OOLER Hack 1.6.7 + Redeem Codes

I appreciate the ooler impact but not the fight that all of these other reviews reference. Living it is enough without recounting it here. I assume it will be remedied at some point, I hope, since we bought two. But what I would like is to be able to override my schedule whenever I want such as if I jump into bed freezing and would like to warm up and have the temperature drop/schedule resume shortly. Or an unlikely nap. Or when we travel. It shouldn’t be so hard! Also we use wifi thermostats which allow you to adjust from away in preparation, that would be way better than Bluetooth. Finally, I know we are spoiled in a high tech user friendly world, but few such items are as indulgently priced as this product, which is why your customers are frustrated beyond words by how slow responsiveness is on app and how not friendly it is toward users. Please tend to these needs or we will be left with a bad investment in a defunct no longer serviced company.

And it should ideally be set up and forget not continuously needy, right? I’ve never had a low water warning either but did add it twice so... I’ve had them over a year and patience is running low waiting for improvements

I’m a hot sleeper, so I’d wake up multiple times a night drenched in sweat. Sometimes I’d be up just waiting to cool down so I could go back to sleep. The seasons didn’t matter, though summer was always more miserable and sleeping with a fan didn’t help. Changing blankets didn’t help. Or the thermostat. Or sleep attire. Taking sleep aids didn’t help either. I felt like I tried everything. I got the Ooler Chilipad for my birthday and I have not woken up once because of temperature (toddlers are another story). I’ve slept so much better. Significantly better. Programming different temperatures for different times of night was also a game changer. I set it colder for the times of night I’d frequently wake up hot. Works like a dream. Pun intended. Best. Gift. Ever.

I have had my Ooler for about two years. In that son of time, I have returned THREE Ooler devices. Most recently, both devices stopped cooling all together. After paying to have them sent in for repairs, I got them back only to find a refurbished Ooler and my previous one I had sent in. The original one oddly rattled and I found multiple screws inside the Ooler and inside the box. I tried replacing the screws, but the screw holes are stripped and just fell out. Upon plugging it in, the digital display was so broken, that I could not read it. That’s right. I sent my Ooler in for repair and received it in much worse condition than before sending it in for repair. I emailed support one week ago, and have yet to receive a response. It gets worse. Now, the refurbished one will not turn off. The app says it is connected and that it is off, but the fan in the Ooler is continually running. I unplug it, plug it back in, app says it’s off, but it continues to run. I feel like all the other negative reviews of the app have been addressed in other reviews, so I will not repeat on the scheduling bugs, low water issues that others have spoken of. Overall I wish I had not purchased this item. I will be filing a ticket with the BBB. I have never been as disappointed with a product as I have with this one.

We are incredibly disappointed at how terrible the app is considering how much we spent for the Ooler. When it works as scheduled, it’s nice. But that only happens about half the time and it’s usually my husband’s side. We’ve had it for just over two weeks. We will come to bed and it didn’t turn on when scheduled. The warm awake feature turns on as scheduled about75% of the time. Originally we used my phone to control both with the app but thought that might be causing the problem. But even using different phones isn’t correcting the issue. Furthermore, it would be nice to be able to program various temperature throughout the night and morning. I would like to set it to 100 degrees for morning instead of 115. There are other reviews mentioning these concerns, so I guess the company either doesn’t read them or doesn’t care. If the app worked consistently, I would recommend it to everyone.

The newer version of app tries to better guide you to setting temp stages during your sleep. It INCORRECTLY states that REM sleep needs a slightly warmer setting. Actually REM sleep is where our body temperature falls to its lowest point. So if you follow the app guidance to increase your body temp during the last 3-4 hours of sleep you will be disrupting your body’s proclivity to drop your body temp for good REM sleep. So they need to correct their errors. NREM (deep sleep) the body temp also drops a little but during REM sleep is when our body temperature falls to its lowest point. Love my OOler, the new version of the app is better for adjusting temps. However the error in guidance earns the new version a 3 star review because it will mess with people’s sleep.

