Name: Soothe: Wellness On Demand Hack 7.0.5 + Redeem Codes
Rating: 4.7 (12299 reviews)

Screenshots

Description

Spa-quality wellness and personal care services delivered to you, on your schedule –– at home, at the office, or on the go.

Soothe is the largest and most trusted on-demand wellness platform in the world. The Soothe app connects you with top wellness professionals in your area, any day of the week. Providers on the Soothe platform are licensed, certified, and highly-skilled massage therapists, estheticians, and cosmetologists who can offer:

• Relaxing Swedish or Deep Tissue massage
• Recovery sports massage or Percussive Therapy
• Prenatal massage to promote wellness during pregnancy
• Skin care, including facials to help with hydration, aging, stress and acne
• Haircuts & styling
• Beauty services, including spray tanning...and more

ON YOUR SCHEDULE
Simply choose the type of service you want, the time and place you want the specialist to arrive, and Soothe’s platform will match you with the highest-rated provider in your area who meets your criteria. Whether you’re looking for a facial to look more youthful or a 5-star full-body massage, Soothe has you covered from head to toe!

PERSONALIZED ENHANCEMENTS USING INDUSTRY-LEADING PRODUCTS
Providers on the Soothe network can personalize your experience to ensure you’re getting the best treatment. Having neck strain due to too much time in front of the computer? Would you like to add hot stones to your massage? We’ve got you covered.

And Soothe has partnered with industry leaders in the wellness and self-care space, including companies like Therabody, Hydropeptide, PCA, Skin Care Authority, and Dermologica to ensure you’re getting the best products that match your specific needs.

A NETWORK OF PROFESSIONALS YOU CAN TRUST
With its award-winning Trust & Safety team, Soothe only accepts the most experienced, skilled, and background-checked wellness providers onto its platform. All providers in the Soothe network are licensed/certified and insured, and are continuously monitored to ensure the highest quality standards are met. They’ve had extensive experience and often possess multiple, specialized certifications.

GET EVEN MORE WITH AN OPTIONAL MEMBERSHIP
Soothe’s optional membership plan, Soothe Plus, allows you to book unlimited discounted services to help you make wellness part of a healthy lifestyle. Various plans and packages are available to meet your needs. Download the app for more details.

ADDITIONAL SOOTHE FEATURES & BENEFITS
• Book a Soothe spa party for a bridal shower or group pop-up event
• Purchase gift cards to say thank you to friends, family, or colleagues
• Refer friends to Soothe and earn free services

Version history

7.0.5

2023-05-08

Introducing Inbox, the new easier and faster way to communicate directly with your Provider. Now you can chat with Providers directly within the Soothe app. Ensure all details about your personalized upcoming appointments are met and answered.

7.0.4

2023-05-01

7.0.3

2023-04-13

7.0.2

2023-03-27

7.0.1

2023-03-15

7.0.0

2023-03-13

6.5.2

2023-02-23

Thanks for using Soothe! We update our app as often as possible to make booking wellness and beauty appointments seamless and enjoyable.

In our latest update:
- A brand new home screen, where you can browse all of our wellness and beauty services

6.5.1

2023-02-20

6.5.0

2023-02-06

6.4.2

2023-01-23

Thanks for using Soothe! We update our app as much as possible to make booking wellness and beauty appointments seamless and enjoyable.

In our latest update:
- Improving the options you have to modify an appointment
- Lots of bug fixes & performance improvements

6.4.1

2023-01-19

6.4.0

2023-01-05

6.3.0

2022-11-07

Thanks for using Soothe! We update our app as much as possible to make booking wellness and beauty appointments seamless and enjoyable.

In our latest update:
- Improving provider profiles to provide you with more information to pick the right provider for you

6.2.1

2022-10-19

Thanks for using Soothe! We update our app as much as possible to make booking wellness and beauty appointments seamless and enjoyable.

In our latest update:
- Making it easier to rebook with your favorite providers
- New functionality to help get your appointment requests filled

6.2.0

2022-10-12

6.1.7

2022-09-20

Thanks for using Soothe! We update our app as much as possible to make booking wellness and beauty appointments seamless and enjoyable.

