation per day Nov 12th those documents should be able to upload and send same day it delays benefits issuance it can cause a case to be closed for simply failing to submit documentation and then verifying whether the documents have been sent is impossible as it takes 3 days to confirm if they received it this application needs to be improved with the aforementioned grievances. I rate this app a 1 it’s basically the same as going in person to apply for SNAP benefits
WykedSid,
Super convenient!
Long gone are the days of waking up at the crack of dawn to go to the office just to apply for assistance, or waiting hours on long lines just to submit recertification documents (something that usually takes about 10 minutes to do). I appreciate the continuous improvements made within the app!
One thing I would like to suggest is changing the way documents are uploaded. Instead of having the blue box at the top of the screen list out all of the documents you need to submit, having a list that’s clickable - which would allow the user to easily keep track of what documents they need to submit - would greatly improve this process. Once they’ve submitted the document, that row can be highlighted green to confirm submission. It can avoid someone accidentally tapping the wrong category and submitting the wrong document, and it would help the user keep track of any remaining documents they would need to submit.
Aside from that, the app is great! And definitely a huge time saver.
One thing I would like to suggest is changing the way documents are uploaded. Instead of having the blue box at the top of the screen list out all of the documents you need to submit, having a list that’s clickable - which would allow the user to easily keep track of what documents they need to submit - would greatly improve this process. Once they’ve submitted the document, that row can be highlighted green to confirm submission. It can avoid someone accidentally tapping the wrong category and submitting the wrong document, and it would help the user keep track of any remaining documents they would need to submit.
Aside from that, the app is great! And definitely a huge time saver.
TheCampbellFamily,
Anxiety
I have very little to no anxiety navigating through this process. I’m so happy to be able to upload documents and communicate via email, since in person could be challenging! My only complaint is trying to get through via telephone at the number suggested to call. I was on hold almost 3 hours the first time and 1.5 the second time. However, I did receive a phone call the very next day from a representative by the name of Ms. Polloco (spelling?) She was absolutely amazing, patient, kind, and she made me feel valued as a person, not someone viewed as someone looking for a handout. I was worried about asking for help with moving expenses, which are unbelievably high priced. However, she calmed my fears. For that I am so grateful..,
matcusick,
Terrible app
Where to even start? This app almost seems deliberately designed to be terrible in every way. Sign into the app—which you must do every time you open it—then you have to sign in again to use a particular service, then you are simply redirected to web pages. Notices and alerts contradict each other and don’t correspond to the reality of the status. Many drop down menus have options that can’t be read in the space provided. A month after approval for a MetroCard, I received nothing, and when I tried to use the drop down menu to report this, the response was that the card would be canceled because I had reported it lost or stolen, which is not true and obviously not responsive to the issue I actually indicated. I am baffled by the number of reviews indicating that this app is bad that nonetheless rate it five stars. This is less than a 1-star app. Luckily for whoever is responsible, they have a captive audience who have no other choice but to use this. It’s laughable. A high school computer science student could do better. Maybe outsource the next version to a local science fair contest?
Ruben Navarro,
Slipshod at Best
I hope I never have to step foot in one of your offices or to wrangle documentation or information that could have been requested at the outset again. The HRA especially at Hamilton Center has been neglectful, wrathful, malicious and way beyond lacking in customer service. The critical mass may be COVID 19 excuses so we shall see if any of that clears up but as work seems to end at 3:30 PM most Thursdays or more documents are requested Friday evenings with no way to speed up an already redundant system, one has to hope the nepotism does not get in the way of retaliation. If it does- just remember to attempt not to show displeasure or they send you to psychiatric hospitals and increase the level of psycho-social evaluations you have to go through in order to get safe or fair housing. I felt as if I continually lost my rights as an American citizen and became an indentured servant with people picking through my private and meager possessions
with little to no regard for social work or my human rights or dignity.
with little to no regard for social work or my human rights or dignity.
yellowkiwi,
Unable to log in and upload paperwork
A few weeks ago I applied for HRA assistance and was directed to download and upload documentation however the app doesn’t recognize my application number and therefore would not log me in. I just keep getting an error message that says “we are unable to connect you to our system. Please try again later”. I contacted IT for support and they did not offer much help and suggested I down load another HRA app to upload paperwork which I did but this app did not seem to update with HRA because the website shows no uploads. I’ve spent countless hours trying to reach HRA for the meeting I needed to even qualify for this but nobody returns my calls or answers. Now I’m missing the window to get the paperwork in. It’s all automated. It would be soooo much easier to just upload documents directly on the website rather than an app. I wish there was a call line to help with this and better follow through. 🤬🤬🤬
Lbougs,
Thank you
I had to recertify to receive my benefits from the government, and did everything they said, call to get an interview over the phone, submitted needed documents, and went to there office in my area to make sure I all my documents went through and I didn’t miss anything, all that and they closed my case. So I had to go back to HRA and let the representative no that everything is the same from last time, there is no change. So the representative said they will reverse the action or sanction on my application, and it was still closed. When I went back the second time I was told that they will reverse the action, and it was done the same day. Thank you.
Ric v.,
Fix this app plz
This app has so many issues where do I begin. Starting off it’s always under maintenance when you need it the most. Secondly, To recertify is such a hassle, u can upload document multiple times and it will receive some and not others. This app doesn’t have options for specific documents needed to be uploaded except other Which isn’t accepted by Ebt staff. It’s never up to date with the amount u have on your card As well. Also , currently I’m dealing with this app saying I’m locked out of my account bc to many password entries, however on my laptop it’s correct , no matter how many times I try forgot password it still says locked out, creating more of a hassle. These issues caused my recertification to be denied when I have all documentation and correct steps where followed. Major headaches for folks who already have so much to deal with .
agave_inmytea,
Help please
I’m writing this with hope that by some slim chance that someone can help me. I am a single mother who fled a marriage due to domestic violence. I am not receiving no child support and need to re-certify for benefits on the 5th but I will not be able to attend my appointment because I am employed and scheduled to work all business days and business hours. For some reason when I select the option to recertify online it will not allow me to move forward with the process. If I take the day off or go in late I may not be able to keep my job because I’m working temp-perm and really want to be hired by the company. I need to recertify for benefits because I have been paying over 1000 dollars a month in childcare and 400 in cab fare to get to my daughter in time and have been netting 0 dollars to be at my job everyday. Please advise if there’s any how to do the recertification online!
Songbird0402,
Good app with great potential
For someone like myself who cannot almost make it to a location to hand in paperwork, this app seemed perfect. Only after downloading and trying to use the upload function did I realize that you cannot actually upload files from your device as you would a computer. Each individual document must have a snapshot taken of it by the app then uploaded. This is a little disappointing since we live in a age where files are sent through emails. So in order to use the app as it was created I would have to do an extra step of printing out the document first. This might be easy for some people but everyone does not have access to a print. If the developers are reading this, in the next update perhaps there could be a way to upload from your phone? Then the app would be a 5 star worthy app!
