CVS Specialty Hack 2.54 + Redeem Codes

I just Love this App!! The customer service & Pharmacists are great too. The App makes it so easy to refill my specialty medications from my Doctors.
It is very informative & accurate. I haven’t had any problems with the App. Their Customer Service Dept. will call or leave messages when they haven’t heard from me. I appreciate that. When I do talk to customer service & Pharmacists, they all have been very helpful in getting my order to me ASAP. They have shown kindness to me personally with professionalism. I would recommend Everyone to use them because of their accuracy in your special medication orders & getting them to you in a timely manor. The App is a Great one, even for information on medications.

It is really easy to order a script which makes it easier than having to call but for some reason they still want you to call, why? The questions are easily asked within the app why is a call still required? If the point is to reduce the number of calls and/or eliminate calling all together what’s the point of asking the same questions within the app that are asked during the call? Please, no phone calls if at all possible? Other than that it’s a easy, wonderful application to order speciality medicine!!!

I was diagnosed in December 2018 with an eventually terminal illness and am receiving 2 to 3 medications (it varies) from CVS/SPECIALTY. Overall the app has a friendly UI, is informative about my medications, and the chat feature generally works. My only complaint is that I am still only able to order 1 medication through the app, the other one I have to call customer service and wait on hold. The customer service agents are usually friendly but it takes a long time compared to the app, and defeats the purpose of having the app in the first place. I understand with these REMS medications you have to be very careful but perhaps in the near future I could order everything through the app! Thank You!

Someone else wrote a review praising this app and CVS Specialty Pharmacy’s customer service, and I thought it must have been me because my experience is exactly the same. I wish the CVS Specialty customer service people could handle every issue I have (looking at you, AT&T). They are so knowledgeable and courteous and are always able to resolve my questions promptly. Refilling my daughter’s specialty prescription on the app is easy, and I also appreciate their reminder feature.

Who are the people giving this app 5 stars? Do they know anything about how apps are supposed to work?

This app is a joke. I just logged in to order a refill, but the app wouldn't let me change my shipping address. There's a page for doing so, it after you enter the address, the subsequent page is BLANK, and you're never allowed to select the new address. The app goes into a state of permanent limbo, and all you can do is quit the app — which means starting over.

Because of course this app remembers NOTHING you just entered.

Even in normal usage, if you need to back out of the order page to refer to something on another page, you're warned that everything you just entered will be lost. Why? Because the app's programmers are too lazy to make it remember what we've entered? There's NO reason for this.

Also, when navigating from one page to another, we're frequently asked, "Are you sure?" Are you kidding me? If I'm tapping a navigation button, that means I'm sure. Why does this app "babysit" our every move when simply navigating from one page to another?

This app is horrifically conceived and horrifically executed.

Awful app. Fourth month in a row it will not allow me to add needles for my specialty infusion. An infusion is worthless without needles. I’ve talked with customer service about this for three months. Once they finally understand I need needles, and they aren’t available to me in the app (takes a while to get through this very basic problem), I have to place the order over the phone. Each time, they tell me they are placing a ticket to fix my account. They told me that last month, yet here we are, a month later, and the app is still not showing needles for me to order with my Hizentra. I’m sick and tired of the hassle. Convenience? Don’t make me laugh! Deleting this horrible app.

I currently am satified with the level of communication I have with the program and the app works well. The customer help dept in Chicago is very helpful and timely with the information and help they have been with my situation, also shipping has been prompt and consitant with the published time and tracking accurate in arrival times . I am pleased to have knowledgeable personal educated in the process in cloves with my medication. Keep up the great work.

I have to take Humira so it has to ship overnight. Never had a real issue with CVS. Only one time my injectors were late but it was weather related and on UPS’s end. But when I called CVS to explain my unease with taking a drug that wasn’t kept refrigerated and was warm to the touch didn’t balk. Sent me a replacement kit and a label to mail back the bad ones. First rate service. And the app is first rate too!

First of all, I really like CVS pharmacy. Great people and great customer service. The app needs work though. I cannot add supplementary items to my order such as syringes, tubing, etc. necessary for my son’s infusions. I see the feature that says I can add the items but it does not work for me. This necessitates an extra call from CVS or to CVS to add these items to my order. Not a huge problem but an inconvenience for needing the extra phone call and sometimes extra shipment if they don’t add the items to the main order.

This app is amazing. You just refill your prescription in the app, and you're on your way to having it shipped to your house. I love that I don't have to stay on the phone with the company for at least fifteen minutes altogether. Also, having to wait for someone to help you. I love this app, definitely recommend this app to others.