Optum Financial Hack 4.78.2 + Redeem Codes
Connecting health and finance
Developer: ConnectYourCare, LLC
Category: Health & Fitness
Price: Free
Version: 4.78.2
ID: com.connectyourcare.mobile30
Screenshots
Description
Managing and paying for eligible health care expenses on the go has never been easier with the Optum Financial mobile app. Designed with unique features like receipt capture and e-sign dependent care certification, you can easily manage account details, access transaction history and view balances - giving you maximum control over you accounts and healthcare finances.
Mobile features include:
• Access to view and manage all Optum Financial benefit accounts
• View account balances and transaction history
• Pay providers or reimburse yourself for qualified out-of-pocket expenses
• View and manage claims
• Receive smart in-app alerts for claims requiring attention
• Capture and upload claims documentation through photo capture technology
• Quick access to previously submitted documentation
• Connect with a live customer care representative via mobile chat 24/7
• Manage account preferences and add account users
• Access eligible expenses listing
Access Instructions
You will need to have an Optum Financial or ConnectYourCare health account to use this app. If you are an Optum Financial or ConnectYourCare customer and need to update your account credentials, please visit www.optumfinancial.com.
ABOUT OPTUM FINANCIAL:
Optum Financial is advancing the way account holders save and pay for care, connecting the worlds of health and finance in ways that no one else can. Optum Financial is the #1 ranked health accounts administrator with over $17.7B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Financial helps reduce costs while helping people make better health decisions– creating a better health care experience for our customers.
Mobile features include:
• Access to view and manage all Optum Financial benefit accounts
• View account balances and transaction history
• Pay providers or reimburse yourself for qualified out-of-pocket expenses
• View and manage claims
• Receive smart in-app alerts for claims requiring attention
• Capture and upload claims documentation through photo capture technology
• Quick access to previously submitted documentation
• Connect with a live customer care representative via mobile chat 24/7
• Manage account preferences and add account users
• Access eligible expenses listing
Access Instructions
You will need to have an Optum Financial or ConnectYourCare health account to use this app. If you are an Optum Financial or ConnectYourCare customer and need to update your account credentials, please visit www.optumfinancial.com.
ABOUT OPTUM FINANCIAL:
Optum Financial is advancing the way account holders save and pay for care, connecting the worlds of health and finance in ways that no one else can. Optum Financial is the #1 ranked health accounts administrator with over $17.7B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Financial helps reduce costs while helping people make better health decisions– creating a better health care experience for our customers.
Version history
4.78.2
2023-08-08
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
4.78.1
2023-05-23
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes improvements to the claims flow and bug fixes.
This update includes improvements to the claims flow and bug fixes.
4.78.0
2023-05-22
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes improvements to the claims flow and bug fixes.
This update includes improvements to the claims flow and bug fixes.
4.77.0
2023-04-25
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes improvements to the claims flow and bug fixes.
This update includes improvements to the claims flow and bug fixes.
4.76.0
2023-03-15
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes a new option to search for qualified medical expenses for your account!
This update includes a new option to search for qualified medical expenses for your account!
4.75.0
2023-02-14
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes a new option to access your account statements and tax documents as well as a few bug fixes around document upload.
This update includes a new option to access your account statements and tax documents as well as a few bug fixes around document upload.
4.74.0
2022-12-13
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes several bug fixes and app crashes.
This update includes several bug fixes and app crashes.
4.73.0
2022-11-23
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes several bug fixes and app crashes.
This update includes several bug fixes and app crashes.
4.72.0
2022-11-01
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes several bug fixes on accessibility where certain labels were not being recognized correctly. The ability to see your receipt vault and several app crashes.
This update includes several bug fixes on accessibility where certain labels were not being recognized correctly. The ability to see your receipt vault and several app crashes.
4.71.0
2022-09-29
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes minor bug fixes and enhancements.
This update includes minor bug fixes and enhancements.
4.70.0
2022-08-29
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes minor bug fixes and enhancements.
