THE LOT Hack 6.1.0 + Redeem Codes

I don’t think I’ve ever experienced a worst app since the first iPhone came out. Even the website is completely useless.I signed up for an account on the website and it worked, I try to use that same login on the app and it says no member found.
I go through the entire process of picking my movie, my seats, entering my credit card info, and when I try to press submit button does absolutely nothing. Same thing like on the website. I find it extremely asinine that the theater is so luxurious and high-end yet the method to obtain tickets is on the level of having to hire a pigeon courier to the theater for my tickets. I think the absolute worst part of all, is that with all these negative reviews explicitly detailing what the problem is, nobody seems to make a difference in fixing it. I guess I’ll continue going to Cinepolis since I can buy tickets without a pigeons assistance.

This app is terrible on my iPhone. It doesn’t recognize Apple Pay, so I have to enter the month and day by hand, and THEN, I can’t select the month or year of my credit card, I had to give up and do it through chrome on our desktop, because the website wouldn’t even load on safari.
Then every time I order tickets, even though I’m a “Member”, I have to click the box that I read the terms and conditions. Why isn’t that part of my membership?
And finally, if I want to buy more tickets, it starts from scratch, and I have to re-choose which theater I want to go to, it doesn’t recognize that I was logged in as a member and remember what my preferred theater is!

Wow...Big Improvement, nice work!
I just noticed this weekend that the website had been updated and now I downloaded the app and was happy to see its new design. Very functional, looks great, fairly easy to navigate, and all of the info I need is there for me. Not only the movie times and purchasing, but my rewards info, all of my purchses, etc...took some time, but it looks great so far and The Lot is by far my favorite local theater all the way around. From comfort, to ease of use, quality screen/employees/food, The Lot has is a step above the rest but at a fair price.

You charge $9 for a fountain soda, I think you guys can afford to get this app fixed. It’s barely useable. It took me 3 minutes to enter my credit card expiration date bc the slider/wheel function does not work. The app didn’t save the tickets I was finally able to purchase, good thing they were emailed to me. For the last few days there are no movies showing on the main landing page, I can’t pre-order Thor Love and Thunder even though every other theater is doing pre-sales. There are tons of bugs and it’s been 8 months since there has been a bug fix. Your sales literally depend on this app functioning. The website is unusable as well.

Not user friendly. I get repeated error messages and have tried everything. Can’t even put a card on file or use Apple Pay to purchase the movie through the app (or website for that matter). Every time I get movie tickets I have to get my cc out.
Don’t get me started on getting credit for
purchases made at the theater (for food etc.) I have yet to get credit for those even if I give my # attached to my account.
Seems backwards in the age of technology and cards in your wallet to actually have to request a physical card to ensure you receive credit for purchases.
Great theater would like a seamless experience please.

Never thought I would be the person who leaves a negative review for an app but here I am. Agree with other reviews. Look beautiful but when trying to complete the ticket purchase, the “slide to pay” function does not work. I have tried several times to no avail. I have had to quit the app and use the regular website. On that note, the website works great. No problems. It just takes longer and I have to log in every single time as opposed to the app which is always logged in. It’s a shame because the app looks great. It just doesn’t work. 😔🙃

I agree with the other reviews that the app is terrible, isn’t user friendly, doesn’t award you the points you earned, crashes often, and has repeated error messages. I feel like if you’re going to change premium prices, you’d have the $$ to develop a decent app. It doesn’t make sense why the company would not concentrate efforts to do so in this day and age as it would most likely drive up sales. Dumb.

I’ve tried many times to purchase tickets on this app. I’m able to select a theatre, showtime, number of tickets and seats. The SLIDE TO PAY feature is trash. I slide from left to right as instructed, and the whole app freezes. I have to log onto my laptop to buy tickets, but the seats I had chosen previously in the app are still reserved and unavailable. So dumb!

THE LOT Rocks, this App was easy to use, reserved my seats, arrived and had a drink at the bar, vibe of Restraunt and Bar area was very chill, then went on to see my movie in luxury reclining seat with amazing food ordered at the press of a button in the arm of my seat. An experience I highly recommend!!!

This is a top notch experience! The ambience , the setting, food, the drinks!! This app makes it more convenient to enjoy this brand new La Jolla gem! Love that the app has a very easy system to navigate on purchasing movie tickets :)