The app really is as bad as everyone says. Connectivity issues. Random operation. IMO, one of the most frustrating things is that it offers a “schedule” that isn’t a schedule... anything set for any given day will be applied to ALL DAYS randomly. Say you want to wake up at 7am on week days, but sleep in on weekends. Nope, you’re waking up at 7am on Sunday. Then let’s say you want to override the schedule and turn cooling on after you’re already mad about being up on Sunday. Nope, it will just turn itself off.

I invested nearly $3000 on two systems over a year ago and have been waiting on an update that will likely never come. It is apparent that this company has no intention of offering ongoing support for their products. This is concerning for someone wary about support for the hardware(which has already failed twice). Unfortunately most people won’t read these reviews before buying the product, but I would strongly advise against this product.

The Ooler itself is amazing. I no longer wake up in the middle of the night sweating, that is when the app is actually working. Never have I ever encountered such a wonky, garbage app. For as much as I paid for the Ooler, I would expect a top notch app as well. While my schedules go as planned, there are some days where my Ooler just automatically turns itself on. Fortunately I’m home so I can shut it off again, but how annoying to constantly have to keep shutting off a unit when you’ve already told it to stay off multiple times. My only other complaint is that sometimes I will wake up sweating and look at my Ooler app and it’s cranked as high as the temperature can go!! Kind of defeats the purpose of the pad at that point. I’m about ready to just ditch the app and start turning the unit on and off manually as this app is complete garbage and is useless most of the time. Come Ooler, you can do better.

The equipment/hardware is fantastic when it works as marketed. I owned the Chilipad and then upgraded to Ooler when released. I’ve had consisten app connection problems and sleep schedule issues. Presently, my system no longer recognizes the sleep schedule and I can only manually turn on and off. My husbands system no longer connects via app. Issues happen with a fair amount of regularity - - which is far too often for a system that should otherwise run automatically except for the occasional maintenance. Speaking of which, I never get notice of low water level. This is something I have to check manually. Being in the health field, this is a product I want to highly recommend...but can’t for the above reasons. I do truly hope these issues get resolved. It’s an expensive piece of technology.

1. My sleep schedules get randomly deleted.
2. Often when I try to adjust the temperature on a sleep schedule, I get a message saying the time isn’t in the sleep range when it clearly is. (3am adjustment in a 10pm-8am schedule.)
3. When traveling with my ooler, good luck getting the Bluetooth to connect and actually run the schedule.
The pad itself seems to be fine although I would prefer more tubes closer together but the app is clearly not up to the standards one should expect with an $800 purchase.
UPDATE: August 2020
I am downgrading my stars to 1. I have even more issues with the app after 7 months than in the beginning. Now, my sleep schedules get deleted and then, magically, all of them or 1 of them - reappear on some random day. I have the bed time alerts turned off but I still get them. My Ooler has been shutting off in the middle of a sleep schedule and then kicking back on after a few minutes. 🤷🏻‍♀️ None of my issues have been resolved. I get emails from the developers asking for more info and when I give it, I get cut-and-pasted answers that don’t even apply to my issues. This buggy app is still not functioning correctly and I see no moves to fix it by the developers. Therefore, it gets 1 star. But that’s only because I can’t give it 0 stars.

The app fooled me and worked on the first day which was delightful. Then randomly chose a program to follow after creating multiple ones. If all programs are turned on but have different days highlighted it doesn’t differentiate between the programs or days. Since then it has worked another day and after that hasn’t worked at all. Doesn’t automatically turn on or reduce temp as scheduled. Not really sure why they even have an app except all companies do now. Purely using the machine base and ONLY machine base is where you’ll find consistency. The app is marketing genius and theoretically ideal but mostly a failure. The only way to reliably change the temperature while sleeping is setting an alarm and Manitoba adjusting which completely defeats the purpose of the app. Good luck, you’ve been warned.