This update includes minor bug fixes and enhancements.
4.69.1
2022-07-27
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes minor bug fixes and enhancements.
This update includes minor bug fixes and enhancements.
4.68.0
2022-07-22
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes minor bug fixes and enhancements.
This update includes minor bug fixes and enhancements.
4.67.0
2022-05-19
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes minor bug fixes and enhancements.
This update includes minor bug fixes and enhancements.
4.66.0
2022-04-07
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes usability enhancements, a gentle reminder to update your app, and stability improvements.
This update includes usability enhancements, a gentle reminder to update your app, and stability improvements.
4.65.0
2022-03-11
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes minor bug fixes and enhancements.
This update includes minor bug fixes and enhancements.
4.64.0
2022-02-21
We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes minor bug fixes and enhancements.
This update includes minor bug fixes and enhancements.
4.63.1
2022-02-07
Bug fixes related to attaching images to claims.
4.63.0
2022-01-28
Bug Fixes.
4.62.1
2021-12-17
Bug fixes.
4.62.0
2021-12-01
Optum Finance version 6.42.0 introduces a better interface for managing payment cards, add or remove additional cardHolders with ease.
It also includes bug fixes for better user experience.
It also includes bug fixes for better user experience.
4.60.4
2021-10-04
Introducing a new feature to allow HSA account holders to manage their Beneficiaries.
This version also includes some bug fixes.
This version also includes some bug fixes.
4.60.3
2021-09-01
Bug Fixes.
4.59.0
2021-07-28
bug fixes and improvements.
4.58.4
2021-07-18
Bug Fixes.
Ways to hack Optum Financial
- Redeem codes (Get the Redeem codes)
Download hacked APK
Download Optum Financial MOD APK
Request a Hack
Ratings
4.7 out of 5
13.5K Ratings
Reviews
deuce197316,
Paying Medical Bills the easy way, Finally!
The App takes a few minutes to set up, but once you get done, Wow! Your medical bill comes, you select who to pay, when and how much and for what reason. By the way, everything is multiple choice! Last step, take a photo of the actual bill or upload your own copy from an email or whatever; so many options. And finally, select SUBMIT! Within 72 hours you’ll know if your payment is approved. Very convenient. I’ve paid only 3 bills with it so far and it’s a snap and done sort of deal now. No more stamps and envelopes. However I did notice it took a bit longer for the bill to be ACTUALLY PAID than I anticipated. So make sure you pay the bill fast, because it took nearly 3 weeks for one of my bills to get paid. I even got a call from my doctors office asking where was my co-pay? I told them I paid it through this app, and I was happily informed that this is normal. Apparently my clinic is use to dealing with bill paying agencies and are very familiar with this App! So that’s another WIN in my book!
Frus Trated1,
App not working
Used the app to get reimbursement for FSA and put in all data as instructed. When prompted added a document which was a photo of a document. The photo selected presented on the screen as the selected photo and I could not go any further. It was locked there . Could unselect it and select again but it would not allow to move forward in the process. Couldn’t swipe it in any direction. Called customer service to find out how I could get my reimbursement . I was transferred four (4) times until arriving at the right place. I am still on hold while writing this review going from a projected wait time of 39 min to 46 min to 53 min to now 52 min. In the mean time down loaded the app again and reentered the data and this time took a pic of the document instead of from my photo album. I was able to attach the pic but then the app would not advance to the next page to complete. I then “saved” the data which would not save the document . The page then when blank with the word “cancel” in the left upper corner and “save” in the upper right. Neither of which responded. Literally the worst app I have ever had to use. Very sub standard customer service . One of the individuals was cordial. One evidently hated her job and was miserable on the phone. I have been working on this for over 1/2 hour at this point. Still on hold for a project 43 more minutes.
SuperBex223,
Way easier than the website!
I really appreciate how much simpler to navigate this app is than the website. I especially like that I can submit my documents with a photo. Plus I can track it all.
