RockShox TrailHead Hack 1.3.1 + Redeem Codes

This could be so much more. No different than going to the website. Doesn’t even save the fork or shock model so you can come back without looking it up again. Should also include what changes you could make based on what you are feeling.

Can enter serials, receive product info, setup recommendations that are more specific than the sticker on the fork including rebound suggestions, which the sticker doesn’t offer.
Also offers service kits and upgrade parts.
Best part is it now offers starting suggestions for rear shocks. There is also a link to an entire tuning guide that walks a user through the many possible adjustments and what they can do for their ride.
Trailhead does the job.

I don’t get the point of this app. So there is no tuning instructions for my air fork with low speed compression and rebound adjustments? Nothing for shock pressure? I mean come on, at least link to the generic tuning PDF on your website! There is also no “upgrade kits” yet a selectable option displayed for it. The “service kit” option literally gives you part numbers an no links to dealers or even a google search. Did anyone think to QA this app or did they have their high-schooler develop this in an afternoon? Sorry, this gets a big F…

As others have stated, it’s pointless. You enter the serial number plus rider weight and it gives the pressure that’s already printed on the shock. It makes no mention of balancing the (+) & (-) air chambers or setting sag. It does give a starting point for rebound, but no info about high or low compression.

I deleted the app and downloaded the suspension instructions from the website. The downloaded instructions provide the info you’d expect…balancing air pressure, setting sag, etc.

I recent purchased a Specialized Chisel that came with Rockshox Reba forks. I am certainly no suspension expert but this app was easy to use. Enter the serial number of the fork, your weight with riding gear and then adjust the air psi and rebound to the number of clicks provided. It literally took two minutes.

What’s the point of an app that gives you recommended upgrades and exact compatible parts, if the parts are incorrect and don’t actually work with the serial number you provide?? Trash. Don’t waste your time. I bought a part that this app recommend, based off my fork serial number and brought it to the shop for them to disassemble and realize the part didn't work.

I echo what others have said. There is no real tuning advice. It’s essentially an app for initial pressure. Recommendations like this would be a good start: Harshness - reduce 5-psi Easily Bottoms out - add 5-10psi or add token Like the feel but blows through travel - add token Harsh in high speed bumps - speed up rebound etc...

Helped to get my initial settings close. It would be nice to save my serial numbers and nickname each setup so that it would save my settings and keep track of any modifications I made (recent pressures, added tokens, etc.)

I would expect one of leading companies in the MTB industry to have a reliable and functional app for their products. The Trailhead app crashes frequently and doesn’t store any data about the user’s forks or shocks. Every time you use you have to start from scratch again. Big disappointment.

Downloaded the app to lookup my fork specs via serial number. Allows me to enter the serial number but the “ENTER” button does not respond. The website also is down saying “too many redirects”. I guess the web designers went home for the holidays after doing a poor upgrade.