Spending Account Mobile Center Hack 15.0.0 + Redeem Codes

Rounded up a 3.5 star rating. Would love to see some upgrades, improved intuitive functionality. Times out too fast. Had to enter twice. The submit a claim function a bit confusing for HSA users bc only applicable for FSA. Appreciate that HSA is in palm of my hand, and very accessible. The hardest part is entering receipt details if it does not time out, but very smooth sailing and quick once submitted. Thanks.

This isn’t something I use often and they selected the user name for me—not something easy to remember. Similarly the password rules are cumbersome, so the password is an odd format. I often have to reset them because they are odd and need to remember what all the crazy rules were for setting it up. This time I remembered my password and could log in without having to reset it. It probably sensed it wasn’t like me to do that, so it made me change my password before doing anything else. Naturally, it sent me right back to the login screen to see if I can type my new password a third time. Seriously, if I’m not the right person, I’m the guy who just reset the password and had to type it twice to do so. What are you proving? Anyway, I started to file a claim, filled in all the info, went to take a picture of the receipt, I can’t. The app doesn’t have access to the camera. Click on settings, enable access, go back to the app, the P.O.S. Has me logged out. I log back in and the claim is gone. Start it all over again. The sad thing is this is an improvement over not using the app. It seems that someone out there wants to make us earn every penny we save by being able to pay for medical bills with pre tax dollars. Sure I save a few dollars in tax, but to get my money back I’m spending more in time than I’m saving by using pre tax money. Starting to think this whole program is a scam.

Overall this app is pretty easy to use. One area that could be improved though is having the app remember a profile(s) for your dependent care provider(s). It’s a pain to have to type in the provider name and Tax ID number every time you are making a claim!

Using the Spending Account app on my phone to access my Cone Health benefits has mad managing our family’s health benefits fast & easy. Anytime I’ve called to get help with resetting a password or had any other question, the call center member has been courteous and helpful, professional, and patient in helping address my needs. I really appreciate their attention & eagerness to help.

This app makes using this FSA card so easy. Take a picture of your receipt, save it in your receipt organizer & you never have to worry about finding an old receipt if they need “documentation“ later. Which all FSA’s do!

Decent software for filing claims once you can log in. The last two times I have tried to log in my Face ID was turned off by the app and when I logged in via user name and password my password was not accepted so I had to request password change and answer 3 questions and then create a new password, log in and turn Face ID back on. It took longer to log in than it did to submit 3 claims! 2 stars is generous!

1) Does not read scanned receipts despite claiming to do so.
2) Arbitrarily changes eligibility dates for claims (may be an administrative issue not an app issue but customers should be notified through the app)
3) Signed up for direct deposit over a year ago and I’m still getting checks despite multiple calls to customer service in which they assured me this had been remedied.
4)Bad layout/claim interface: Dates of service should not be at the top before your invoice is even entered, leads to accidentally skipped entries that waste time.
5) Seems like flaws are suspiciously intended to facilitate claim delays and denials.
6)Gets 1 star instead of 0 because it’s still easier than making claims over the phone.

This App has great functionality and ease of use. You can make contributions for prior years up to tax time, or make for current year. Linking transactions to your bank account makes it easy and efficient.

I don’t think you should have to turn in proof every time you use the card in regards to monthly recurring charges. I have a few appointments or medications that I fill every month for the same thing even at the same price. Why do you need proof 12 times a year for the exact same charges?

Super easy to use and claims are taken care in a timely manner. The customer service available via email and the app are amazingly great.