Riverside.fm Hack 2.3.2 + Redeem Codes

I have used the Riverside web application for years. I am glad this app is available to help with presenters that don’t have a good webcam. I also appreciate that the phone app is very sleek and simple.
A note to some of the people that gave riverside a bad review…be sure to actually check your recording. The live view you see while recording is just a preview. The quality can and will fluctuate, but the recording is happening locally, so even if your live view didn’t look great, the actual recording should be pristine. Or, as pristine as your presenter’s camera and lighting will allow.

I really like the concept, however, I can’t get around this app nor can I really appreciate the effort put into it since it is pretty cut and dry. I do my recordings on the computer but I have run into a few annoying problems since I first signed up, first off, there seems to be some bugs that happen during your meetings like: guests joining as audience members even when you clicked on ‘guest’, guests appearing twice in the meeting (two copies of them appear when watching the recording), audio will desynchronize at random moments in the recording, when reviewing your footage it only plays one screen at a time instead of both (or will play one screen at a time but the screen you are viewing will be paused while the audio from the other screen will play without imagery)…. As far as the app goes I am upset that you cannot review your studios at all like you can do on the website. This would make the app much better, all it appears you can do is host sessions and record but you would have to go to the computer to watch, review and export it.

After several months using the service, I tried to cancel the service from within the app — and thought I was successful.

Then I got billed for another month. Within 15 minutes of seeing that charge hit my card, I contacted their support team from within the app to explain that I had tried to cancel and did not want to be charged for another month. Here’s the response I got:

Thanks so much for reaching out about this.

Our refund policy allows for refunds of monthly plans within the first 48 hours of purchase. It looks like it's been over 48 hours since you've purchased your plan. Because of this, we will not be able to provide a refund.

I explained that the charge happened less than an hour prior, to which they said;

Thanks for getting back.

I totally understand that. However, the ones considered for refund are the new subscriptions. We can see from here that you've been with us since last year and to share, that's where we start counting the hours.

I have never had any other subscription insist on charging me for an extra month in similar situations — this is a bad way to treat a customer who would have gone back to them had this not happened.

I think this app works great. I use Riverside with all my clients and it's a fantastic tool.

I do recognize the app had a very rough start on launch, but it's been great after that.

I'll say this: this is considered a more professional remote application. Meaning, in my use case, I couldn't care less about ANY of the features they offer. My company downloads all the files raw, and works with them from there. I do this because this is how we work, and how we want to work.

If you are looking for a decent, single file, Zoom is probably the way to go for you. But if you want high quality and want a WAY better end product, this app is and platform is leagues better than Zoom, but ONLY if you are willing to put in the post-production work afterwards.

If you are a one-man team, and you are NOT an editor, then you probably shouldn't be using this application/platform.

This platform is one of the worst in the market right now. Their quality is bad, their promises aren’t real and their customer service is as useless as they come. I have 3 - 4 issues open with them, and none of them is fixed or have an estimated time for when they can fix it. Actually, they’ll blame their quality issues on you or your guest. They have ruined two interviews for me so far, without any solution. The only thing they can do is a refund, while you have lost more dollars on the time and lost material. And that goes for the audio and video recording of the podcast. You are way safer to go somewhere else. In fact, zoom that they claim they offer better quality than, has a very good quality compared to them.

Cool when it works but the tutorial video in the welcome email has a screen controls that are completely different from the ones on my iPad or iPhone(where there were virtually none). When my guest arrived in the room, everything was working except he couldn’t hear me. I tested with someone else who had no problem hearing me. Still no idea what happened and why it didn’t work with the first guest. Both downloaded the app.

I wish there was a way from the app to access the video content. Even when I have the email that says the content is ready to publish and preview. You can’t access through the app. Really frustrating when you need to access the material and content. Frustrating you can only access this using the computer. Especially when you need to access the content via phone to transfer and/or screen record to use on other social media platforms. This review is strictly on the app itself and not Riverside as a whole.

It’s a good app, not the best by far but good. I was editing, a couple cuts from finishing, a 35 minute episode, I was cutting to make shorts and reels. The entire screen went blank, like white. Everything GONE. I was devastated. Refreshed it several times knowing I lost everything and it still didn’t come back. Had to go back to my dashboard and start editing all over again. Legit makes me wanna go with someone else, because that’s NOT something I want to have to worry about after sitting there for an hour, just to have it all disappear. I don’t want apologies or “oh I’m sorry to hear this happened to you”, I want it to NOT Happen.

This platform does not follow through on their promises. Their ads state “Riverside makes it easy to record remote podcasts and video interviews that look and sound like they were recorded in a million-dollar studio”
After using this platform to record two podcast episodes, the multitude of technical issues has made them unusable. It’s been a waste of our time and humiliating for us to be experiencing these tech issues with our guests. They promise that recording will not be disrupted at any time, but it’s a nonstop battle of disruption throughout the entire duration of the recording. DO NOT USE THIS PLATFORM

How can I rate this app properly, when it doesn’t cooperate with the iPhone? It says on the app page, iPhone and iPad. I downloaded the app and I’m able to do all of the following: • login • create a studio • Join the Studio • Send guest invite • Send Producer invite • Send audience invite • and Record the conversation. And after all that, it tells me my video has been uploaded, but there’s no video. All this after getting others to add the app so they can join. I would like to purchase a subscription, but there’s no way I’d do that with these bugs in the system.