AlwaysOn Wellness Hack 11.6.0 + Redeem Codes

I only started using this app due to my employer wanting us to...
I use my free/spare time to check in daily to account for everything that I do; (which I was doing for “me” any how, (without needing an app to make me accountable)...
With that, half the time, I find it wasteful because trying to find all the sections you have to go to check off = your updates should be making it easier/quicker for us who are hanging in there — showing the “team spirit”.
But, instead, your latest update only stalls/times you you out (no sooner you sign in)/and, you don’t get real answers from the life coach/helper/etc...
But, I’ll keep on struggling on for the team.

Despite all the “improvements,” every time I use this app something doesn’t work. Today I attempted to complete a health assessment, which involves some amount of work to take blood pressure and look up & enter test result numbers such as cholesterol, etc., and answering many questions. At 87% complete, I reached a page that requires acknowledgement that data could be shared with BCBS, but there was NO way to progress past this point, with the Next button greyed out and nothing else on screen to acknowledge, so had to exit and so it would seem that all info entered is now lost. But I can’t verify that because now the app can’t communicate with its server (“Something went wrong” error). Also, before starting on the health assessment I noticed that no daily data collection has occurred for over 2 months! The data is in Apple’s Health app, I don’t see why there’s no way to force a refresh from there to here. This is making me stressed. Best way to control that and be healthier is to stop trying to use this garbage app!

I’ve had numerous problems with the app but the most recent is the most annoying. Going on day 13 that the app pulls in information from Apple heath but doesn’t actually award points for the data. Every 3,000 steps should equal 1 point and there have been numerous days now where the app shows Apple health step information well above 3,000 steps, but not a single point has been given. I’ve tried everything to reset the connection and nothing works. Something within the app is broken because the Apple health information is shown within the app, but the app is too broken to even recognize it to award points. Extremely disappointed in this below average app but unfortunately I’m stuck with it.

This app locks me out more often than it lets me in. I know my passcode and my password, I log on daily (when it lets me),but I have to call someone every month to get my password reset because I’m locked out. Please fix the app so it won’t lock you out when you are giving the correct info. Orrr make an easy to use password reset that doesn’t force me to call a customer service agent every single time. No one ever picks up until I’ve called 8 times, they call you back at the most inconvenient times when they “hold your place in line”, and then don’t give you a direct line to call back so you have to go through all the crap again.
I hate that my employer uses this for incentive because this app is literally useless.

Well that was a waste of time! Typical government low bid BS. Somebody got paid big I’m sure to create this useless app and then charge insurance companies triple to use it. “Here’s an incentive to be healthy” and then they don’t follow through on their end of the bargain. You’ve earned these points now you have to search high and low to find how to use them. You don’t get credit for your activity half the time either. “Always On” is conveniently “Always Off” so they don’t have to give you credit for your visits or exercise. I’m sure I get the “please contact us at this 800 number” and we will resolve your issue reply. No I’m not contacting you. Fix your app and do what is right by the consumer! Ratings are less than half for a reason!

I only have this app because Florida Blue gives rewards when you jump through hoops. I can think of a million things that will benefit my health more than this ridiculous app. It crashes constantly, the excursuses appear to add rewards to your program but most don’t. I tried to give feedback to someone at Florida Blue because I’ve completed several challenges believing I’d get rewards like I did last year, and was told they made it easy last year because people needed the support and this year it’s harder because people don’t need it as much. Well that’s just not true, and incredibly infuriating!

This app drives me crazy!! Half the time I can’t even get past the log in screen as I get the spinning blue wheel of death. Then I’ll be told the connect has timed out.

I have completed the same assessment three times and a program twice, clicking buttons and filling in answers. Every single time I get to the finish mark, I get a timed out message (even if the screen has just advanced) and I do not receive any points and all the time I spent entering my information is lost.

Honestly, this is such a great concept, but this app is trash. Please fix it.

Use this for my employer’s wellness program and literally have to uninstall and then reinstall every other day to get data to synch with my Apple Watch. Called support line and they advise to uninstall and reinstall as the solution to get it to sync. Not keeping track of my data makes me lose dollars for my fitness program. Beginning to think they make it this bad so people can never get their monetary reward on a fitness challenge or program. I don’t do social media or review things but I am so frustrated with this app I felt I had to say something.

I’ve been using the website for over 3 years and when I had a Pebble watch running Misfit I could sync up just fine (iPhone 6 Plus). Since I switched to an Apple Watch (v2) I have not been able to log into the app and I cannot remotely connect my watch from the website. Super frustrating. I contacted customer support which just told me to reset my password. I’ve reset my password now 4 times and can login online PERFECTLY but cannot login to the app even using the new password that the website allows me in on! Garbage app.

[Update]
Has anyone even looked at making this app functional for iPhones? App says it’s connected to apple health, I’m logged in to my Always on account, yet it has not tracked any activity since June.

Even the WellOnTarget webpage that this is supposed to be exchanging data with says “0 connected devices and apps” (again, the phone app says it’s connected to apple health)

I’ve said this before and I’ll say it again, App has clear issues and no one is addressing them

[original review]
This problem is repeated on two iPhones in our household, the app will somedays synch with apple health and some days will stop syncing. When it stops, it will not record anything for several days. There is no pattern or logic to why/when/how it will stop now what happened to make it come back up. App has clear issues.