In our latest update:
- Improvements on our bookings and appointments pages
- Performance and bug fixes

6.1.6

2022-09-16

6.1.5

2022-09-13

6.1.4

2022-09-12

6.1.3

2022-07-28

Thanks for using Soothe! We update our app as much as possible to make booking wellness and beauty appointments seamless and enjoyable.

In our latest update:
You can now signup for SoothePass™ in your account settings! Try the membership for up to 30% off all services.

6.1.2

2022-07-13

6.1.1

2022-06-13

Thanks for using Soothe! We update our app as much as possible to make booking wellness and beauty appointments seamless and enjoyable.

In our latest update:
- Allow users to delete their accounts from within the app
- Lots of improvements and bug fixes

6.1.0

2022-05-26

Thanks for using Soothe! We update our app as much as possible to make booking wellness and beauty appointments as seamless and enjoyable as possible.

In our latest update:
- Introducing our new membership plan, SoothePass™! Subscribe today and receive monthly SoothePoints, which you can use to book services at a discount
- Lots of bug fixes and improvements

6.0.3

2022-04-25

Thanks for using Soothe! We update our app as often as possible to make booking appointments as seamless as possible.

In our latest update:
- Updates to our booking flow, including improvements when you pick your provider when booking an appointment
- Bug fixes and performance improvements

6.0.1

2022-04-11

Thanks for using Soothe! We update our app as often as possible to make booking appointments as seamless as possible.

In our latest update:
- Updates to the home screen to provide easier access to our top services
- Fixes to allow you to pay for appointments using Apple Pay
- Bug fixes and performance improvements

Ways to hack Soothe: Wellness On Demand

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Ratings

4.7 out of 5

12.3K Ratings

Reviews

gditila, 13/05/2019

An exceptional experience for all!

We are four ladies that get together once a year. We usually book massages in town at a salon. This year we booked with Soothe for massages in our rental cabin. The booking process was fairly easy with very good communication from Soothe to book what we wanted (2 masseuses, four 90 minute massages). Due to a limited number of contracted providers in the So Lake Tahoe area, one masseuse signed up for all 4 massages. I was assured that Jamie B was up for the challenge. And she most definitely was! She was charming, interesting, friendly and amazingly strong with no decrease in length or quality of massages despite the 7+ hours she worked (with less than 10 minutes of ‘down/personal time’ between massages). She’d driven 2 hours to reach us and had a return drive of equal length yet was as cheerful and energetic when she left as when she arrived. If Jamie B isn’t the face of ‘Soothe’, she certainly should be! We definitely recommend Soothe and will book again! Thank you Soothe and Jamie B!

Ksnazzy, 06/07/2021

Therapists are great! App, not as much

I've only had 1 problem therapist with the many massages I've gotten through Soothe.
The app hasn't been showing me the new therapists I've recently seen, who I may wish to book with again. I just have a line up of the ones that saw me well before the pandemic started. I'm not even sure if they are all still working for Soothe, because I've tried to book prior therapists in the past and them it seems I learn they are no longer on a schedule, though they still are in the lineup of therapists.
The tipping part of the app is a problem for me as well. I usually give cash tips, which means the app then bugs me every time I go on it to 'tip the therapist'. The amount to tip is associated with a changing face from smily to frown, depending on the tip size, and since I tipped a good therapist with cash, I certainly don't want the frowny face on their name.
I told the above to customer service when I needed to give a tip through the app because I didn't have enough cash on me. The app brought up the penultimate therapist I had seen, and I accidently have the tip amount to them and I had to call customer service to get it fixed. The service guy told me to delete the app and reload it to my iPad, I did, and the problem still exists.
Bottom line-therapists generally great, app needs some work.

