Safeway Pharmacy Hack 7.4.1700 + Redeem Codes

I have a few of the same identical scripts shown but have different quantities listed. I can only tell the difference based on remembering the script date. Why not include the quantity of pills for each script so I can see what the price is and be able to determine if that's a fair price or whether the price has increased much. I like to use several Rx discount apps but I can't use them with the Safeway app because none of the listings for my scripts show the qty. that my doctor prescribed. I have to wait until I actually pick the scripts up and ask the pharmacist what qty. was prescribed then run the apps to determine the best price available.

TLDR; add the missing "number of pills" for each prescription listing

This app just like the desktop website has nowhere to see which prescriptions are ready to be picked up or which ones that have already been picked up etc! I hate to compare but I’m gunna lol
With the Walgreens site I am able to see which prescriptions are ready to be picked up which are due or not due for refills which ones are delayed etc sooooooo much more information available with the Walgreens site not to mention it is so much more user friendly and easier to understand everything has a tab I don’t have to be constantly searching for the information I am needing, it is literally 1 click away not lost somewhere in the mix of confusing or nonexistent tabs! The Safeway apps and the Safeway website are seriously the only thing keeping me from switching to using them as my only pharmacy but until these things are addressed and fixed I will just continue on with Walgreens who I am already so unhappy with because of their rude and uncaring pharmacists and staff members! That for sure is the one thing Safeway does have is incredibly amazing pharmacists and employees with the exception of 1 employee an 1 pharmacist but that is easily remedied for me by just choosing to go on days that those two aren’t working! PLEASE FIX YOUR APP AND YOUR WEBSITE THAT I GO TO FROM MY HOME COMPUTER THEY ARE BITH DO AWFUL AND ARE NOT USER FRIENDLY!!’
Thanks 😊

I dread my monthly Safeway pharmacy use. As soon as CVS or Walgreens offers a similar price for my meds I’m leaving Safeway and never looking back. Every month my doc calls in meds and every month it’s the same shinanagans of no notifications and my medicine not being filled until I call them and ask them to fill it. So my docs call Safeway and says says fill it and then I have to call in and say fill it again. I usually waste a week or two during this process waiting for everyone. The app just gives a date of when the prescription was sent but nothing else. No info on if it’s ready, being filled, received refill from doc but not filled yet, on hold because of insurance, if further action needs to be taken or anything. SUGGESTION: If the prescription isn’t “ready for pickup” the app should specify the status of the prescription. For example an estimate of when it will be ready, it’s on back order, it’s on hold waiting for insurance or pharmacy needs more information. Something besides dashes and infinity signs. If the prescription is waiting for the customer to fill it then an option to do so is needed

I’ve been using this app for at least a couple years. Seems to be getting worse. First of all it is soooooo slooooowwww it makes me think back to the trauma of dial-up internet 😫. Also, sometimes it freezes and says something's wrong try again later. That happens quite frequently actually. I won’t repeat what all the other reviewers said in the interest of not being redundant.
On the good side, the staff is always friendly and courteous. It tells me when my meds are ready to be picked up. I am able to order refills on the app most of the time and it lets me choose if I want a Rx filled the next day or ASAP. It’s usually convenient if I can open it without freezing or telling me to get lost for now.
So Safeway, these are our prescriptions ya know? This is very important. We need better access to our info about our medications. Also, please stop understaffing your pharmacies. Too much stress and being in a rush like many pharmacists are these days begets human error. In pharmacy medicine the result of errors has the potential to be deadly. Not cool.

I’m LOL’ing because the comment on Version 7.2.3 is “Major big fixes.” Well, I could get the app to work 10-20% of the time before this update but now I only get “technical problems; try again later...” Major bugs fixed in place, maybe?
This app is handy and helpful when working. It makes initiating refill requests simple & provides useful info on when your Rx is ready for pick up. However, in recent months it’s been flaky, as mentioned above—luck of the draw whether it would work. When it was working, often the dates when it was time to refill a med would be off by a few days (always later than should be), e.g. instead of 30 days, it would give a date that was 32-35 days after the last fill.
In the few days since the latest update, I’ve gotten the app to work once. In that session, after I looked up one drug, it was back to “technical difficulties.” I wish they would hire competent developers or pay them enough to care or fix whatever the source of the problem may be.

I don’t always have the time to go to the pharmacy, much less be able to make it before they close, so I do most of everything on the mobile app… With that said; the app although recently underwent an major upgrade for the UI, is still lagging severely!!! I have been having issues getting the app to open at the login screen & when I do get in to be able to request refills, I will go through all of the steps just to get an error stating that my request could not go through due to technical issues or something of that sort & then it kicks me out yet again… Also, I have updated my address for delivery but when I do make it through all steps, it continues to show my old out of state address & I have to repeatedly change it with every delivery request… The concept is great but it needs many, many, MANY improvements!!!

This app is terrible. We used to use Walgreens and their app lists when the rx is ready, if there’s a delay, the cost and qty of the rx, among other things. I also use CVS and their app is clean and easy to use and also lists the price, qty, and if the rx is actually ready to pick up. This app doesn’t give you info about your rxs. You have to go into the refill from list menu just to see if your rx is on the list and then if you click on it, the only way you can tell if it’s ready is by the “last filled” date but it doesn’t give a price or qty. I have text and email alerts set up and only get notifications sporadically on about half of the meds. Love the pharmacy and employees at our local store but this app is ridiculously stupid. It’s getting frustrating enough that I am considering a different pharmacy because we have a family of 5 and it’s too confusing to manage their rxs with this poorly designed app. I hope they update and improve it soon.

This app was great when I first got it before it was redesigned. But now I can’t really use it because several of my prescriptions are stuck. Somehow the app thinks they are still in the process of being filled or weren’t picked up. I contacted support and they said they would forward to engineering. Several days later I have not heard anything back. Has been a very frustrating experience, especially after the previous app worked ok (minus crashing or not working outside of business hours). Overall it’s a great idea but right now it’s just not working well enough to be useful. So disappointing...edit...months later I’m still waiting for these things to be fixed. Have taken off another star because I can’t really use the app anymore and it’s causing more confusion than just calling in my Rx. Very disappointing :( do you all have an update in the works? What is going on?

I use this app to keep track of my prescriptions, to order refills and to get reminders. It is easy to use and I like the fact that it lets you know when items are ready to be refilled (within the app) and ready to pickup (within the app and with text messages). I also like that it lists your doctor (s) as well. The only missing feature would be to add the status of items “in process” so you could know the reason why a refill is not ready as planned, ie “Waiting for prior authorization”, “Waiting for inventory”, “Waiting for new Rx from doctor” etc.

This is my first app review and I barely want to give the app 1 star. Nothing about it is user friendly.
First, I kept getting locked out of the app and it would not allow me to change my password.
Then I couldn’t figure out how to find the status of a new prescription.
You have to go to the “refill from list” to check the status of a prescription which doesn’t make sense.
I then needed to refill an additional prescription and switch it to a different location so I didn’t have to go to 2 Safeway. It took forever to change my home pharmacy and tried several times to refill my prescription at the new location and the app wouldn’t allow it. I followed all the instructions I found online; they were useless.
The refill request went to the wrong location and there is no option to cancel the request. I left a voicemail for the pharmacy and I hope they check their message before they start filling the prescription. I don’t want to waste their time!
On top of it all the all is so slow! I’m not sure how it’s 2022 and we still have such poorly designed apps.