HY Hack 3.8.24 + Redeem Codes

I woke up in middle of night with an earache, I get at least 2 a year, it was bad pain, my face was starting to swell.
Now my doctor is not going to be open for at least 5 hrs, I’m not going to the emergency room because of cost, the hours wasted to be seen by someone...besides, I’m in a room with a lot of sick people...chances are I’m going to catch something...I usually also do.... but then I remembered about this program my husband’s company got for its employees. Hallelujah, the best thing ever. ...I answered some question on the internet through the app you download. ...within 5 min the doctor called...told him what was going on, he ask me a few more questions. He called in some antibiotics and some ear drops.
This is what will blow your mind, with 30 mins from the time he called me back I had the meds in my hands , went to a 24 hr pharmacy with drive Thur window. My doctor wouldn’t have been open for at least 4 hrs. ....by that time the antibiotics were already working and I was feeling better.
I’m telling you it’s that easy, that wonderful and that fast. A+++++

This is the 4th time I am using this app. I used it three times for rashes and once for a bad cold. I was actually helped with the cold but had to go to an actual doctor because the help I received on HY did nothing for the rashes and moreover prolonged my problems with them.

My first few experience with HY were decent in terms of wait time and customer service, but my last two experiences with either were very bad. I had serious technical issues with the process that wasted a lot of my time. First of all, the video waiting room never shows up in a dashboard, so if I make a video appointment an hour away, I can’t let my phone sleep or use any other apps during the wait or I will loose my appointment. So now I do phone calls only and last night I revived 3 phone calls that hung up as soon as I answered them. Then the customer support argued with me / invalidated me about whether that happened! It was ridiculous and unnecessary because all I wanted to do was be added back to the beginning of this list because that was a technical issue and not my fault. So I’m trying that appointment again this morning but worry that the same thing will happen and that I wont receive any help from customer support.

I like the concept of the app but have not had good results whether or not they can successfully connect me with a doctor. After today I might not think it’s worth it to ever try again.

A chest cold has been morphing into something a little more serious. With COVID-19 taking root, I didn’t want to go to the ER, doctor, or med express for a condition that is serious, but not an emergency. I also needed answers in the middle of the night, instead of having to wait until my primary care physician opened. I remembered last minute that I had access to this app. It did take a couple of hours to get a call back, but this was not such an emergency that I thought I would be harmed much by the short wait. I received a call back, talked to a doctor who walked me through my symptoms and diagnosis. She also screened me for COVID-19 to rule it out and sent prescriptions off right away. Before the call ended, she emphasized certain health procedures related to my diagnosis and keeping healthy at this trying time.

This was such a wonderful process and I appreciate the care offered.

I have never had a good experience with this app. First of all it takes them forever to actually get connected to me, they always seem to be “backed up” when I do finally get to speak with a doctor they tell me “you should be fine, if it gets worse go to the ER” ok well I wouldn’t be in contact with these doctors if I was already “fine” I had busted a blood vessel in my lip while brushing my teeth and caused my lip to swell suddenly. My lip was huge! I couldn’t even close my mouth all the way and the doctor told me I should be fine, and to continue taking Benadryl because he assumed it was an allergic reaction. This doctor never asked me any questions about what happened right before my lip started swelling or anything else that had happened that day. Luckily I called a friend who suggested I popped a blood vessel and told me to stop taking Benadryl and start taking Ibuprofen because the swelling is injury related no allergy related. These doctors probably could have figured that out if they took the time to care but instead they told me I was fine and did whatever they could to end my phone call with them.