The one bug I’ve noticed was that when I tried to confirm my submission my session seemed to freeze. It didn’t give me the legalese or the confirmation window that lets me know it went thru. When it finally did submit it went through twice because I kept trying. But this has only happened once.
I guess the other thing that is a little challenging is the date selection feature. But that’s so minor. Once I got used to it, this has made life so much easier!
The one bug I’ve noticed was that when I tried to confirm my submission my session seemed to freeze. It didn’t give me the legalese or the confirmation window that lets me know it went thru. When it finally did submit it went through twice because I kept trying. But this has only happened once.
I guess the other thing that is a little challenging is the date selection feature. But that’s so minor. Once I got used to it, this has made life so much easier!
Milan S,
Shady Organization
I wanted to close my account and transfer my fund to a different establishment to consolidate my HSA accounts and avoid stand alone fee.
Didn't receive any notification about the check of my fund after closing the account being sent to the new establishment. The check got lost in the mail or something because the new bank never got it. When I contacted customer support, they were really rude and told me they had no record of the tracking number of the mail or the check number they sent over, which I find very strange. It's money, might not be a lot to them but it's my hard earned money. They kept telling me that it was sent, and the new bank should have received it by now. They kept saying that they're going to send me the check number, but I never received that information and they proceeded to close my case. I re-contacted them to ask about the check number and got the same response. I would give it a zero star if I could. If your company offer HSA account with this company, please beware. They'll be happily keep your money but might not give it back when you want.
Didn't receive any notification about the check of my fund after closing the account being sent to the new establishment. The check got lost in the mail or something because the new bank never got it. When I contacted customer support, they were really rude and told me they had no record of the tracking number of the mail or the check number they sent over, which I find very strange. It's money, might not be a lot to them but it's my hard earned money. They kept telling me that it was sent, and the new bank should have received it by now. They kept saying that they're going to send me the check number, but I never received that information and they proceeded to close my case. I re-contacted them to ask about the check number and got the same response. I would give it a zero star if I could. If your company offer HSA account with this company, please beware. They'll be happily keep your money but might not give it back when you want.
juliaaaatee,
Wonky with photos & files
We just adopted this at work, but is by no means easier than our previous vendors. When you try to upload photos of expenses, it’s super wonky with the way it pulls up photos. It pulls up folders, with no discernible organization. Instead of seeing recents or favorites, it’s all over the place. And instead of selecting source type, it auto-pulls iCloud folders, which is just as messy as you can imagine. So I just save everything into the one random folder that comes up first, but that’s not ideal for my own organization. Not an intuitive or seamless experience. Same with files. I’ve followed the file guidance, but still have no luck posting them. And when I make a claim, it’s hard to tell whether the image/file is accepted. Once I realized that my file wasn’t because my claim was marked incomplete, I went back in to upload again. When I uploaded a PDF or an image, it doesn’t give me status or action button for my next step. After trial & error, I figured out that I should just close out of the claim & hope for the best. Not a great experience.
Montes.Sparkles,
Good enough!
It's nothing to write home about the UI is awful, you can tell it was coded by a team of consummate amateurs, and pray you never have to call in to customer service. I forgot what we were talking about, bottom line is the app works most of the time and that's all that matters, please do not ever change it, this is the best you will ever do, you are not good enough to improve this app, so just leave it alone and only do updates when you absolutely have to please, for the love of God please do not change this app. I'm sure you're all great people though!
Five stars would download again.
Five stars would download again.
Musicx4xLife,
Room for Improvement
First issue:
When trying to leave feedback, the email field is required. However, when typing in the email address, you cannot use @ or .
The feedback will not submit because you didn’t enter a “valid” email address, which you aren’t able to do. Makes you wonder if they want feedback to begin with 🧐
Second issue:
When claims are rejected/sent back to you for more documentation, they don’t provide a reason why it was sent back or what you need. You have to call, go through 4 option menus and figure out for yourself that you have to press 0 to talk to an actual person since that’s not a menu option to begin with.
