Stretch Zone Hack 11 + Redeem Codes

I love getting stretched as it has really helped my back and endurance. However, the app could use improvement. I’m able to book sessions but if I don’t have enough credits, it asks if I would like to purchase them. When I confirm I’d like to purchase, you just get a blank screen. I have to remember to call the next day they are open to ask for credits to be purchased. I would say this is not good for business.

Also, the reminders for appointments are endless, you get emails and texts when you book. You get emails and texts the day prior. You get emails and texts the day of the appointment. I honestly don’t need any of these, but definitely don’t need as many as I get. It gave me the opportunity to stop the texts last time I scheduled and I replied stop. So I’ll see next week if this happened.

Coming out of my first appointment, I was feeling really good about this place. The stretching experience itself was fantastic.

However, this app really put a dent in that experience. What should have been an easy set up (logging in, picking a store), was so difficult, the General Manager had to do it for me.

That’s only the beginning though...When you go to book appointments, there are none available unless you go out a couple weeks. However, if you try to book one of those, you’ll get an error message saying you can’t book more than 10 days in advance. I also tried to buy additional sessions and all I got was a blank screen.

So here I am, just having had a great experience at the facility itself, not able to book sessions. After reading the other reviews, I guess I’ll do what they did—call in or buy sessions at the facility itself.

The thing that really mystifies me is why the company just didn’t partner with the MINDBODY app. I use it for almost every other workout or service. The interface is easy and intuitive. I have never had an issue booking or buying sessions. I also love the convenience of booking everything in one place. I don’t want separate (inferior) apps for every place I go to.

Please, please either invest in this app and make it work or switch to another app that can do it for you.

I went into the store and signed up for 12 sessions to try it out... what i didn't realize was that I was sold 36 sessions (12 a month over 3 months) with a maintenance fee as well. This was not explained during the sales presentation -- or i was not paying attention. I guess the joke was on me when my credit card was charged for 36. When I called to request a refund, the general manager said there was nothing he could do about it. Beware... the sales reps are very friendly but the burden is on you to read all the fine print. The company is not willing to refund ANYTHING. Now i have 34 sessions left to use after only going twice. Yikes!!!! Not happy at all.

Update: The app is now working correctly is is very convenient. I can now schedule my appointments without errors. Thank you for fixing the problem.

I can see my upcoming appointments and my profile. Yet when I attempt to book appointments, I get an error message. It worked one time about a month ago, yet it has not worked since. I really like the stretch zone but because the app does not work you need to call or go in person to book. It makes scheduling very difficult. I reported the problem with the app but still no fix after a month.

Corporate really needs to put some time and money into fixing this app. It DOES NOT WORK. It doesn’t even login without an error message. It repeatedly tells me to reset my password and doesn’t send a link. Another option is to call the local Stretch Zone for assistance. When I called the business they were wonderful and apologized repeatedly for the app errors as they too are aware. The receptionist at the local studio attempted to help however I am still unable to login without an error message. So much time wasted. I would recommend save the storage on your phone and just schedule appointments directly with your studio.

I ran into an issue with trying to find other locations beyond outside the immediate area, so I thought I’d submit some feedback asking how to do it or requesting that feature.

The “Customer Service” page (which wasn’t an obvious link or button) has two options for submitting a message. Unfortunately the “send feedback” button is hidden behind the keyboard drawer (iPhone 8) and when I hid the drawer and hit the button, I got an error message.

Not sure this app will actually make my life better or easier in any way, which is quite the contrast to my experience as a client at StretchZone.

Once you log in, the material on the screen that it looks like it’s made for use on a computer not a phone. It’s convenient to see my appts (I booked my whole month in advance at the club so not sure if I’m going to run into the same booking issues as other reviews).
I expected to see my flexibility percentage scores so I can view progress over time. Why would I want a goals/food logging/exercise logging app when there are much better ones out there?

The people and the product they have is great but this app seems poorly designed.
- the lading page shows locations in alphabetical order even though you can see your dot on the map. If the app knows where I am, it should show the closest locations to me automatically instead of making me search
- there is no way to creat an account. The sub-text says to login or create and account but there is no create account button. Only login and forgot password
-probably should make new users land on the login page first, have a creat account flow from there, then land them on the location page to pic their closest location.

I hope you find this feedback useful.

Read the other reviews, prior to downloading the app. Pleasantly surprised, that there were no snags. You set your password from the email you receive, and everything works smoothly.

This app is so poorly developed that feels like they paid for someone’s nephew to create it to save money.
Booking is not simple: you may be able to scroll down to see more times available, but the screen will not stay there to select those times.
There's no way to manage membership, credits, your account, or booking more than ten days ahead.
Awful app. Great place though.