Nitaaa17, 24/08/2021

Terrible Customer Support

I used Soothe a few years ago and really enjoyed it. Then a couple of months ago I decided to return. I saw they had a subscription and I was excited to try it out. I had a credit from my previous use of the app. When I joined the subscription my credit didn’t apply. I went to their customer support chat and asked why it wasn’t applied. The customer service rep gave me a confusing answer but said it would be applied next month. I asked if he could clarify because I didn’t understand why it wouldn’t be applied in the first purchase and his answer was “I already told you why.” I was shocked!!! I asked if he could have someone call me to better explain and he said NO! The next month comes around and the credit was still not used. Again I contact customer support to ask them to use the credit. They told me they couldn’t give me the credit because they already charged me. I asked them for a refund and they said no. They told me my option was upgrade the massage I chose and apply my credit that way or IT WOULD BE USED NEXT MONTH (just like they said last month). I told them I wanted a refund and the customer service rep said that they would have a supervisor contact me in 24-48 hours. No one ever called me. What a surprise.

Terrible and rude customer service. I would not recommend because the moment you run into an issue you’re out of your money and they refuse to cooperate and/or try to resolve your issue.

AERDENEME, 17/04/2019

VERY SHADY!!

I love the idea of Soothe and, despite a few bad experiences, was open to giving them a chance. But then I discovered that it is almost impossible to cancel my membership and now think they are an absolute scam. I first tried through the chat app and got ghosted several times once I connected with someone and mentioned I wanted to cancel my subscription. I then emailed and got a response back saying that they could do it. I was not asked for further information, so I assumed my subscription had been successfully canceled. A couple months later, I discovered I had been getting credit card charges for the last couple of months. I then called to cancel. After a 40-minute hold and an entire discussion with the phone operator during which I said multiple times I would like to cancel my account (and the person seemed to acknowledge my desires), I was about to hang up when I said, "Just to confirm: my account is canceled, right?" The response was, "Oh, let me go ahead and GET THAT STARTED RIGHT NOW." They also refused to refund me for the two extra months, even acknowledging that the email exchange did suggest that I needed no further action to cancel my account. Before this last sequence of events, I might have given them the benefit of the doubt, but I am now convinced they make their money by tricking people into not canceling their memberships. STAY AWAY WHILE YOU STILL CAN!!!

Just Your Usual Reviewer, 18/12/2019

Does Soothe even HAVE therapists?

Twice I've tried to use this app to book an appointment. The first time, I tried short notice of just a few hours but was disappointed (although understanding) when nobody was available. The second time, I tried to book ahead of time and the app never found a therapist to fulfill my request. At these prices you would think they'd have someone ready to go, but both times Soothe completely failed me. I downloaded the Zeel app and had a confirmed appointment for the same timeframe Soothe failed at within minutes of signing up -- something Soothe couldn't do given hours or days of advance notice. If Soothe fails you like it did me, there are alternatives that work!

They've now replied to this review to ask me to email their generic support contact. Nothing substantial in their post, just a weak attempt to make it seem like they're pretending to listen. As Soothe has wasted hours of my time already, I don't think I'll be indulging them in a runaround support conversation.

Soothe: own up to the fact that your service is not reliable, be more transparent about what actions you take to improve things, and maybe some of these discouraged customers will come back. As for me, I found a service that works, so I'll be paying them instead.

Tom Cripps, 08/11/2021

Be careful...

I signed up for a bunch of one time massages a couple of years ago over a period of about a year or two, and had mostly good experiences. A couple of times they couldn’t get a masseuse, but mostly reliable. Then a year ago I realized they were billing me on a monthly subscription. I never knowingly signed up for a subscription. I always avoid subscriptions because I travel a bunch for work and I never get value out of them. Anyhow, it took me a while to pick up on my cc statements that they were charging me for over a year. Soothe credited me back 2 months of subscription payments, but not the rest. I was deeply out of pocket. Furthermore, the 540 credit minutes I ‘earned’ I just learned I can’t use even though they said they never expire because they went and suspended my account without telling me after I disputed ever signing up for a subscription. So they left me out of pocket - a good user who tips the masseuse extra - on some phantom subscription, and then they suspend my account with a bunch of free minutes on it that I’ve already paid for. I haven’t had a massage for well over a year due to Covid, and my re-entry to Soothe is as frustrating as where we left off. Frankly it feels that having my minutes I paid for held hostage is at best unethical.

