HealthJoy Hack 2.108 + Redeem Codes

My mother told me about this app for our health insurance plan and I had never used it until recently. I had noticed I was being overcharged for copays at my local doctors office and was on hold for half an hour before remembering I had this app! I submitted some pictures of my bills and within a few days they had accessed my claims, gotten in touch with the office billing department for me, and have notified me of the errors made. They got me a refund for everything I was overcharged for and it took me no longer than 5 minutes to provide the info they needed without making any calls in the process. They have been efficient in helping me find providers in my network and answering any and all questions I’ve had. I really recommend this app and I believe it will save lots of people time and unnecessary frustration/confusion!!

Honestly do not waste your time here. It would take less time to go see your regular doctor. I am not normally one to review since I’m pretty patient and understand things happen but wow this has been an awful experience! There’s been so much run around.
There’s no quick explanation I can give, so here’s the full story:
When they first called, I couldn’t hear anything on the other line. No big deal, I get that glitches happen. But when I got a call saying they’d tried calling back and I wasn’t answering when the doctor called, I started to get a little irritated. I wasn’t getting any calls. They called later to give me the same speech. I was like please just connect me since obviously they’re not getting through. When I was connected I could barely hear the doctor, so I wasn’t even sure who I was talking to. He seemed to get irritated with me, and then just prescribed me something, I’m not sure what, and hung up. Mind you, I’m at work while this is all going down. I have to keep getting up from my desk on a very busy day to take care of this. Then, my phone starts absolutely blowing up. Call after call. I reject them because I’m very busy and tired of the back and forth, but they keep calling. After about 8 rejected calls I answer. And of course, there’s nobody on the line. Never never using this app again. Horrible experience.

First time using this app and I spoke with a concierge regarding some specific medical need our whole family needs right now and worked with Andrea who was so very courteous!

I also used their bot, Joy, to find some other specialists my daughters need for their unique medical needs. Before, when finding a specialist, I researched each one by one myself before making appointments to see their reviews and whatever else info I could find to help me feel I found the appropriate provider. Now, HealthJoy does this all for me by not only looking at providers’ reviews but their proximity to where I live, hospital affiliation, and checking to see if they are in-network as well and even offers to make appointments for me! This makes it so nice for a busy full-time working and full-time homemaker mama!

I definitely recommend this app!

Quick responses, real people, 24/7 support (as far as I can tell). I love that I don’t have to call anyone, this is the next best thing to having mom make my appointments for me. They have my insurance information on file so they don’t have to ask me a bunch of questions that I can never remember the answers to. Since there’s always someone available at any time of day, I can just open HealthJoy in the middle of the night when I suddenly remember that I need a doctor/dentist/etc appointment, tell them what I need and they’ll make the appointment for me the following day. Also, I can always ask them if I’m covered for something specific first and they’ll research and let me know. It’s great!

I wish this was a free app for all because it’s been immensely helpful especially with a busy work schedule. I work in healthcare and know how difficult it is to navigate the system to find good quality providers and save money on prescriptions.
App flow is for the most part really streamlined. This app is convenient and easy to use with no glitches.
The only reason why I gave 4/5 stars is because when you submit a request and a person working on your request tries to contact you and asks you a question you can’t respond back to them - the app just doesn’t let you. I would like to see this changed as I think it’s important to be able to provide further clarification if needed during the search or task I have requested so optimal results are achieved.

I needed this app a long time ago. I have been able to get prescriptions refilled when my doctor went on vacation, medication for a sinus infection and a UTI. No one wants to wait a day to get an appointment and then drive to wait an hour to see a doctor for them to tell you what you already know- that you have a sinus infection or UTI. Then drive to the pharmacy to wait on them to give you the medication. Healthjoy had a PA call me, talked through my symptoms and called in a prescription to my pharmacy- all while I was at home! Took 1 hour total from the time I logged into the app until my pharmacy texted me they received my prescription!!!! I only want to use HealthJoy for now on.

This is the first time I’ve had a health insurance or health care app that is so useful. I am honestly impressed. I have used it to find several new doctors, I use the insurance card “wallet” as my keeper of insurance cards, as it’s intended, and it works well. The chat feature is really well designed and the progression of questions and responses are appropriate and well-structured. I think the only thing I would improve is that I don’t think the navigation within the app is super intuitive. I sometimes find myself clicking through random screens before I remember how to get to where I’m trying to go. Other than that little thing, this is an incredibly useful tool and I’m so glad I have it.

This app has brought so much convenience to my life, and saved me so much time and stress. I’m so grateful that it’s provided by my employer. The service saves money on medical stuff because there are many instances when you can use their telemedicine service instead of going to a doctor in person, and it has saved me personally a lot of money. They’ve also helped me find new in-network providers that can take new patients on short notice. This kind of thing literally saves me hours of my life that I would’ve spent on the phone. There’s so much frustration dealing with doctors and health insurance, and HealthJoy makes it all easier.

Using HealthJoy is truly a joy! It is an awesome perk I get with my job. As a new manager/ leader in my company, I have found it difficult to find time to make multiple phone calls to insurance and to doctor offices to make appointments. In HealthJoy, by communicating with one of their concierges/ reps, it literally only takes a few “clicks” and selections to find a provider and get scheduled with them. It also shows your payments/ copays in writing so there is much less guesswork and worry about surprise payments. I feel like I could never function without HealthJoy again!

Tele doctor reviewed my emergency room diagnosis along with some other past medical history documentation and suggested to me that the ER doctor missed putting me on the steroid and the painkiller along with the antiviral for shingles. I’ve been in extreme pain and utterly exhausted even after consuming 1000 mg per day of caffeine. The app does not even offer my insurance ID card but it provides all of the other plan information to the point where I could quote you the cost for a specific procedure but again no ID cards. Huge shortfall for any client or human resources department. The Tele doctor told me to go to an urgent care and get a prescription for a steroid and a shingles specific painkiller but none of that information saves to the completed doctor call task on the app. The urgent cares think I’m crazy and begging for pain meds thanks for making me look like a moron and junkie.