I have nothing but bad things to say about this app. Sadly, it’s 100% free and I still have nothing good to say. Out of everyone, only ONE doctor has ever been nice to me on here. Other than that, I had a therapist say she would do this and that to help me and completely ghosted me! How reassuring for my ailing mental health! I’ve had doctors who won’t even listen to what I have to say. Today was the last straw with a doctor who immediately said I had something that didn’t even align with my symptoms… when I decided to voice my opinion he went on to say “well I can’t diagnose that obviously that would have to get tested at urgent care” followed by him insisting it was one thing. The after visit summary, he diagnosed me with what I said I had to begin with. That’s beyond frustrating because 1. I was gaslighted. 2. I received no medical advice or care for what I’m currently dealing with. It was just me dealing with another rude doctor on this platform. I’m not sure why they are so incompetent. Idk how anyone has anything good to say about this app but maybe it’s just the doctors in Utah who need to get their stuff together.

I appreciate the services provided by the professional. Using app to communicate with that same professional each session is arduous and overly complex. I cannot find how to get notifications within the app to appear on the phone screen. If the appointment confirmation is missed because of this, I must start all over to describe my symptoms to request another appointment with the same professional. It would be helpful for it to acknowledge the miss and start from where you left off. Also, old appointment schedules disappear from the notes. You can choose to be sent an email w/the info. If the message center through the app is the only way to communicate, why would a separate email be needed? If email is possible, why can that not be a more regular means of communication rather than using the isolated app? That interface is awkward.

I bought this telehealth stuff through my employer, which is a school, at the beginning of the pandemic in March. I read reviews about how backlogged they were so I never used it until now, which is July 5th, middle of the night. I went to our 50th annual family reunion a few days ago and came back with what I’m 99% sure is a brown recluse bite. Living in Oklahoma and Arkansas for almost 40 years, I’ve somehow never gotten one, but I’ve known many people who have. The app said I’d receive service in less than 10 minutes and I’ve been waiting roughly two hours and it’s crashed once. This was an estimate, granted, but that’s a pretty crappy estimate. Now it’s coming up on 5am, and I’m up much later than I intended. If this is a recluse bite, which I’m near certain it is, rest is a main component of healing. It just takes the convenience out of it when the wait times are so incredibly off track. I recognize that’s a very first world problem to have, but still. How long is too long to sit and wait? 5 hours?

I have a membership to this service, but every time I try to start an appointment for my sick child it returns an Internal Server Error and won’t proceed. The first time it was about requiring her to register first but didn’t say how. Eventually I found where to register, but when it requires me to select a pharmacy, it returns the same error no matter which pharmacy I select, and thus I cannot proceed to actually have an appointment.

Tech support is closed until tomorrow (I opened a ticket) and there’s no option to bypass the not-working pharmacy setting (even if I set a preferred one first, I can’t select it during registration without the same error) to actually talk to a doctor, and thus the app is entirely useless other than for wasting time.

The problems exist on my wife’s phone with the latest iOS 15 and on my phone with the latest iOS 16 both, so it’s not a matter of using old or unsupported systems, it’s clearly a problem with this specific app and the system behind it failing.

I’m very dissatisfied with this app. Every time I try to login I can’t. It brings up a number for me to call instead. I deleted the app and tried again - created a new password then logged in and my session expired - before I was even able to do anything on the app. I don’t want to call - I want to do everything from the app. In the past, two years ago when our school district gave us this option, the app worked great. Not sure what has happened.

I used the app about a month ago and ended up calling because the app wouldn’t work and talked with someone that I couldn’t understand and he had to read all the disclaimers that I would have seen on the app. He had to repeat himself several times because of not understanding him - once again very frustrating. I give this app two stars because I finally got to a Doc who was very friendly and to the point. I’m frustrated with the app - not the doctors.

Getting medical help was great. Got an appointment the same day and saved me a trip to the doctor that probably would have been a couple of days later. Mental/counseling help - not helpful at all. I have tried 4 times to get an appointment each with a different person. I chose from the available dates and times for each (3 appointment options for each one). All have been rejected and only a couple responded with possible times that were weeks out. If the times aren’t available, they shouldn’t be posted. This service is supposed to provide for timely and convenient help. Trying to get mental/counseling help through this service has only compounded my issues. My son experienced the same problem getting mental/counseling help from this service.