Clearlight® Sauna Connect App Hack 1.0.0 + Redeem Codes

Good lord…I had hope that this “new and improved” app would be the saving grace of the atrocious and sad excuse of the original app. But unfortunately, I was dismally let down again. When on earth is Clearlight going to invest in a LEGITIMATE app developer and give us something half decent? This new app isn’t even remotely different or upgraded from the original. Please get rid of this landscape format and archaic functions and build something proper. You make plenty of revenue from your customers. Why not find a decent app developer and create something respectable and more importantly, easy to use and actually FUNCTIONAL? All that we sauna owners want is the ability to connect our devices to the sauna so that we can turn it on and off remotely. Is this too much to ask for? I’m seriously considering selling my sauna simply because I don’t receive this necessary and very simply resource from Clearlight. Shame on this company!

Agree with all the other reviewers here who say this is a miserable excuse for an app. Our sauna is several floors away, and a big selling point for us in choosing Clearlight was the ability to control via the app. Obviously should have read reviews first. Can only hope this company will listen to customers and do something to develop a quality app that actually works. Ridiculous that we spent this amount of money on an amazing sauna and have no ability to use the app.

I purchased my sauna at the beginning of the year, received my sauna in July and got a couple months of good use out of the app functionality. I loved being able to preheat on my way home and have the sauna ready to go as soon as I walked in the door…but no more.

One day my sauna just disappeared from the app list and I can’t seem to reconnect in the old or new app no matter what I try. I’ve walked through all the set up steps myself multiple time and with the assistance of a nice woman from customer support.

The closest I’ve gotten to success is getting a timeout error “ 8023, GIZ_SDK_DEVICE_CONFIG_-
TIMEOUT”…at least that’s different than the never ending spinning wheel 🤦🏻‍♀️

I’m really disappointed that I can’t use this feature and hope the developers get the app sorted out soon.

Amazing Sauna, but app doesn’t connect and has poor UI. Additionally, you can’t get anyone to help at customer service. When you call, you are connected with someone treat gives you a case number, and says you will be called back. Then instead of a call, your emailed some questions, after which providing the answers to, you get no follow up. Extremely disappointed.

I’m not sure why I allowed the negative reviews to influence my decision to wait on getting this sauna but the app has connected and worked 100% of the time all the time. It is amazing to have it on and running when I arrive home

I think the actual Wi-Fi adaptor in the sauna must be bad because this worked fine for months and then just stopped working randomly and none of the troubleshooting works. We will see if the company stands behind their product.

Very straightforward instructions and was able to connect quite simply. Used to have a sauna with no ability to connect via remote

Had no issues connecting my sauna to the app and like the flexibility in being able to preheat from anywhere

Works perfect for us. I love being able to turn it on remotely when I’m not home and it's preheated when I get there.

Actually I cant really rate the app because I was never able to make it work. Tried everything tech support suggested, could never get connected. Had to revert back to the Jacuzzi Sauna app instead. Had trouble with that one too but at least it works.