Meijer Rx Hack 7.4.1803 + Redeem Codes

Needs to offer auto refill option. Any with the box to “refill” in the list are grayed out even if there’s remaining refills. The list of prescriptions is a maze. Maybe show Rx drug name and collapse history in a pull down, otherwise it’s difficult to know which of the repeated prescriptions is the latest or has remaining refills left. - Example, had to look at details for the third repetition in the list to find a remaining refill listed. Need to allow a better option to add a payment method than coming into the store. Add ability to refill prescriptions with no remaining refills with a delay while you contact the prescriber for authorization. Take a look at Walgreens app for a nice example. I like some of the options with Meijer but you need to work on app more.

It is easy to complain when things go wrong- But - just sitting here looking at my prescription that needs filled & thought I need to let all of you know that YOU ALL ARE MUCH APPRECIATED!! I have been using Meijer Pharmacy for a long time & finally it has worked out with your help to finally get all my scripts in one place. You all are always kind, patient, respectful, courteous, go above & beyond to help & give great customer service!! But, I also appreciate the atmosphere you all provide amongst each other(cohesion, respect to each other in the workplace). I miss some of the past pharmacy workers that started this journey & have moved on in their lives. But the veterans you have left, continue to exhibit what our world needs today! Newbies on the Meijer Pharmacy-staff- you have been Great too!!! Thanks for your service everyday you come to work to give us Great Service!! Keep up the Great Work!!! vorsdl

UPDATE: I reduced to one star because patients are no longer able to get scripts filled the same day through the app. You have to call in the refill to get it the same day. So why have the app? Worst update ever.

The recent update did make it easier to read and differentiate between my scripts, but it came at the cost of making it even more difficult to get into the app. Prior to the update, it took too long for the app to load, but now, it takes several attempts of signing in and waiting on their version of the blue loading circle to even be able to see my scripts. In addition, they still haven’t connected their specialty pharmacy to the app, so if you have a script there, you have to call to get a refill. (The staff at the specialty pharmacy is great, but it’s not convenient at all.) You can see that script in the app and press “request a refill”, but it does nothing and does not fill the script. They need to bring in some new, experienced app developers to assist with the performance and then make a few changes that would greatly improve the patient experience.

We need to be able to see the prescriptions on file with the pharmacy, even if we have to call to get them filled instead of using the app. We need to know what we still have left on file! Also, there needs to be an option to add the scripts to auto-fill status! Also adding text notification option should be on the app! I see they added when a script is set to auto fill, which is a step forward. I have several scripts that were showing on the app the other day due to be filled in a few days, but then they disappeared on the app. Pharmacy doesn’t know why, but they did already have them filled when I got there. I think there should also be an option to pause refills when you have too much from auto fill. It should ask you for how long you want to pause it. Work on these things and it will be the best thing out there! It will also free up the pharmacy phone lines, which they never answer at my store, yet no one is ever on the phone when I go there?

I love using the app because it makes managing my families prescriptions so easy. Unfortunately, it doesn’t work half of the time. I will try to log in and it takes a while to load and sometimes just won’t until I restart the app a few times. Once I finally get logged in, the pages don’t load properly and often just show a blank page. It takes several times of restarting the app to get any of the pages to load and then I can’t refill or set reminders because the buttons won’t work. This happens most of the time I try to use the app (I usually go on about once a month) and then randomly it’ll work perfectly fine without any issue. Not sure what the problem is, but hopefully they make improvements to fix it. I don’t think it’s on my end because I keep the app fully updated and will have full strength wifi and 5 full bars of service. All of my other apps will work fine except this one.

I like to have my prescriptions auto refill especially on meds I take daily. However, I can never plan on a specific date to pick up because there is no estimated pick up date (nor estimated refill date) listed in the app. Also, the app should provide detail about what stage of the process my requested and/or auto refills are currently in. Including if it was sent to insurance for approval, picked for delivery to store, delivered to store for processing, ready for pickup, etc.
It would make planning my week and/or month much easier for picking up life saving medications as they are refilled rather than waiting for a text message to let me know the day or day before.
Also when a prescription is now on zero refills but the last refill has not been picked up yet, the app should keep it active and not move to zero refill. The app should list how many refills are left and how many are in progress of being refilled until both are zero.

I loved the app when I first started using it. It was so much better than managing prescriptions manually or using the touch tone telephone system. But in the past 12 months it has become increasingly unreliable - not a good trait if you depend upon prescription medicines. Sometimes the notifications work and sometimes they don’t. The latest issue was an endless loop that wouldn’t let me login. And when they fixed that problem, I found I had a scrip on auto-renew that isn’t renewing, but the app thinks everything is OK and won’t let me renew. I have to “call my pharmacist” to fix this problem. That’s so ironic since that’s what I did before the app. Talk about two steps backwards! Even the pharmacists shake their heads when you ask about problems. I have had half a dozen problems - of all different types. The variety of glitches make it very inconsistent and unpredictable. Use at your own risk!

It pains me to write a review like this, especially for an app that could be so much more. This app appears to have been updated several times, yet the outcomes have been mediocre at best, and at worse, breaks the app. If changes or updates need to be made, and that is to be expected with nearly all apps, then they need to be adequately tested before being rolled to users.

The last update for example obscures the price of the prescription behind the panel that shows Reminders and Information (iPhone 10XS MAX). This inconvenience forces me to either call the pharmacy or wait for a text from pharmacy to confirm the prescription cost. A previous change to app removed the refill prescription button. Frustratingly, occasionally will fail altogether.

This app is very easy to use. I like the fact that I don’t have to remember when I need to order a refill. I automatically get a reminder every month. A text comes when when it is time to pick up a medication. I can fill out my dob choose which medications I want it pick up, sign the screen and pick up my prescription. Many times I just go to the pickup window without even filling out the information and the meds are ready. This process makes it quick and easy to get my prescriptions.

There doesn’t seem to be a way to set notifications up so that I get only one text per order as opposed to one text per prescription. It’s annoying getting 5 texts at once when I just placed a single order, even though it’s for 5 medications.

Payment is frustrating. There’s an option to enter (and, allegedly, to save) payment information, which I have done in n more than one occasion, only to have to pay when picking up the Rx anyway. And there is no way to view or change payment preferences in the account settings on the app.

For all of its pharmacy’s faults, Walgreen’s app is far superior to Meijer’s. I wish the Meijer app developers could refine this app so it’s as good as the one for Walgreen’s pharmacy.