Third issue:
Once you submit a claim, you CANNOT add more documentation. You have to wait until it’s returned to you. My claim is in progress where I attached a receipt. I just received my itemized bill. It allowed me to upload the bill and said it was successful, but the document wasn’t actually saved to the claim. When I backed out of that specific claim and went back in, it wasn’t there.
Other than that, the app is fine. It displays your remaining balance clearly, it’s easy to submit claims, and there’s a section that reminds you of what expenses are eligible.
When trying to leave feedback, the email field is required. However, when typing in the email address, you cannot use @ or .
The feedback will not submit because you didn’t enter a “valid” email address, which you aren’t able to do. Makes you wonder if they want feedback to begin with 🧐
Second issue:
When claims are rejected/sent back to you for more documentation, they don’t provide a reason why it was sent back or what you need. You have to call, go through 4 option menus and figure out for yourself that you have to press 0 to talk to an actual person since that’s not a menu option to begin with.
Third issue:
Once you submit a claim, you CANNOT add more documentation. You have to wait until it’s returned to you. My claim is in progress where I attached a receipt. I just received my itemized bill. It allowed me to upload the bill and said it was successful, but the document wasn’t actually saved to the claim. When I backed out of that specific claim and went back in, it wasn’t there.
Other than that, the app is fine. It displays your remaining balance clearly, it’s easy to submit claims, and there’s a section that reminds you of what expenses are eligible.
Dr.Blue891,
terrible app, slow and buggy
This is terrible app. very slow and buggy and it takes 20 seconds to load recent transactions. this is 2023, apps should have better performance. i have 5 things to retrieve it should be 3 seconds max.
To make it worse, this app can’t use to submit receipts remotely. First, I have to hit the reimburse myself button at least three times before it activates. but when it does, it Always returns R001 error message and does not work. there is no point to use this app since it is painfully slow to show very little data, and it’s major function to upload receipts to get reimbursed does not even work. If i was not forced to use this by my employer, i would have dropped them as fast as I could. I really hate this app and this company is obviously unable to support simple functions of this application’s customer requirements.
To make it worse, this app can’t use to submit receipts remotely. First, I have to hit the reimburse myself button at least three times before it activates. but when it does, it Always returns R001 error message and does not work. there is no point to use this app since it is painfully slow to show very little data, and it’s major function to upload receipts to get reimbursed does not even work. If i was not forced to use this by my employer, i would have dropped them as fast as I could. I really hate this app and this company is obviously unable to support simple functions of this application’s customer requirements.
anyoldnameidunno,
UX could be improved
I tried to leave feedback through the app, but kept getting an error message about my email not being set up. Then I went to the website to leave feedback but couldn’t find a form or email address, so I came here. I wish the app would remember the name of our daycare provider so I didn’t need to type it in each time. I also wish I could submit for multiple kids at once since they all attend the same daycare. I also wish I didn’t have to submit a form each month. A previous employer used Health Equity and they required one submission per year. This would be better.
I read other comments about getting stuck on the photo upload. This is because the command “Done” in the upper right corner of the upload screen is in white font, on a white background. We can’t see the button to get to the next screen.
I read other comments about getting stuck on the photo upload. This is because the command “Done” in the upper right corner of the upload screen is in white font, on a white background. We can’t see the button to get to the next screen.
Doctors who uses calculators,
Very bad.
Connect your care is definitely not a good HSA choice. If you have used services with a good finance provider of any type, this will irk you a lot. We had a recent employer rollover and they missed the promised deadline by nearly a week. Then their app and website was not working properly. If you need help you can call into a maze of automated computer voices. It is very difficult to speak with a human. When you want to reimburse your money, it is not easy. Your money is not liquid without a lot of effort. Definitely the worst provider of finance products I’ve worked with. Cannot trust. If you can choose where to get an HSA, look up reviews. There are better choices. If you have no choice because your employer chose them, then hopefully they will read reviews like this and try to improve the customer experience.
