Friday Health Plans Hack 2.0 + Redeem Codes

I chose Friday because they were the cheapest insurance but that usually doesn’t end well. For one thing, that cheap policy went up a lot. And for a company founded by tech professionals their system doesn’t seem to do notifications. i just found out by chance browsing my account and seeing a denied claim that my policy was terminated two months ago due to non payment of a bill that also was never sent to me. and yet they’re still billing for every new month without actually sending me a bill. This might get rectified by my state health exchange but in the meantime I have been unknowingly uninsured.

Considering Friday Health was created by two technology professionals you would think they would have technology that actually works. Their app is window dressing as it does virtually nothing. Two months in a row now I’ve had to call in and wait for a call back to pay our bill. Their card API was broken this week. Then the app won’t save payment methods which is the only way to pay online. Even after calling in and setting up autopay on a credit card, the app doesn’t display anything that the back office systems save… so yes, window dressing.

In most of the tabs in the app it will open a web browser on safari instead of something functioning within the app itself. If your app is opening a web browser- then why am I using the app? I could just save the space on my phone and use my web browser on its own. Can’t make or save payment in the app so it’s basically useless.

The mobile app is simple but gives me everything I need. I’m able to see my ID card, claims and search for a provider all from my phone.

don’t buy into them. customer service is absolutely horrible, cannot get through to anyone. app does not work, haven’t been able to get my insurance card which resulted in having to pay out of pocket at my dentist appointments WHEN THAT SHOULD ALREADY BE COVERED. a complete waste of money and time and the horrible reviews also speak for itself.

Always issues with either the mobile app, online portal, phone line to make payments. This needs to be fixed. Tried to call Crew Care and when following the prompts it don’t work. Fridays have to do better at this system.

I think it’s works alright, but when it comes to looking for physicians near me it’s not completely accurate. There’s some doctors that say they’re a few miles down the road, but when googling they’re actually a few hours away

I was told by the person that help me find a good health plan said this company was great. Well so far I can’t even get online to view my claims. When I click on one choice it says I don’t have medical benefits.
Don’t get this insurance!

Unable to save payment method or make a payment through the app. Never been a problem until this premium.

Often will hang while logging in, crash-prone, and still won’t display member ID cards or plan information, Customer support doesn’t care, if you can even reach them.