SACP12, 10/06/2020

Little app glitches.

Only reason I didn’t give it 5 stars is because I had a little difficulty with payment. I had a gift card from spa finder and I had some problems putting payment in. However, when I contacted chat they were able to help and direct me. It took a bit but I was told it was because they just started using Spa Finder. It worked out because I am persistent. The other problem, it didn’t give notice that I was not able to get anyone on the time I selected. I didn't figure it out until I went in to app to check to make sure someone was coming and it denied my time stating that there was no one available. It would've been nice for an indicator from app or text to let me know. Once I picked a second time everything went in and worked well. I will say other than these little glitches everything else went very well. My massage was wonderful and it was awesome I could have it done in the comfort of my own place. We had a VRBO rental and it made it extra special for our trip. Michelle was wonderful and I would book her again. Thank you!

missW71, 04/03/2019

SCAM-DO NOT SIGN UP FOR THE PLUS IF YOU CHOOSE TO USE THEY TAKE YOUR MONEY

This is a total scam ! So i downloaded the app and booking a massage you are offered a discount on the massage if you sign up for the plus account which can be canceled at any time which took $115 down to $95 who wouldn't do that since theres no penalty to cancel except if resigning up you have to wait 6 mo. So i agreed and booked massage. The charges were placed on my card instantly. This company says within two hours a masseuse will be at your home so i waited and waited no show so an hour after time scheduled i chatted with a soothe representative who stated they had no one available so i asked for my card to be credited and was told that i paid for the plus subscription and the money now was credits on my account. I tried to book again and it was $20 more for prime time (this is during the time a masseuse should have been here) i chatted with a representative again which he applied 20 credits so i would not be charged as long as i booked that evening . I tried in 6 hours to book 4 different times at which no services were provided. It is now the following day i have tried twice and still no massage! DO NOT SIGN UP FOR THE PLUS IF YOU CHOOSE TO USE THEY TAKE YOUR MONEY AND DO NOT LIVE UP TO WHAT THEY ADVERTISE!

Traci Gross, 23/04/2019

The worst service

I downloaded this app that was recommended by a family member. The service they advertise is very appealing much like a uber service but is overall really a subway service! My first attempt to book a massage appointment was horrible went thru the app requested a female and an hour before the service she canceled. They gave me an option for another female therapist a whole hour later and a male showed up to my door! I turned him away and soothe only offered a $15 credit for my inconvenience! Moving forward a year later because I have heard other horror stories I figured now they may have gotten better and thought I would give them another try and book a couple massage for my boyfriends birthday! I requested two female therapists and book the appointment at 3pm for a 8:45pm appointment so that just In case a therapist has to cancel we can get one by 8:45pm because last time I learned that the therapist cancel a lot. At 8:45 the 1st therapist showed up on time and as the therapist was walking thru the door soothe calls and says the second therapist canceled and offered a back to back which is not a couples massage and they o my wanted to offer a $15 credit. Do yourself a favor and book a spa massage this is the worst service ever!

Tanji J, 05/01/2019

TERRIBLE EXPERIENCE DO NOT BOOK YOU WILL BE DISAPPOINTED

I booked a couples massage, only to find out at the exact time of appointment that only one masseuse showed up! She enters my home and asks me if Soothe, or the other therapist has called me to inform that she will not be showing up. NONE of them called to let me know. How unprofessional to find out at the exact time of your appointment when one masseuse is already there? Y’all about a mood kill?! Right before a relaxing massage? We ended up having to do a back to back session which was not what I booked for. Couldn’t even enjoy a “couples massage”. Thankfully the masseuse was nice enough to change her plans to do the back to back. Highly unprofessional company. They called 5 mins after, and ended up charging me MORE then what my original appointment was booked for. They did not offer ANYTHING for the inconvenience. They just said, “sorry your masseuse didn’t show up!!”, 5 mins after my appointment time. I have already spoken to them about the issue and there is nothing they did to accommodate me. Never will book with this horrible company again. You shouldn’t either.. there are other companies out there like that will take care of you!! If I could give NO star for this sorry service I would!