Priority Health Member Portal Hack 2.1.2 + Redeem Codes

I want to like this app, but it’s hard. I have had to reset my password I don’t know how many times because the app won’t remember my password. I REALLY hate that I have these notifications in the app that won’t go away even after I press ‘dismiss.’ I have one on my Home Screen telling me to ‘complete’ 24/7 virtual visits. I have all that set up so I press complete and the notification is still there. Same with the ‘see claims & download EOB.’ I have a million old claims that I’ve already looked at and I press ‘dismiss’ and they’re still there. It’s just annoying. 😒

I am absolutely NOT HAPPY!!!!!! I was sold this plan through the Market Place. And was not even told once that it is a “Virtual Plan”. I never even heard of such a thing! I get my card in the mail and try to set it up on line, on this app, and via phone and am not able to do so!!!!!! So, when on the phone trying to contact a representative through Priority Health, I was the 23rd caller on hold to get through. After and hour and a half on hold, the music and repeat recordings stopped and I thought, awesome, finally going to talk to someone! NOPE! It went right to the recorded survey as though I did talk to someone!!!!!! I haven’t even TALKED TO ANYONE!!!!!! Press 1 if you are satisfied and representative answered all your questions. Press 2 if you are not satisfied. Press 1 if you would recommend Priority Health to others. Press 2 if you would not. ETC.
All I want to do is find out how I am to use this! On the paper that came with the card attached it says to call the customer service #. And that I am required to first set up a virtual appointment from an assigned primary care physician. Does that mean one of your’s or mine????? I will never know because, NOBODY KNOWS!!!!!! And I can’t get through to them and this app does not provide any information regarding any of this!!!!!! I clicked on every option trying to set this app up. And when I hit save, it does NOTHING!!!!
I DO NOT RECOMMEND THIS HEALTH INSURANCE, nevertheless, THIS APP!

In other words, this sytem is down more than it is functional. No one likes a complainer…i would much rather praise a well-conceived and well-maintained system, and i have multiple times. So, Where to begin? The web version of my portal was up for a few weeks, then lapsed into “404 Error”, and has remained in a coma for weeks. Now the mobile app has gone to sleep as well. The catch-all error message of “double-check your password” prompted me to change it, which I did - only to find out with a phone call that they are doing system maintenance - it had nothing to do with my password error at all. Would it not make more sense to post this, instead of another wrong error message? So i wait three days and call them, only to be on hold for 25 minutes, with a useless loop of a recording that offers no options. Finally gave up. Be warned if you go this route…Priority Health makes a lousy first impression. I will happily change my rating if they get their act together…we’ll see what the next few weeks bring.

Stands to reason the negative reviews are from seniors right? I’m 65 but embrace technology. Very easy to navigate and drill down to detailed billing.
The one gentleman who said you can’t print needs to know when you hit “download” you need to find your download app folder in your smartphone and then print.
Also you can always “print screen” iPhone depress home button and power simultaneously. That picture will be in Your photos which is also in Google photos on any desktop. You can print the photo from the smartphone or desktop from there. Also you can email the photo for proof or in a claim dispute etc

Every other app allows me to store my password on my iPhone. Not this one. Would be very useful when arguing with priority health about a 100 percent covered procedure they left 40 bucks hanging on me. Perhaps that’s the plan. Make it hard to contact them and people will just pay it to make it go away. Not this guy.

Hey, I am back again. Priority Health as a company is terrible. Once again another claim I have been after them to pay has been processing for months. Tomorrow I start calling every day in order to harass them into submission. Also told them I would be leaving reviews wherever I can. This is the first one. Ready or not, here I come!!

I downloaded this app after a customer service representative told me that it would work on Apple devices. I was never able to log in using Safari and he told me their website doesn’t work with Safari. This app isn’t any much better, I’ve been able to log in a couple times but most of the time it’s down or won’t accept my password. It won’t even recognize my password if I do a copy and paste from 1Password, I have to manually enter it!

Have used this app and although there are many options offered, navigation can be difficult and updating anything is a total pain. Recently told to update a new password and kept getting bounced back to the change password page after submitting the new password. Useless. If you need anything call the customer service number. I have had excellent results by doing that. Enjoy!

Frustrating because it no longer works
I go in and get a white screen. No error no message nothing. I deleted the app and reinstalled. I waited for another release and tried again. Support even tried to help ur all
They did was ask what error messages I got. None. Its a white screen.

Ow that I’ve read other people’s reviews of clearing is a known issue

So I log in via the web. Annoying to get an email that sends me to the site that says I have a message which then says I have document that I can go ok at. The. I have to back out of the document and go back to the next message that says there’s a document and go to that document. Usually is an eob

They really need to make a more user friends experience and also make the app work

I asked a customer service question and got no response. Asked again 4 days later and still nothing. Now I’m on the phone on endless hold even though I’m supposedly the first person in the queue. Do they have only one person working the phones?

Update: More than 6 months after posting this I got a response from the app developer. Not sure how they are going to fix the customer service issues with Priority Health

Cannot access after registering. Keeps telling me I have wrong username/password. I wrote it down it’s not wrong. Doesn’t send email to change password. It did it once and after putting all the info in it told me the link expired. Tried everything again and the not a robot pictures only accept 2 pictures not anymore. Reloaded app and it seems worse. Junk. Sick of trying!